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The hotel is brand new, location is amazing, front desk staff is friendly. Our room was spacious and had a very nice view both of the city and the sea. Food was really good but when it gets busy in the morning you have to wait for your coffee for good 15 minutes as you can only order it from the waiters. We spent a night before our wedding in the hotel and needed to have express dry cleaning, we were told that it would be ready next day at 2pm but when we came to give the clothes we were told that it won't be ready until 4 which is too late as we had to leave the hotel around 3 already. We have asked for iron as well and the one given did not work and ironing board was broken. We were offered to have our clothes ironed and we had to pay for it, even though we would expect to have it as a complimentary service as the provided facilities did not work and we were misinformed regarding dry cleaning service as well. Not so many guests usually need these kind of things when they stay in the hotel but the problems we faced using this services were quite an issue in our situation
Location on beach, nice view, good buffet Noisy, messy like work in progress, build over a road, they never received the booking via the website and I did not get the room I booked.
Dramatic, smelly, un friendly, dirty place. A big mistake to book this expensive hotel We where very happy that we could cancel the other booked night!!
The location was excellent the views from the hotel were fantastic. the swimming area was lovely and the food was good.
Needs a major facelift--the pool is a scene out of a movie-make sure to tell the people working at the pool you are staying there--b-c every seat is reserved for VIP--which I am unsure of who that is?? It needs a major renovation--but fit our needs for one night We felt it needed a makeover-the keys don't work well-
Close to beach Rooms need updating. Everything seems old. The entrance is very confusing.
The only thing this hotel has going for it is the location, right on the beach One of the dirtiest hotels I have ever had to stay at. We left after one day. The staff was rude and the breakfast was weak. I would not recommend this to anybody. It is built around a parking garage with trash piled up and lots of traffic noise
Proximity to beach and main streets. No variety to the breakfasts. Same fruit every morning. Needs more variety!!!
Location, lobby appearance, roomis large and has a table to sit at, very helpful personnel who went out of their way to help. View is great. There was no shampoo and conditioner provided as you usually find in hotels in the U.S. There was some broken plaster in the bathroom.
helpful with requests, good breakfasts they were renovating- so very noisy and disturbing at the time. I suppose it will improve once they have done with the renovations.
The room and breakfast Outside was very dirty and not taking care off. Hard to find an entrance.
Localização Não encontrei nenhuma justificativa para o valor cobrado.
O cafá da manhã excelente;parte de gormet nota L.000;o ponto do hotel foi bom para tudo está muito bem localizado; Devem cuidar melhor do banheiro; o chao fica molhado o tempo todo durante o banho escorre muita agua nao há proteção ;o que tira pontos do hotel;está na hora de uma reforma;
The staff was very helpful. Bed, linen, pillows and shower - fantastic. Size of room bigger than most. Breakfast the same as all Israeli hotels. Great location - across from the Gordon Pool and promenade, located two doors from Ben Gurion Street.
no shuttle service to airport
Breakfast was good. Eggs could use some more cooking but they weren't real anyway. All in all it was cheap and if your looking to go to the beach you can't beat the location. Also it is located near some great food options and the staff know the good spots to go.
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
conforto do hotel, localização e cordialidade no atendimento não
Localização Pedi um terceiro adulto no quarto e colocaram uma cama horrível e cobraram metade a mais, não valeu a pena
do conforto, localização e cordialidade no atendimento do hotel
The hotel is very old and it is reflected in the room furniture and common areas. Sadly, it smelled like cigarettes and the walls were thin.
Good location, the staff was friendly, always ready to help, the room was clean and comfortable.
Location....Suites very nice hallways and elevators not very clean......run down. Pool & gym old, run down equipment, not clean. No doorman, just security. Very overpriced.
running on the beach
Love the Closeness to the beach Requires a better food menu hotel rooms need improvement should provide better rates for extended stay if a guest stays in the 900level and paying good cash at least bkfast should ne included
The sea views, the breakfast, and the comfort of the room The staff were friendly too I
Very enjoyable stay. Great food. American tourists.
Everything was good. We really enjoyed the stay.
We had two rooms. One room had bad bed bugs! Balcony feels like it's going to fall apart. Staff and manager at front desk very very rude! Stay else where I liked Sheriton or Hilton or harrods Bed bugs. Rude manager at front desk. Terrible unsafe balconies.
Comfort. I was grossly overcharged for a bottle of moneral water
Iliked how close it was to the beach and the buffet breakfast was great. I thought customer service was very poor for the cost of the hotel. no free internet or wifi. it was very expensive to use this facility. Having stayed in the park plaza orchid hotel for four days prior at almost half the price I would say that offers far more value for money the the crown plaza and better service
Esqueça tudo sobre os standards europeus de classificação de um hotel e aproveite Tel Aviv e Israel, que merecem sem dúvida uma visita. O quarto era pequeno, mas agradável, a casa de banho era má (pequena, sem comodidade, antiquada). Estavam uns dias ventosos e frios, as janelas não vedavam e o ar condicionado não aquecia e tinha de ser desligado de noite por causa do barulho. De manhã o quarto e a casa de banho estavam gelados. O pessoal muito pouco atencioso e, em casos pontuais, até desagradável.
cafe da manha super farto e saboroso; amenidades no quarto (cafeteira, cha); recem reformado
Cafe da manha bom e Kasher O atendimento na recepção e limpeza do quarto
O quarto e o banheiro são muito pequenos.
Hotel esta situado entre os "locais" ,em area central ,perto ao mar eh um hotel novo, com otimo banho. O staff eh muito atencioso, possui uma decoracao atual, embora os quartos sejam pequenos. nossa opcao foi por uma suite com varanda e se nao fosse isto nao teriamos lugar para nossa bagagem.Possui estacionamento proximo,mas nao no hotel. Embora nao seja imprescindivel e seja um problema em todo Israel, estacionamento no Hotel, seria muito conveniente ao hospede, como existe em outras partes do mundo.
Most of the staff wonderful except the gentleman that has a bun in his head for his long hair. Not helppful at all and not very pleasant.. THe rest of the staff,very nice, very pleasant, very helpful. My room, 101 was very noisy from the street traffic. At night, one of the reflectors was right in front of my window, very bright, so my room was not quite dark. Room on the smaller size, but for a single person, it was fine.
O atendimento dos funcionários na parte relacionada a informações aos hóspedes, etc. foi excelente. Na verdade este hotel foi selecionado por nós, em razão de sua avaliação no Frommers, a qual está muito, mas muito mesmo distante da realidade do mesmo. Não poderia jamais ser classificado como um hotel boutique e muito menos como o melhor nesse item em Israel...
Localização excelente: junto do passeio marítimo, e muito central relativamente às várias praias, às zonas de compras, a restaurantes. Em termos de melhorias, seria interessante dispor de um pequeno serviço de bar/snack.
É um hotel familiar onde todos os empregados são muito prestáveis e simpáticos. Tem um óptima localização. O quarto não estava muito limpo e o Hotel está a precisar de obras.
location of the hotel The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.
Staff was extremely friendly and helpful. New, fresh clean & attractive. Has no elevator, but staff enthusiastically offered to take care of luggage.
The staff was very helpful and professional. The room was pretty and clean, the bathroom very modern.I particularly liked the different lights you can choose for your room.Magazines were available on the terrace. Very close to the beach but in the same time, quiet. Close to restaurants and ATMs. The room can be somewhat unpractical, for example it has little or no space for a suitcase. The bathroom door is almost transparent and the light from outside filters all the way to the room at night (it can be difficult if you are not an easy sleeper). The breakfast is a la carte, not a buffet, but nevertheless it is delicious and plentiful.
The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile. The room was a little sandy when I first checked in.
The location near the beach was very good. Asking for a glass of red wine without checking price. Cost around GBP 10 !!