Avaliações de hóspedes
Avaliação geral
8,9 Excelente
Baseado em 21 avaliações
Global
8,9
Limpeza
9,3
Conforto
8,8
Recolha/Entrega
8,6
Preço/Qualidade
9,0
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Avaliação e diretório de aluguer de automóveis em West Palm Beach
Ace
Ace avaliações
Locais de aluguer
╳
Ace
Locais de aluguer em West Palm Beach
2307 South Dixie Highway
+1 800 695 9995
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
The top of mountain
Prós: From the checking in to the returning. The service was superior. The vehicle was clean and ready to go!
Contras: Not a thing.
avaliação de
-
4,8
Hidden Cost
Prós: The shuttle arrived in a timely manner to transport us to the off airport location. Our vehicle was ready and waiting when we arrived. The manager said that he gave us an upgrade but I have no way to know if that happened.
Contras: I did not like that the rental office was not open when we wanted to return the car which resulted in an extra cost for me. I returned the car to the long term parking area at the airport which was fine. But I got charged $11 for the parking fee which is a cost that I was not expecting when I made the reservation. The car also did not have cruise control or a digital speedometer. I didn't rent the cheapest class available so I was surprised to not have what I consider very basic equipment on the vehicles of today.
avaliação de
-
6,8
There should be better coordination / instructions from Kayak
Prós: The car was very nice and affordable. The people at the ACE agency were pleasant and cooperative.
Contras: There were no instruction on the rental agreement from Kayak that the customer should CALL the agency for pickup upon arrival. The other companies vans came and left several times before we finally called the agency and figured out that a call was required to initiate a pickup at the airport. This should not reflect on ACE - it should reflect on KAYAK - if I had known to make that call I would have saved a lot of time.
avaliação de
-
9,6
good company
Prós: The paperwork went fast and efficiently. They were ready for us.
Contras: We didn't know we had to call for our ride to the rental agent.
avaliação de
-
8,0
Prós: I had to extend a couple of days and they made it painless and reasonable.
Contras: Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.
avaliação de
-
10,0
Prós: Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!
avaliação de
-
10,0
Contras: Waiting for pick up after having to call for ride
avaliação de
-
10,0
Prós: Convenient
avaliação de
-
10,0
Very Happy !!
Prós: The staff was very polite and helpful. Pick up and drop off went smooth. Car was clean. Would definitely recommend.
avaliação de
-
10,0
Easiest rental ever
Prós: The convince of getting into the rental car and being on our way very fast.
avaliação de
-
10,0
O topo da montanha
Prós: A partir do check-in para a voltar. O serviço foi superior. O veículo foi limpo e pronto para ir!
Contras: Não é uma coisa.
avaliação de
-
10,0
Prós: Retirada rápido e fácil, serviço amigável e rápido no balcão, carro bom, vendedores agradáveis. Experiência fantástica. Essa vai ser a minha primeira opção da próxima vez!
avaliação de
-
10,0
The top of mountain
Prós: From the checking in to the returning. The service was superior. The vehicle was clean and ready to go!
Contras: Not a thing.
avaliação de
-
9,6
good company
Prós: The paperwork went fast and efficiently. They were ready for us.
Contras: We didn't know we had to call for our ride to the rental agent.
avaliação de
-
10,0
Prós: Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!
avaliação de
-
10,0
Contras: Waiting for pick up after having to call for ride
avaliação de
-
10,0
Prós: Convenient
avaliação de
-
10,0
Very Happy !!
Prós: The staff was very polite and helpful. Pick up and drop off went smooth. Car was clean. Would definitely recommend.
avaliação de
-
10,0
Easiest rental ever
Prós: The convince of getting into the rental car and being on our way very fast.
avaliação de
-
10,0
O topo da montanha
Prós: A partir do check-in para a voltar. O serviço foi superior. O veículo foi limpo e pronto para ir!
Contras: Não é uma coisa.
avaliação de
-
10,0
Prós: Retirada rápido e fácil, serviço amigável e rápido no balcão, carro bom, vendedores agradáveis. Experiência fantástica. Essa vai ser a minha primeira opção da próxima vez!
avaliação de
-
6,8
There should be better coordination / instructions from Kayak
Prós: The car was very nice and affordable. The people at the ACE agency were pleasant and cooperative.
Contras: There were no instruction on the rental agreement from Kayak that the customer should CALL the agency for pickup upon arrival. The other companies vans came and left several times before we finally called the agency and figured out that a call was required to initiate a pickup at the airport. This should not reflect on ACE - it should reflect on KAYAK - if I had known to make that call I would have saved a lot of time.
avaliação de
-
8,0
Prós: I had to extend a couple of days and they made it painless and reasonable.
Contras: Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.
avaliação de
Alamo
Alamo avaliações
Locais de aluguer
╳
Alamo
Locais de aluguer em West Palm Beach
2125 Belvedere Rd
+1 844 855 7203
Avaliações de hóspedes
Avaliação geral
9,2 Excelente
Baseado em 114 avaliações
Global
9,1
Limpeza
9,2
Conforto
9,2
Recolha/Entrega
9,1
Preço/Qualidade
9,2
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,8
Alamo Rental at West Palm Beach
Prós: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Contras: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
avaliação de
-
10,0
Two thumbs up.
Prós: No lines. No waiting. Great value
avaliação de
-
6,0
Prós: Good service and pick of minivans.
Contras: You cannot pay for the gas that you use. I had to pay for a full tank of gas and didn't even use half of it. They should bill for quarters of a tank. Not happy.
avaliação de
-
8,0
Prós: Good
avaliação de
-
10,0
Excellent customer service
Prós: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Contras: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
avaliação de
-
10,0
Prós: Fast , efficient, good value, pleasant customer service agents
avaliação de
-
10,0
Great car and price and service
Prós: New car
Contras: 0
avaliação de
-
9,6
Excellent Service and Vehicle.
Prós: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Contras: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
avaliação de
-
8,4
2nd set of keys
Prós: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Contras: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
avaliação de
-
10,0
Good
Prós: Fast and easy
Contras: Waiting area
avaliação de
-
10,0
Prós: Service was good and we had no problems
avaliação de
-
6,8
Prós: Got a keep wrangler when I only reserved a Hyundai
Contras: Very very slow at the reservation desk Tried to sell additional insurance when I clearly explained that I had already purchased the third party coverage
avaliação de
-
8,8
Alamo Rental at West Palm Beach
Prós: ended up with good size SUV Dodge Journey. Car clean fairly new and ran well. Pretty convenient shuttle, airport has counter for signing in, shuttle to get car short ride, staff at pickup were extra courteous and helpful. Smooth process there to get on our way.
Contras: Usual stuff about insurance, want $30 a day for full coverage. Threat about loss of use charge $500? All declined. At first couldn't find record of payment, but did eventually. Extra charge showed up on card pending but dropped of in a few days.
avaliação de
-
10,0
Two thumbs up.
Prós: No lines. No waiting. Great value
avaliação de
-
10,0
Excellent customer service
Prós: The people were very friendly and helpful. Returning the vehicle was swift. Would absolutely recommend to other people. Also, I arrived early and my normal rental was getting washed but offered a Jeep Wrangler if I wanted to leave right away which I did. A different vehicle but enjoyed it nonetheless.
Contras: The Jeep Wrangler has poor visibility out of the rear view mirror. Other than that, no problems.
avaliação de
-
10,0
Prós: Fast , efficient, good value, pleasant customer service agents
avaliação de
-
10,0
Great car and price and service
Prós: New car
Contras: 0
avaliação de
-
9,6
Excellent Service and Vehicle.
Prós: Fast--no lines, no waiting at pick-up and drop off. Timely shuttle service. Overall, excellent customer service.
Contras: All the rental car services were ridiculously expensive when I booked a month in advance for my last trip...so this is not a reflection on Alamo. They actually had the best price.
avaliação de
-
10,0
Good
Prós: Fast and easy
Contras: Waiting area
avaliação de
-
10,0
Prós: Service was good and we had no problems
avaliação de
-
8,0
Prós: Good
avaliação de
-
8,4
2nd set of keys
Prós: Ease of making reservation. Quick pick up. Received free upgrade. Price. Location by the airport and hotel.
Contras: We were given 2 keys, but when we returned the car we were not asked for both of them. We returned to Chicago with the second key. To prevent getting charged for second key, I had to fedex overnight and it cost me $44. I think Alamo should be partially responsible. Also, when we picked up the car, the women at the desk gave me a lecture with a bit of attitude about purchasing Alamo insurance when I already purchased insurance when I reserved the car online through Allianz.
avaliação de
-
6,8
Prós: Got a keep wrangler when I only reserved a Hyundai
Contras: Very very slow at the reservation desk Tried to sell additional insurance when I clearly explained that I had already purchased the third party coverage
avaliação de
Avis
Avis avaliações
Locais de aluguer
╳
Avis
Locais de aluguer em West Palm Beach
2500 Okeechobee Boulevard
+1 561 689 9399
2500 Turnage Boulevard
+1 561 233 6400
6901 Okeechobee Boulevard, Suite D14
+1 561 615 9969
Avaliações de hóspedes
Avaliação geral
7,4 Bom
Baseado em 30 avaliações
Global
7,4
Limpeza
7,5
Conforto
7,5
Recolha/Entrega
7,1
Preço/Qualidade
7,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,2
Contras: I reserved a 15 passenger van. Then I was told I did not and would have to pay an additional $50 for the 15 passenger.
avaliação de
-
4,0
Contras: Pick up and drop off were at 2 diff locations when I had requested airport only for both.
avaliação de
-
10,0
Prós: The check in time was less than two minutes. And there was a bus waiting for us.
avaliação de
-
10,0
Prós: Easy quick pick up. No issue delivery.
avaliação de
-
2,0
i reccomend Hertz or any other company but AVIS
Contras: I arrived at the drop off in West Palm Beach at 8pm. They closed at 6pm. I returned at 8am to drop off car. I asked if they were charging me for another day. No answer from AVIS employee. She walked away and came back and handed me a bill. I told her I would keep the car until 5pm which was the official drop off. She said it was too late and refused to give me back the keys. She charged me $295 for the second day even thought the receipt showed an additional day at $127. I called customer service and they said they have nothing on their end indicating a price for an additional day. I will settle the matter in small claims court because their corporate greed is disgusting.
avaliação de
-
10,0
Great car
Prós: Paperless pick up Cleanliness and comfort of car
avaliação de
-
4,0
Contras: No explanation was given to me regarding charges. I picked up the car in Fort Lauderdale around 9AM. I dropped off the car in West Palm Beach the next day around 930 AM. I was charged an extra thirty dollars for not returning the car within 24 hours. Even though the reservation clearly stated the drop off time was the next day at 10am.
avaliação de
-
7,2
Could have done more at pick up
Prós: Nice car, decent price for holiday weekend rental.
Contras: The human interaction could have been better. A little explanation of how the push button works would have been nice. The car was parked in a different spot than indicated which made it slightly confusing whether or not it was the right car to leave with.
avaliação de
-
8,0
Late Night - EArly Morning
Prós: Avis was open when all the others were closed, but early and late. Good clean car with ok amount of paperwork. Good job Sabrina
Contras: The upselling of the web booking that I made. got a booking for 90 and ended up paying 177. Bummer!
avaliação de
-
9,2
Prós: Car was running with ac on at pick up
Contras: Car smelled of smoke and air freshener -never a good combo
avaliação de
-
2,0
Avis the unreliable car service company
Prós: nothing
Contras: Charged for a service i did not use. They had NO CARS but took the reservation. wasted my time driving to airport Kayak added a pop for insurance that mad me feel it was from Avis when in fact it was from another service. This mad me feel safe when in truth it could not have been farther from the truth. i will not use kayak ever again
avaliação de
-
9,6
Prós: The employee who helped us was terrific. She was very pleasant and helpful.
Contras: Nothing
avaliação de
-
10,0
Prós: The check in time was less than two minutes. And there was a bus waiting for us.
avaliação de
-
10,0
Prós: Easy quick pick up. No issue delivery.
avaliação de
-
10,0
Great car
Prós: Paperless pick up Cleanliness and comfort of car
avaliação de
-
9,2
Prós: Car was running with ac on at pick up
Contras: Car smelled of smoke and air freshener -never a good combo
avaliação de
-
9,6
Prós: The employee who helped us was terrific. She was very pleasant and helpful.
Contras: Nothing
avaliação de
-
7,2
Contras: I reserved a 15 passenger van. Then I was told I did not and would have to pay an additional $50 for the 15 passenger.
avaliação de
-
7,2
Could have done more at pick up
Prós: Nice car, decent price for holiday weekend rental.
Contras: The human interaction could have been better. A little explanation of how the push button works would have been nice. The car was parked in a different spot than indicated which made it slightly confusing whether or not it was the right car to leave with.
avaliação de
-
8,0
Late Night - EArly Morning
Prós: Avis was open when all the others were closed, but early and late. Good clean car with ok amount of paperwork. Good job Sabrina
Contras: The upselling of the web booking that I made. got a booking for 90 and ended up paying 177. Bummer!
avaliação de
-
4,0
Contras: Pick up and drop off were at 2 diff locations when I had requested airport only for both.
avaliação de
-
2,0
i reccomend Hertz or any other company but AVIS
Contras: I arrived at the drop off in West Palm Beach at 8pm. They closed at 6pm. I returned at 8am to drop off car. I asked if they were charging me for another day. No answer from AVIS employee. She walked away and came back and handed me a bill. I told her I would keep the car until 5pm which was the official drop off. She said it was too late and refused to give me back the keys. She charged me $295 for the second day even thought the receipt showed an additional day at $127. I called customer service and they said they have nothing on their end indicating a price for an additional day. I will settle the matter in small claims court because their corporate greed is disgusting.
avaliação de
-
4,0
Contras: No explanation was given to me regarding charges. I picked up the car in Fort Lauderdale around 9AM. I dropped off the car in West Palm Beach the next day around 930 AM. I was charged an extra thirty dollars for not returning the car within 24 hours. Even though the reservation clearly stated the drop off time was the next day at 10am.
avaliação de
-
2,0
Avis the unreliable car service company
Prós: nothing
Contras: Charged for a service i did not use. They had NO CARS but took the reservation. wasted my time driving to airport Kayak added a pop for insurance that mad me feel it was from Avis when in fact it was from another service. This mad me feel safe when in truth it could not have been farther from the truth. i will not use kayak ever again
avaliação de
Budget
Budget avaliações
Locais de aluguer
╳
Budget
Locais de aluguer em West Palm Beach
2005 Belvedere Road
+1 561 683 2401
2500 Okeechobee Boulevard
+1 561 687 9200
6901 Okeechobee Boulevard #d14
+1 561 687 8227
Avaliações de hóspedes
Avaliação geral
7,0 Bom
Baseado em 126 avaliações
Global
6,9
Limpeza
7,1
Conforto
7,3
Recolha/Entrega
6,6
Preço/Qualidade
7,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,4
Very good
Prós: Went as planned,clean car and provided with a comp upgrade as there were 3 of us with luggage.
Contras: A little slow at dropping off.
avaliação de
-
5,6
Great car, incorrect drop off time
Prós: The car I received Shuttle service from the airport to car pickup
Contras: Long line at the airport counter My drop-off time was written down incorrectly, so I had to pay for an additional day. I don't think I got the promotional price either.
avaliação de
-
2,0
Worst customer service
Prós: Nothing
Contras: Customer service was rude, disrespectful and unhelpful.
avaliação de
-
8,8
Great car, great price, back seat needed cleaning
Prós: Lincoln SUV on special was affordable and super comfortable
Contras: Back seat had crumbs and gum wrappers. It should have been cleaned more thoroughly.
avaliação de
-
10,0
Prós: Easy pick up only took 10 minutes
avaliação de
-
2,0
Never again
Contras: Car I reserved was available and the security guard couldn't tell me where to park the reciptionist was rude and didn't want to deal with anyone
avaliação de
-
7,6
Wait lines too long
Prós: Car was clean. Drop off lot attendant very helpful, efficient and friendly.
Contras: The pick up/drop off lines were very long. Only two agents working.
avaliação de
-
2,0
A complete disaster
Contras: I was not able to get the car that I prepaid for and I was very upset. The day of my trip they tell me since I didn't pay with a credit card I would not be able to get the car. I asked if there was anything they needed from me before I got there and if paying with a debit card was ok, they told me yes, I figured there would just be a deposit hold. I get there she tells me she doesn't even think she has a car for me and that I won't be able to rent one. I'm still waiting on my refund.
avaliação de
-
2,0
None of the cars I reserved
Prós: Nothing
Contras: I reserved a lixury car for when I got off my flight. My flight landed approximately 40 minutes late. The car I reserved was not there; but more importantly they had no luxury cars and they hadn't had any in a while. I got no notification or complement for the inconvenience. I had to walk 10 minutes down into the dark at 1am with luggage to find a serviceable rental car service with options.
avaliação de
-
9,2
Last minute travel
Prós: I got an unbelievably GREAT deal thanks to Kayak's car rental information!! So worth the trip and the price paid!!
Contras: It was a longer than usual wait time to pick up the car, this was a skittle frustrating.
avaliação de
-
2,0
Bait and switch budget..NEVER AGAIN!!!
Prós: We hadn't ordered a vehicle from Budget for a long time, since our last rental experience with them was not good, so we decided , since their price looked good, we would give them another shot... BIG MISTAKE!! We ordered a large Ford E series van.in the West Palm Beach area. On the morning of the rental, we got a call saying they didn't have it. We were told that the airport location did have one, so we could just pick one up there, and the price would be matched. However, when we arrived the customer service rep told us he had to get one over from Avis... while we waited I wanted to confirm the price match.
Contras: The manager ( a black female) of the Palm Beach airport location was absolutely rude, accused my husband of threatening her job? This was because we wanted her to honor the price we had been given by the other Budget location that did not have the vehicle available. She said she was going to put us on the "DO NOT RENT TO" list??? She was totally inflexible and unable to compromise to keep our business. Well, after our horrible experience with Budget, don't worry... Budget is on OUR " DO NOT RENT FROM" list! We went over to Enterprise, which was right next to Budget... we were greeted warmly by a beautiful young lady who had excellent customer service skills. We went out to their car lot and got to CHOOSE the vehicle we wanted! Wow! Such a difference when we are treated with respect and fairly! Budget lost our business; their manager's comments were unacceptable; we will not be back. We will give all out leisure and corporate business to Enterprise in the future.
avaliação de
-
4,0
Prós: The car as promised
Contras: Wait of 45 minutes to get to the sales rep at the counter ....
avaliação de
-
8,8
Great car, great price, back seat needed cleaning
Prós: Lincoln SUV on special was affordable and super comfortable
Contras: Back seat had crumbs and gum wrappers. It should have been cleaned more thoroughly.
avaliação de
-
10,0
Prós: Easy pick up only took 10 minutes
avaliação de
-
9,2
Last minute travel
Prós: I got an unbelievably GREAT deal thanks to Kayak's car rental information!! So worth the trip and the price paid!!
Contras: It was a longer than usual wait time to pick up the car, this was a skittle frustrating.
avaliação de
-
8,4
Very good
Prós: Went as planned,clean car and provided with a comp upgrade as there were 3 of us with luggage.
Contras: A little slow at dropping off.
avaliação de
-
7,6
Wait lines too long
Prós: Car was clean. Drop off lot attendant very helpful, efficient and friendly.
Contras: The pick up/drop off lines were very long. Only two agents working.
avaliação de
-
5,6
Great car, incorrect drop off time
Prós: The car I received Shuttle service from the airport to car pickup
Contras: Long line at the airport counter My drop-off time was written down incorrectly, so I had to pay for an additional day. I don't think I got the promotional price either.
avaliação de
-
2,0
Worst customer service
Prós: Nothing
Contras: Customer service was rude, disrespectful and unhelpful.
avaliação de
-
2,0
Never again
Contras: Car I reserved was available and the security guard couldn't tell me where to park the reciptionist was rude and didn't want to deal with anyone
avaliação de
-
2,0
A complete disaster
Contras: I was not able to get the car that I prepaid for and I was very upset. The day of my trip they tell me since I didn't pay with a credit card I would not be able to get the car. I asked if there was anything they needed from me before I got there and if paying with a debit card was ok, they told me yes, I figured there would just be a deposit hold. I get there she tells me she doesn't even think she has a car for me and that I won't be able to rent one. I'm still waiting on my refund.
avaliação de
-
2,0
None of the cars I reserved
Prós: Nothing
Contras: I reserved a lixury car for when I got off my flight. My flight landed approximately 40 minutes late. The car I reserved was not there; but more importantly they had no luxury cars and they hadn't had any in a while. I got no notification or complement for the inconvenience. I had to walk 10 minutes down into the dark at 1am with luggage to find a serviceable rental car service with options.
avaliação de
-
2,0
Bait and switch budget..NEVER AGAIN!!!
Prós: We hadn't ordered a vehicle from Budget for a long time, since our last rental experience with them was not good, so we decided , since their price looked good, we would give them another shot... BIG MISTAKE!! We ordered a large Ford E series van.in the West Palm Beach area. On the morning of the rental, we got a call saying they didn't have it. We were told that the airport location did have one, so we could just pick one up there, and the price would be matched. However, when we arrived the customer service rep told us he had to get one over from Avis... while we waited I wanted to confirm the price match.
Contras: The manager ( a black female) of the Palm Beach airport location was absolutely rude, accused my husband of threatening her job? This was because we wanted her to honor the price we had been given by the other Budget location that did not have the vehicle available. She said she was going to put us on the "DO NOT RENT TO" list??? She was totally inflexible and unable to compromise to keep our business. Well, after our horrible experience with Budget, don't worry... Budget is on OUR " DO NOT RENT FROM" list! We went over to Enterprise, which was right next to Budget... we were greeted warmly by a beautiful young lady who had excellent customer service skills. We went out to their car lot and got to CHOOSE the vehicle we wanted! Wow! Such a difference when we are treated with respect and fairly! Budget lost our business; their manager's comments were unacceptable; we will not be back. We will give all out leisure and corporate business to Enterprise in the future.
avaliação de
-
4,0
Prós: The car as promised
Contras: Wait of 45 minutes to get to the sales rep at the counter ....
avaliação de
Locais de aluguer
╳
Carl's
Locais de aluguer em West Palm Beach
1000 Turnage Blve West
+1 866 565 5211
Dollar
Dollar avaliações
Locais de aluguer
╳
Dollar
Locais de aluguer em West Palm Beach
2600 Turnage Rd
+1 866 434 2226
Avaliações de hóspedes
Avaliação geral
7,7 Bom
Baseado em 194 avaliações
Global
7,6
Limpeza
7,8
Conforto
7,8
Recolha/Entrega
7,8
Preço/Qualidade
7,7
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,2
Contras: Hidden fees totaling $300 more than quoted
avaliação de
-
3,2
Prós: not much
Contras: The car was a lemon, I had to return it after an hour on the road costing me an additional 4 hours of my time.
avaliação de
-
10,0
Prós: Car.. service and ease .. thanks
avaliação de
-
10,0
Best rental company
Prós: No issue extending rental
avaliação de
-
8,8
Prós: Everybody i dealt with at Dollar was courteous and efficient.
avaliação de
-
6,0
My car broke down in the middle of the I-95 express lanes
Contras: I was driving north from Miami and was in the express lanes. When I went to accelerate, the whole dashboard lit up and rather than accelerating, it came to a stop. In the rain. In the express lanes. Where there is no where to pull over. It took three tries to re-start the car as vehicles zoomed around me at 90 miles an hour. Not safe in the least.
avaliação de
-
8,8
Prós: The shuttle driver and the( as you are leaving)(Pauline) gate attendant were both excellent,both in customer service and friendliness.
Contras: The counter attendant was friendly and helpful, but she kept asking if I wanted different options but never said the prices as she asked. If the prices were told at the same time I may have opted for some of them, but when just given a total I was shocked and told her to take them all off.
avaliação de
-
4,0
Prós: Could not finish the process the they gave me was too small. I tried to upgrade the upgrade was too expensive.
Contras: Tripthy gave me a better price.
avaliação de
-
2,0
Prós: very little.
Contras: It took the woman 25 minutes to check us in, even though everything was in order. I did not realize it at the time but the woman in the exit booth forgot to return my rental agreement and instead gave me an insurance paper in a plastic envelope. I put this in the glove box and went on my way and it wasn't until I went to return the car that I found this out. Also, why not expedite returns the way others do? This system takes way too much time. You have lost a potential customer.
avaliação de
-
10,0
Prós: From the beginning to the end was great
avaliação de
-
2,8
I made a reservation for a pick up truck that's not what I got...
Prós: I hated this whole situation
Contras: I specifically made a reservation for a pick up truck. When you make a reservation you expect to get exactly what you reserved. Well that's not the case. When I showed up at 6am to pick up my truck they said they didn't have any and could only offer me a mini van. I requested an expedition because it was the next closest thing to the truck but the man told me he could not touch that car. I explained that the whole point of making a reservation is so that you get what you paid for and how come he could give away a truck that I reserved but can't give away the expedition. He was rude and I was unsatisfied with the mini van it was useless and unwanted. The whole point of me renting a car was for the truck if I knew I could only get a mini van I wouldn't have done it in the first place. The people at Dollar/Thrifty are rude and the whole situation is messed up.
avaliação de
-
9,2
Prós: The price was okay, took a little longer than usual to finally get car. but I like that I had Sirius radio, really nice.
avaliação de
-
10,0
Prós: Car.. service and ease .. thanks
avaliação de
-
10,0
Best rental company
Prós: No issue extending rental
avaliação de
-
8,8
Prós: Everybody i dealt with at Dollar was courteous and efficient.
avaliação de
-
8,8
Prós: The shuttle driver and the( as you are leaving)(Pauline) gate attendant were both excellent,both in customer service and friendliness.
Contras: The counter attendant was friendly and helpful, but she kept asking if I wanted different options but never said the prices as she asked. If the prices were told at the same time I may have opted for some of them, but when just given a total I was shocked and told her to take them all off.
avaliação de
-
10,0
Prós: From the beginning to the end was great
avaliação de
-
9,2
Prós: The price was okay, took a little longer than usual to finally get car. but I like that I had Sirius radio, really nice.
avaliação de
-
3,2
Prós: not much
Contras: The car was a lemon, I had to return it after an hour on the road costing me an additional 4 hours of my time.
avaliação de
-
6,0
My car broke down in the middle of the I-95 express lanes
Contras: I was driving north from Miami and was in the express lanes. When I went to accelerate, the whole dashboard lit up and rather than accelerating, it came to a stop. In the rain. In the express lanes. Where there is no where to pull over. It took three tries to re-start the car as vehicles zoomed around me at 90 miles an hour. Not safe in the least.
avaliação de
-
4,0
Prós: Could not finish the process the they gave me was too small. I tried to upgrade the upgrade was too expensive.
Contras: Tripthy gave me a better price.
avaliação de
-
2,0
Prós: very little.
Contras: It took the woman 25 minutes to check us in, even though everything was in order. I did not realize it at the time but the woman in the exit booth forgot to return my rental agreement and instead gave me an insurance paper in a plastic envelope. I put this in the glove box and went on my way and it wasn't until I went to return the car that I found this out. Also, why not expedite returns the way others do? This system takes way too much time. You have lost a potential customer.
avaliação de
-
2,8
I made a reservation for a pick up truck that's not what I got...
Prós: I hated this whole situation
Contras: I specifically made a reservation for a pick up truck. When you make a reservation you expect to get exactly what you reserved. Well that's not the case. When I showed up at 6am to pick up my truck they said they didn't have any and could only offer me a mini van. I requested an expedition because it was the next closest thing to the truck but the man told me he could not touch that car. I explained that the whole point of making a reservation is so that you get what you paid for and how come he could give away a truck that I reserved but can't give away the expedition. He was rude and I was unsatisfied with the mini van it was useless and unwanted. The whole point of me renting a car was for the truck if I knew I could only get a mini van I wouldn't have done it in the first place. The people at Dollar/Thrifty are rude and the whole situation is messed up.
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguer
╳
Enterprise
Locais de aluguer em West Palm Beach
1889 North Congress Ave
+1 561 689 8585
2125 Belvedere Rd
+1 561 689 4323
2215 S Dixie Hwy
+1 561 833 5353
3500 45th St
+1 954 354 5200
7750 Okeechobee Blvd Ste 8
+1 561 684 9633
813 N Military Trl
+1 561 616 3799
Avaliações de hóspedes
Avaliação geral
7,6 Bom
Baseado em 75 avaliações
Global
7,5
Limpeza
7,7
Conforto
7,8
Recolha/Entrega
7,5
Preço/Qualidade
7,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
5,2
Contras: Dirty car
avaliação de
-
10,0
Amazing
Prós: Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)
Contras: The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.
avaliação de
-
2,0
Awful!
Contras: I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!
avaliação de
-
8,0
Very nice
Prós: Service
Contras: Too far from airport! Cost me too much money
avaliação de
-
10,0
Prós: economy car...all that I needed...terrific on mileage very friendly and helpful staff.
Contras: the car didn't have cruise control.
avaliação de
-
2,0
Disappointed in a well known company
Prós: The person we dealt with picking up our car was friendly.
Contras: Getting our car took forever. Only 1 person there seemed to know what they were doing. They didn't have a car seat available for our daughter. The car was in poor condition and unsafe condition, the front tire looked like it was slashed which we didn't realize until we got to our destination. They had no transportation to and from the airport which makes no sense when they are located less than 2 miles from it so we had to pay to take a taxi both ways. Wouldn't get anything started for us over the phone as to make dropping off any smoother. Overall I would never recommend them to anyone. I highly disappointed,
avaliação de
-
3,2
Did not honor price quote confirmation
Prós: did not print me s receipt and said it would be sent to me.
Contras: I was overcharged when received bill and enterprise said it was not processed properly at drop off location in west palm beach. They sent message to west palm location but still not resolved.
avaliação de
-
10,0
Prós: Personnel was very competent and friendly.
avaliação de
-
7,6
Prós: Pick up was quick and efficient. Handled my drop off issues very professionally.
Contras: Price was a bit high.
avaliação de
-
3,5
Prós: nothing one of my worst dealingsi in renting a car.
Contras: the Enterprise bus dropped us of at the wrong location.they offered no help and would not take us to the other location and told us to take a taxi, got there and waited an hour while they washed a car that i did not want but had to take and not a drop of gas in the car,told us we could change the car if un happy with it.tried to return it after one week and they said they would not do it,
avaliação de
-
5,2
Prós: Nice car.
Contras: I did not realize the rental facility was not at the airport. We had to take a taxi to the facility to get the car. There was no shuttle service offered which seemed very odd and made the transaction a bigger hassle than it was worth. Also, when we got there they did not have the car we wanted on site, and we had to wait for someone to go pick up an appropriate car and bring it over. We were delayed by both the necessity to take a taxi to the facility and by the unavailability of vehicles. Not too pleased with the whole situation. Also, ended up paying more than was originally quoted.
avaliação de
-
9,6
Prós: Mr Antonio Corbett is one of the most pleasant person I've met in the car rental business. Having this man at their office is enough to have back most of the Customer Robert Belanger Laval, Québec, Canada
Contras: The person who brought me back at the hotel was very nice but had some confusion about the way to get there. That's the only thing I can tell.
avaliação de
-
10,0
Amazing
Prós: Ali, the gentleman who took us to our rental was very sweet. He struck up a conversation as we walked through the lot and was very helpful! He was also super cute an I wish I gave him my number ;)
Contras: The desk girl tried checking me into the wrong reservation an then needed to get assistance from someone else instead of just asking for my reservation paperwork.
avaliação de
-
10,0
Prós: economy car...all that I needed...terrific on mileage very friendly and helpful staff.
Contras: the car didn't have cruise control.
avaliação de
-
10,0
Prós: Personnel was very competent and friendly.
avaliação de
-
9,6
Prós: Mr Antonio Corbett is one of the most pleasant person I've met in the car rental business. Having this man at their office is enough to have back most of the Customer Robert Belanger Laval, Québec, Canada
Contras: The person who brought me back at the hotel was very nice but had some confusion about the way to get there. That's the only thing I can tell.
avaliação de
-
5,2
Contras: Dirty car
avaliação de
-
2,0
Awful!
Contras: I didn't like thst I was booked for pickup at an offsite rental place and was told if I wsnted the vehicle in order to pickup I could take a cab or Uber! Asked rep to change pickup sote and eas told could not called 800 # spoke to a representative who also ssid it could not be changed. I will most likely be renting somewhere else the Customer Service was horrible. Very disappointed!
avaliação de
-
2,0
Disappointed in a well known company
Prós: The person we dealt with picking up our car was friendly.
Contras: Getting our car took forever. Only 1 person there seemed to know what they were doing. They didn't have a car seat available for our daughter. The car was in poor condition and unsafe condition, the front tire looked like it was slashed which we didn't realize until we got to our destination. They had no transportation to and from the airport which makes no sense when they are located less than 2 miles from it so we had to pay to take a taxi both ways. Wouldn't get anything started for us over the phone as to make dropping off any smoother. Overall I would never recommend them to anyone. I highly disappointed,
avaliação de
-
3,2
Did not honor price quote confirmation
Prós: did not print me s receipt and said it would be sent to me.
Contras: I was overcharged when received bill and enterprise said it was not processed properly at drop off location in west palm beach. They sent message to west palm location but still not resolved.
avaliação de
-
3,5
Prós: nothing one of my worst dealingsi in renting a car.
Contras: the Enterprise bus dropped us of at the wrong location.they offered no help and would not take us to the other location and told us to take a taxi, got there and waited an hour while they washed a car that i did not want but had to take and not a drop of gas in the car,told us we could change the car if un happy with it.tried to return it after one week and they said they would not do it,
avaliação de
-
5,2
Prós: Nice car.
Contras: I did not realize the rental facility was not at the airport. We had to take a taxi to the facility to get the car. There was no shuttle service offered which seemed very odd and made the transaction a bigger hassle than it was worth. Also, when we got there they did not have the car we wanted on site, and we had to wait for someone to go pick up an appropriate car and bring it over. We were delayed by both the necessity to take a taxi to the facility and by the unavailability of vehicles. Not too pleased with the whole situation. Also, ended up paying more than was originally quoted.
avaliação de
Hertz
Hertz avaliações
Locais de aluguer
╳
Hertz
Locais de aluguer em West Palm Beach
1515 Perimeter Rd
+1 561 686 4300
3000 S Dixie Hwy.
+1 561 835 0942
3175 Belvedere Road
+1 561 686 4300
Avaliações de hóspedes
Avaliação geral
7,2 Bom
Baseado em 159 avaliações
Global
7,1
Limpeza
7,6
Conforto
7,4
Recolha/Entrega
6,8
Preço/Qualidade
7,3
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Easy and fast
Prós: The branch manager was very friendly with us, the pickup was in 5 minutes.
avaliação de
-
6,8
Not at airport
Prós: David, the Hertz guy, helped me out with Uber
Contras: The car was not at the airport and I had to get a $20 dollar cab ride to the Hertz at 3000 Dixie Highway. Then i had to get a ride back to the airport through Uber ... another $10. So my $30 dollar rental cost me $60 dollars. Where's the savings Kayak?
avaliação de
-
9,6
Great car at a great price
Prós: Car had good gas mileage. It was fun to drive.
avaliação de
-
10,0
Prós: Professional and responsive, with no wait to pick up. The employee quickly and willingly made note when I pointed out the gas tank was only 3/4 full. Location was easy to get to and convenient to airport. Good price with no hassles.
avaliação de
-
10,0
Ready and waiting!
Prós: My car was ready, clean, had low mileage and fit our needs perfectly.
avaliação de
-
8,0
No problems
Prós: Easy in/ out
Contras: Mx req light on?
avaliação de
-
10,0
Prós: Great customer service, Very fast check in and out. Very nice car. I am a Hertz member fro life.
avaliação de
-
10,0
Easy, fast and nice people
Prós: The process was quick and easy. I'd use them again any day
avaliação de
-
2,0
Prós: You changed the date I put in and I didn't notice it so I got no car. Youtube suck
avaliação de
-
6,0
Customer Service is only important to a few who work there
Prós: The manager and other gentleman who saved my morning!
Contras: I wasn't aware at the airport location (which my search engine defaulted to when researching a car) you were required to have a return flight to pay the deposit with a credit card. Rather than explaining this to me kindly, the representative continued to talk down to me and tell me the only way he would rent me the car was if I purchased a flight. He was rude, unkind and incredibly unprofessional. I stepped outside to make a phone call and returned to find the customer behind me also arguing with this representative over his behavior. I eventually spoke with a manager to inquire what else could be done - other to purchase a flight - since I had already prepaid for the car. They eventually got me in a car, but it took over an hour and being treated so poorly by a miserable human being first thing in the morning definitely makes me reconsider ever renting through Hertz again. This representative acted if I walked into his house and disturbed him and asked to rent his personal car. Unbelievable.
avaliação de
-
7,2
hertz has fewer shuttles than expected
Prós: car was fine checkout smooth and efficient, return easy just waited like ne'er than expected for the initial shuttle bus see above
avaliação de
-
6,8
Prós: Did not like that you had to add $15/day for another family member to drive car.
avaliação de
-
10,0
Easy and fast
Prós: The branch manager was very friendly with us, the pickup was in 5 minutes.
avaliação de
-
9,6
Great car at a great price
Prós: Car had good gas mileage. It was fun to drive.
avaliação de
-
10,0
Prós: Professional and responsive, with no wait to pick up. The employee quickly and willingly made note when I pointed out the gas tank was only 3/4 full. Location was easy to get to and convenient to airport. Good price with no hassles.
avaliação de
-
10,0
Ready and waiting!
Prós: My car was ready, clean, had low mileage and fit our needs perfectly.
avaliação de
-
10,0
Prós: Great customer service, Very fast check in and out. Very nice car. I am a Hertz member fro life.
avaliação de
-
10,0
Easy, fast and nice people
Prós: The process was quick and easy. I'd use them again any day
avaliação de
-
6,8
Not at airport
Prós: David, the Hertz guy, helped me out with Uber
Contras: The car was not at the airport and I had to get a $20 dollar cab ride to the Hertz at 3000 Dixie Highway. Then i had to get a ride back to the airport through Uber ... another $10. So my $30 dollar rental cost me $60 dollars. Where's the savings Kayak?
avaliação de
-
8,0
No problems
Prós: Easy in/ out
Contras: Mx req light on?
avaliação de
-
7,2
hertz has fewer shuttles than expected
Prós: car was fine checkout smooth and efficient, return easy just waited like ne'er than expected for the initial shuttle bus see above
avaliação de
-
6,8
Prós: Did not like that you had to add $15/day for another family member to drive car.
avaliação de
-
2,0
Prós: You changed the date I put in and I didn't notice it so I got no car. Youtube suck
avaliação de
-
6,0
Customer Service is only important to a few who work there
Prós: The manager and other gentleman who saved my morning!
Contras: I wasn't aware at the airport location (which my search engine defaulted to when researching a car) you were required to have a return flight to pay the deposit with a credit card. Rather than explaining this to me kindly, the representative continued to talk down to me and tell me the only way he would rent me the car was if I purchased a flight. He was rude, unkind and incredibly unprofessional. I stepped outside to make a phone call and returned to find the customer behind me also arguing with this representative over his behavior. I eventually spoke with a manager to inquire what else could be done - other to purchase a flight - since I had already prepaid for the car. They eventually got me in a car, but it took over an hour and being treated so poorly by a miserable human being first thing in the morning definitely makes me reconsider ever renting through Hertz again. This representative acted if I walked into his house and disturbed him and asked to rent his personal car. Unbelievable.
avaliação de
Locais de aluguer
╳
keddy by Europcar
Locais de aluguer em West Palm Beach
Please Go To The Advantage Counter- 150 Australian Ave
Locais de aluguer
╳
National
Locais de aluguer em West Palm Beach
2125 Belvedere Rd
+1 844 855 7202
Payless
Payless avaliações
Locais de aluguer
╳
Payless
Locais de aluguer em West Palm Beach
2005 Belvedere Road
+1 561 616 0771
Avaliações de hóspedes
Avaliação geral
5,9 OK
Baseado em 59 avaliações
Global
5,7
Limpeza
6,2
Conforto
6,3
Recolha/Entrega
5,6
Preço/Qualidade
5,8
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Prós: Agent was friendly. Paperwork handled efficiently. Car ready on schedule. Agent at turn in friendly and professional.
avaliação de
-
6,0
Wrong address listed for return.
Prós: Nice vehicle, friendly service on the rental side.
Contras: The return address was for a different business 10 minutes away from their actual office. I had to call Payless to get the correct number and ended up driving around for 30 minutes to figure it out.
avaliação de
-
4,4
1 hour to get a pre booked car
Prós: The car
Contras: One hour wait for a rental car - the girl is not even polite (arm laying on the counter) - sorry if you don't like your job but we are here to rent a car. Then pricing is not the one you think you will pay, you need extra insurance for everything. Then the car will be brought so extra 10 minutes to wait to finally find out the car was on the parking. Color discribed silver - the car is dark grey. And you need to check the dents and scratches by yourself. Poor experience for the pricing. I do not recommend
avaliação de
-
3,6
Car was pretty bad
Prós: Driver seat stained
Contras: Car drove poorly. 34k miles. Not going to use them again
avaliação de
-
10,0
SIGNS THAT PAYLESS COUNTER IS INSIDE THE BUDGET FACILITY
Prós: Staff was pleasant and andswered any questions I had
Contras: It was not clear that the PAYLESS customer counter was INSIDE the BUDGET car rental facility.
avaliação de
-
2,4
Difficult to find
Prós: Nothing The only good thing about this facility was the guard who let me in and the agent who checked in the car.
Contras: Could not find for 30 minutes, this facility was impossible to find and better signage should be erected.
avaliação de
-
6,0
Hidden charge
Contras: At counter I was advised there was $6.95 mandatory daily add on charge for road side pick up. I was forced to pay. I should have known that ahead of time and I would have chooses another agency
avaliação de
-
2,0
Contras: Did not have car I wanted had to pay more money will not use you again
avaliação de
-
4,0
Contras: From 58$ for 4 days , ended with 120$ cause the front desk lady didn't want to give me the car if I don't take the SLI (supplemental liability insurance). She told me that is was mandatory and woudnt let me the car if I dont take this insurance ... When I read the SLI contract there is a big "the purchase of SLI is not required in order to rent a car from Payless" DON'T rent from this SCAM rental company.
avaliação de
-
2,0
Contras: Bait and switch. My car was no longer available when I arrived at the empty counter. I was told they hold cars for 30 min only past your estimated arrival time - my plane and I were 1-1/2 hours late. They'd "given my car away". They had other cars - but they were all more expensive.
avaliação de
-
2,0
It was budget rental
Prós: Nothing. Crowded and disorganized
Contras: They are not set up to get you out quickly. It is a joke.
avaliação de
-
10,0
Good value for money
Prós: Car was clean and in hood working condition
avaliação de
-
10,0
Prós: Agent was friendly. Paperwork handled efficiently. Car ready on schedule. Agent at turn in friendly and professional.
avaliação de
-
10,0
SIGNS THAT PAYLESS COUNTER IS INSIDE THE BUDGET FACILITY
Prós: Staff was pleasant and andswered any questions I had
Contras: It was not clear that the PAYLESS customer counter was INSIDE the BUDGET car rental facility.
avaliação de
-
10,0
Good value for money
Prós: Car was clean and in hood working condition
avaliação de
-
6,0
Wrong address listed for return.
Prós: Nice vehicle, friendly service on the rental side.
Contras: The return address was for a different business 10 minutes away from their actual office. I had to call Payless to get the correct number and ended up driving around for 30 minutes to figure it out.
avaliação de
-
4,4
1 hour to get a pre booked car
Prós: The car
Contras: One hour wait for a rental car - the girl is not even polite (arm laying on the counter) - sorry if you don't like your job but we are here to rent a car. Then pricing is not the one you think you will pay, you need extra insurance for everything. Then the car will be brought so extra 10 minutes to wait to finally find out the car was on the parking. Color discribed silver - the car is dark grey. And you need to check the dents and scratches by yourself. Poor experience for the pricing. I do not recommend
avaliação de
-
3,6
Car was pretty bad
Prós: Driver seat stained
Contras: Car drove poorly. 34k miles. Not going to use them again
avaliação de
-
2,4
Difficult to find
Prós: Nothing The only good thing about this facility was the guard who let me in and the agent who checked in the car.
Contras: Could not find for 30 minutes, this facility was impossible to find and better signage should be erected.
avaliação de
-
6,0
Hidden charge
Contras: At counter I was advised there was $6.95 mandatory daily add on charge for road side pick up. I was forced to pay. I should have known that ahead of time and I would have chooses another agency
avaliação de
-
2,0
Contras: Did not have car I wanted had to pay more money will not use you again
avaliação de
-
4,0
Contras: From 58$ for 4 days , ended with 120$ cause the front desk lady didn't want to give me the car if I don't take the SLI (supplemental liability insurance). She told me that is was mandatory and woudnt let me the car if I dont take this insurance ... When I read the SLI contract there is a big "the purchase of SLI is not required in order to rent a car from Payless" DON'T rent from this SCAM rental company.
avaliação de
-
2,0
Contras: Bait and switch. My car was no longer available when I arrived at the empty counter. I was told they hold cars for 30 min only past your estimated arrival time - my plane and I were 1-1/2 hours late. They'd "given my car away". They had other cars - but they were all more expensive.
avaliação de
-
2,0
It was budget rental
Prós: Nothing. Crowded and disorganized
Contras: They are not set up to get you out quickly. It is a joke.
avaliação de
Locais de aluguer
╳
Sixt
Locais de aluguer em West Palm Beach
2501 Bristol Drive Unit A2
+1 561 228 5160
