Prós: Most impressed with personnel ðŸ‘ðŸ‘ðŸ‘ . Their customer service was impeccable!!!!
Contras: The bathtub drain was extremely slow. (a young man was sent to deal with it.) I had to sent him back because we were pressed with time to meet our fellowship. It was not fixed. The ceiling above the toilet has an eyesore stain that's distasteful.
Prós: Overall great hotel
Is by very the nieces hotel in Torreon that I seen
Prós: Very clean has nice indoor pool. With all the story about Mexico you feel very safe here nice location
Contras: Stay here for 6 years at Christmas and never had anything to say bad about this hotel.
Prós: Very nice hotel. Have got better rates from you service before on line.
Contras: They had not clean the bathroom when we check in. Trash can was very nasty.
Prós: Room distribution and amenities, kitchenette, two room areas each with it's own TV, adecquate for my wife and kids. Would do nicely also as a business hotel. We had an included breakfast wich was a buffet with choices of fruit, eggs, some mexican recipes, cereal, bread and drinks.
Contras: We had to have lunch there the first day because of time limitations. The restaurant has very limited choices in the menu a-la-carte. My 8 year old did not like the Fettucini Alfredo, which I tasted and agree with my kid completely. Other selections where just OK. I recommend dinning elswhere, except for breakfast wich was good. The room had a fridge wich was set to off with the thermostat dial. Didn't notice until the next day. We had put some things in it and they weren't cold. The air conditioner didn't seem to operate well, it never cooled the room below 24 or 23 C. Finally, I did not like the location of the hotel, unless you plan to go shopping since it is right next to a mall. Also next to a Peter Piper Pizza and another restaurant.