Prós: The staff is amazing. Usually you find 1 or 2 exceptional people at a hotel; everyone I have experienced - from front desk to cafe to janitorial staff - is amazing.
Prós: Starbucks in the lobby. Variety of restaurants and shopping close by. Close to freeway but not too close. Free paper in the morning. Desk staff was friendly and very helpful. Great gym.
Contras: Pool was small. No microwave in the room. Starbucks in the lobby did not offer my wife's favorite drink, so still had to visit a Starbucks. No continental breakfast. Elevator was slow n noisy. Other staff was accommodating but not overly friendly or happy
Prós: Very well kept. Staff is extremely welcoming and helpful. Convenient location.
Contras: I booked a king room and was given a room with 2 double beds. I passed on another hotel that was $10 cheaper because it only offered 2 double beds. Explained to the clerk, he said he did not have any other rooms.
Prós: friendly staff, resturaunt and bar was just what we needed after a long day of travel. We wanted 2 rooms but the hotel was sold out so the front desk Rep. accomidated us with a larger room & pullout bed already made for us and it was very comfortable
Prós: Very clean room and friendly staff.
Prós: Staff as soon as we walked in the lobby. The layout of the lobby/bar area. Our room was excellent and wished we could have stayed a few more nights. Check in/check out so easy. Loved It!!!
Contras: The bar closing at 10PM may have been the only downside of our visit.
Prós: Location, staff, overall experience.
Contras: The toilet wasn't cleaned in the first room, BUT went back down to the front desk and the clerk was very, very apologetic and put me in a clean room with complimentary beverage.
Prós: location, room size
Contras: A little noisy from other guests
The food should be price more reasonable.
Prós: The public spaces were very good.
Contras: i booked a room with a king bed, and I didn't get the room that i booked.
Prós: Quiet, late check out, friendly staff
Contras: Scratchy towels, no extra amenities, cost more then comparable hotels with nothing above standards to set them apart.
Will definitely stay here again if I need to.
Prós: This was my first time staying at a Marriott Hotel. Decided to stay here because the Hilton was $--- more per night. I'm glad I stayed, friendly staff and very clean room with plenty of towels!
Prós: We got out of our test earlier than expected and went to the hotel and asked if we could check in early , about noon. The lady who was at the front desk said sure and gave me an accessible room next to the rear door that was perfect for my needs.
Contras: The ice Maker in the fridge was turned off and the bin empty but the front desk staff went right to the kitchen and got me my bin full for my medical ice cooler machine. The staff was very helpful and responsive to my needs.
Prós: Clean, comfortable, safe, private and attractive.
Contras: Marriott might try something else for breakfast
Prós: Rooms had sufficient dishes in the kitchen
Contras: Staff was EXTREMELY inflexible with us and would not let us keep the same room after paying upfront for 3 weeks staying there. Made us move all of our stuff. Rude and discourteous staff. Ruined me towards marriotts altogether. DO NOT recommend the hotel.
Prós: The TV had an hdmi port
Contras: Staff was rude and unprofessional. Do not go there and expect to be treated like you would at any other Marriott in the world. Hotel employee at the front desk is rude and not helpful and the operations manager doesn't help much either.
Prós: Newly redone room. Great(and safe)neighborhood. Everything is clean and maintained. Staff very courteous/professional. Exercise room is open 24 hours which was very helpful at 11:30PM. Free breakfast was very good, lots of choices but not an award winner.
Contras: New sofa is not soft. No pull close shaving mirror. Need light over the kitchen sink. The only light is overhead and you cast a shadow over the sink when using it. Door lock worked only after many tries or even with a new card. High price for Saturdaynite
The hotel has comfortable, spacious rooms and is newly updated. There is a medium size pool, tables outdoors with a nice area for lounging. The hotel employees, were very courteous, checked on me to make sure everything met my expectations! The hotel is located in a convenient and safe business area. It was quiet durning the night. A nice plus is the complimentary continental breakfast and evening light meal with beer, wine and assorted beverages. I would return without hesitation if in the area again.
Prós: This hotel is located near restaurants, some shopping and has easy access to the freeway. They offer a nice continental breakfast in the morning, and a light meal in the evening at no extra charge. The room was spacious, clean, and newly updated.
Prós: During our cross country trip we needed a quick stay to sleep and was pleasantly surprised by how accessible and comfortable the hotel/room was. The bed was very comfortable and breakfast was good.
Contras: Location isnt really ideal for anything other than passing through unless you are there on business.
Contras: The hotel doubles as college dorms when school is in and can become loud.
Prós: The view was nice
Contras: The towels were dirty and looked like they had blood on them. There were no shampoos in the bathroom and the conditioner bottles were empty. Looks like they didn't do a room service. The walls are not soundproof and you could hear the next door guest talking on her phone at 5 AM. Very noisy place.
Prós: Room was clean and seemed updated. Full size fridge in room. Nice bar, lunge and restaurant. Pool/spa is usable. There is an outdoor area with artificial grass with lots of seating. Thats a great place to relax outdoors. Pool table and ping-pong table are a nice touch too. Staff was friendly and were quite accommodating with early checkin / late checkout.
Contras: Location and folks in and around the waterfront park look a little dicey. Fortunately, with all the options at the hotel you dont really need to step out.
Prós: The room was great. Very clean, modern, and welcoming. Will definitely make my way back; as long as a great deal comes up again.
Contras: I could tell the receptionist was having a rather hectic day, and was a little snappy. Can't do much about peoples attitudes, but that was a little offsetting. Maybe some more support for her from her staff would have alleviated the load.
Prós: Nice and clean with secure parking lot. Nice sized room with comfortable beds. Nice grounds with waterfront view of a waterway. Nice outdoor sitting areas with comfortable lounge chairs and fire pits. Great place for some conversation and an evening adult beverage
Prós: Nice Blue wallpaper in Bathroom
Nice Blue Bedding
In summer, courtyard would have been great for reading outdoors
Big refrigerator and microwave
Double paned sliding doors
Good enough if all you want is a fairly decent place to stay overnight.
Contras: Too modern a feel, IE: no carpeting, only cream colored ceramic tile, very cold looking, not to mention hard cold surface to walk on.
No dresser, small 48" desk with 3 small drawers
No chair to sit in, small bench only
1 tiny hook in bathroom to hold towels, only hand towels would fit due to smallness of hooks.
No hook/towel racks for bath towel, had to put bath towel on floor next to shower as had a 3/4 clear glass partition to keep water in the shower which went to ceiling so couldn't hang towel on that.
Receptionists were nice, but gave no information on parking, if there was a restaurant on sight, I had to ask.
Hall carpet very dirty and stained throughout the whole hallway.
Top floors rented out to University students. Possibly in summer, regular customers have access to those, better view I'm sure.
Extremely strong disinfectant smell throughout the hall and in the room, a BIG turnoff.
Neighborhood kind of iffy, homeless man was walking across the entrance outside when I arrived
Shower mat too long and covered the drain hole in the center of the shower, had to move it around to drain the water as I showered.
A little hard to find location
The bright stainless steel faucets in bathroom had spots on them were they hadn't been wiped clean.
Doubtful I will stay here again. The cons outweighed the pros
Prós: The courtyard/pool area was pretty. Our room was comfortable.
Contras: It was okay for an overnight stay on a road trip after12+ hours on the road, but it's in a bad, rundown (scary) area. We almost kept driving, but had prepaid for our room. It was so noisy that we had to keep the fan and a/c on all night to drown out the loud music and we weren't able to get much sleep.
Prós: Stockton has a great waterfront and this hotel captures that beauty. We stayed in the "King Suite", and it was roomy with an abundance of windows. Newer style is nice and the staff was nice, but not very competent. Asked for a late check out and it was granted after more than two calls.
Contras: Stay here at your own risk -- this is not the kind of place you'd want to venture out and walk around. The "King Suite" is basically two separate rooms at the end of a hallway. The room looked like it had been unkept and most of the carpet is stained.. and we found small bugs on our bedding (after we'd slept there). There's a hallway light that is part of the main lighting system, so it never turns off. Older style toilet, ours overflowed twice.
Prós: The room was very nice, comforters a bit big, but overall very nice. Huge bathroom, wow.
Contras: Location. Other than being next to the waterfront and directly across the street from the coliseum, the location was horrible. The limited menu in the inside restaurant with the high prices was discouraging. Tried to go find something close as an alternative, not. The delapitated downtown section offered no real alternatives for food options. So, reluctantly having no feeling of choice but to stay at the hotel to eat and paying 40 dollars for a quick lunch was a bummer.
Prós: The waterfront is located near a college/crime area yet it provides the security and serenity. The room deposit and the cable selection is not good... But if completely bored and you don't want to go to the movies rent the one you most want because your paying a couples price!!
Contras: I don't like that the clerks seem to harbor the rooms with a view even with prepaid reservations. In fact one clerk blatantly lied and on my next trip the new clerk was extremely nice. The two men clerks are not personable at ALL
Prós: It was convenient for me. I was there for a real estate class and it was also at the hotel. All the hotel staff was great. Except the manager in the Hotel restaurant.
Contras: Yes the restaurant inside the hotel. The food was OK but the manager was so rude. I ended up getting charge for the same meal twice. She wouldn't do anything about it or listen to me. For that reason I will not go back. She is awful even to employees
Prós: check in was quick cause there was no line. confy beds, linen and towels that felt new! had a nice swim in the am too!
Prós: I've been to Stockton several times in the past few years. This was my first stay at the Hilton.The main reason is location.So many convenient eating, drinking, and shopping places within a five minute drive make the after work time pleasant.
Prós: Very nice. Luxury hotel for sure.
Contras: No problems at all.
Prós: Nice lobby
Contras: No cleanliness, no microwave in the room, close or open the door make so much noise.
Prós: Indoors quiet secluded!!!  she's awesome!!! She made me feel comfirtable and personable ðŸ˜ƒ
Contras: Short staff @ rest bar on a Friday night.
Prós: Great beds!
Prós: Nice hotel. Staff very friendly and helpful.
Prós: nice setting
Contras: poor restaurant and poor check in people across the board
Prós: Was in nice area very friendly hotel. Staff was very nice.
Prós: Good location, parking was well-lit. Easy and fast check in.
Prós: The comfortable bed and cleanliness
Contras: The staff seemed either incompetent or did not care.
Prós: * free drink at the bar
* friendly staff
* free hot breakfast
* large, clean room
* large tv
* fridge, microwave
Contras: * loud A/C/heater
* music from 7 am outside
* mattress: too firm
* very thin blanket
* no extra blankets
Prós: Staff was really kind and helpful. They displayed true customer service.
Contras: Small pillows very uncomfortable. They shrank since our last visit. Left a kink in my neck
Prós: Pool & hot tub were empty in the morning & thoroughly enjoyed using
Contras: Pillows were square & hard
Prós: Breakfast was awesome clean room
Contras: It smelled, seedy and Internet didn't wirk
Prós: This was the first hotel that didn't have bedbugs in their reviews. It turns out it was very clean.
Prós: Close to uop
Contras: Long check in line
Exterior not inviting
Prós: Our stay was uneventful. Nothing stood out as WOW but when you think of it that is exactly what you want. Any and all issues were handled very quickly and without effort on our part. All our plans for the vacation were not affected by where we were staying. We knew that all would be safe and secure in what was left in the room and that when we returned the room was cleaned and rejuvenated to look like as if you first got there. Pleasant stay and Recommended.
Prós: Staff very redpectful. Full breakfast was good. Worth every penny.
Prós: Surprising nice. Room and bed Greg. Breakfast excellent.
Contras: Location was questionable at first. Ok I end.
Prós: price ok, staff ok, room not so bad.Security on duty
Contras: sheets crappy and seems like dirty. blanket looks like after war.
Around 10pm loud noises outside, a company of drunk people, or maybe drug addicts, scary.
Around 11pm somebody tries to open my room door, I shouled - 'wrong room' and they went away...
Contras: No wash cloth for shower , bed spread was stain
Contras: Estacionamento perto Quarto não disponível.
Contras: Sem toalha de banho, a colcha da cama estava manchada.
Prós: Rooms can be made dark in the middle of the day. Beds are comfortable and the staff was friendly. I didn't notice any noise from my neighbors or the highway.
Contras: It is not very close to bus lines. Breakfast was kind of weak and the building is a little bit hokey.
Prós: Comfy bed
Contras: Dirty floor
Prós: Family atmosphere. Clean room. Great deal through kayak. Pool was great. My bathtub faucet was dripping when I first arrived. Knowing the water shortage in CA, I told front desk and maintenance fixed it. On a street with lots of chain restaurants, malls, and driving distance of Wal-Mart and Target. Old Spaghetti Factory and Starbucks right next door with In-N-Out across the street.
Contras: Breakfast was minimal (cereal, apples, muffins, bagels, waffles, boiled eggs, yogurt, toast). The motorized chair for the pool wasn't working so man in wheelchair couldn't use it. I could smell cigarette smoke in my room either from a past customer or staff member of hotel even though it was a non-smoking room. Definitely liveable with the smell.
Contras: 1. Location industrial area
2. Long term resident staying in hotel
3. Client population
Prós: The staff behind the front desk were very professional. The gentleman who was on the front desk was very observant of activities in parking lot ensuring that people who didn't have any business there moved on.
Contras: There were no place to eat in the near area. The area had some questionable people in the area.
Prós: Microwave refrigerator TV internet
Contras: Rude and prejudice owner and found used condoms and maxi pads in room that was supposedly cleaned
Prós: Staff was very friendly. Location very convenient right off the freeway.
Contras: Noisy at night from other occupants or visitors which made for a pretty restless night. Breakfast consisted of sweet rolls, cereal, juice, coffee. No eggs or meat as experienced in all the other places we stayed. All sugar and carbs with no protein.
Contras: room small and unclean smells bad will not come back
Prós: Staff was extremely friendly; I'd left my computer in my room by mistake after checkout and they had it ready for me to pick up a the front desk as soon as I'd realized I'd left it there.
Contras: 1. Área de localização industrial
2. A longo prazo residente hospedado no hotel
3. População de cliente
Prós: Staff was friendly and responsive. They only had one other room beside the one that smelled we were in and she tried to accommodate us, so we looked at a smoking room, but that was even worse. She tried which we appreciated.
Contras: The maintenance of our room was very poor (our room had a very foul smell and walls near baseboards were falling apart). The website was misleading when I selected criteria of workout facility and there was not one at this location.
Prós: The room was clean and comfortable
Contras: My room didn't come with no dishes or silverware and when I called front desk to ask for just TWO forks it took them at least 30 min to bring it to my room
Contras: I arrived at about 5:30 pm after putting in 8 hours behind the wheel, so I was quite tired. Check-In was handled by an inept young lady who apparently was new. She asked for my ID and credit card, which I produced. She disappeared for several minutes and then came back and told me that she could not accept my ID because it was "paper." I explained to her that it was a temporary license as I had just renewed it, and that I had not received the actual license yet. After we got that worked out I went to my room and looked about for an ice bucket so I could enjoy a cold beverage after a long day traveling. There was no ice bucket, so I went back down to the front desk and inquired if I could possibly get one. She informed me that not only did they not have ice buckets, but that there was no ice within the hotel!!! So--I went across the street across 8 lanes of traffic to buy ice! The room itself was absolutely nothing to write home about. The next morning I was about to shower when I happened to notice that there wasn't even a hairdryer!!! No ice and no hairdryer at an extended stay hotel? SERIOUSLY??? Will never go back.
Prós: Returned my underwear that I left in the drawer.
Contras: Stampede above & employees "carrying on" shouting next door in electrical room after 11:00 pm.
Prós: Good location right off the highway with a Denny's in the same parking lot. The woman at the front desk was very nice.
Contras: I had requested a non-smoking room and was given a smoking room which reeked of old smoke. The hotel itself was poorly kept up. The bath towels had large marks on them as if they had been run over by something.
Contras: The hotel smells like cigarettes. The room only smelled a little like that, but the halls were pretty bad. A corner of my room also smelled a little bit like pee, which was really disconcerting. The breakfast was also not a full breakfast or near it.
Prós: Staff was froendly
Contras: Old, dirty, mold in shower, holes in walls and some were patched but my 12 year old daughter could've done better. Had I not been so tired that I couldn't hold my eyes open, I wouldn't have stayed. Seriously thought of just sleeping in my car instead
Contras: Hotel is in Avery bad neighborhood. Rooms are smelly . No elevator! The breakfast area barely fit 4 adults and 4 kids in there.
Prós: The lady was very friendly i appreciated her kindness and prompt service
Contras: No elevater lol
We did not end up staying any of the 3 nights we had booked. We only lasted 2 hours and checked out. We stayed 3 miles away. Since our stay was prepaid, we ate the cost of this room. Oh well, live and learn, no more 1 Star hotels for us!
Prós: There were lots of choices for places to eat near this ABV Hotel.
Contras: The smell of the hallway and room were horrendous, I don't know what smell they were trying to cover up, but it didn't work. Very rancid smell mixed with deordorizer/disinfectant.
Contras: The bathroom was dirty. There was hair in the tub and bed.
Bed sheet was also not clean and the bed itself was not comfortable. I dont recommend this hotel.
Prós: Felt very unsafe no security not in the best area very secluded
Was charged 4 nites only stayed 1 still battling for my refund
Contras: Only have used this particular clarion inn (Stocton Ca) was not happy felt very unsafe insecure no security very secluded was charged 4 nites only stayed 1 nite and still going back and between kaya,booking.com and clarion inn trying to get a refund
Contras: We wanted a non-smoking room, instead our whole hallway and room smelled like smoke. Room 115 the thermostat was broken, duct tape on the floor to hold down the carpet to the bathroom. Closet glass door broken at the bottom, toilet seat broken, night stand handle ready to fall off. We got back late to the room, I went to complain to get moved to another room. Waited 20mins at the front desk nobody around. The hotel needs a major update. I normally stay in 3 star or better hotels. This was nowhere close to any 3 star I've been to. These deplorable facilities should be condemned.
Prós: Easy access to freeway. Short notice availability.
Contras: First impression walking into where our actual room was located, you've got to be kidding me!!!! You're hit by a nauseating odor of stale cigarette smoke mixed with moth balls and mildew. Bad enough? Yes. But no we are not done. The room smelled fine. But our comforters were gross and had crud of them. The toilet was oddly placed in the bathroom which made it awkward to use. Overall I would not reccommend this place unless a last resort.
Contras: The room did not have microwave and it had roaches
Contras: Yes there were bed bugs, roaches, dopefiends, dogs, fleas and ticks overall horrified terribly disgusting and they know the PIC online is bogus that place needs to be condemned or reported to the health department
Prós: They're doing a lot to improve this motel in every area. I was impressed by the attentive front desk, security and housekeeping staff. After a long day of travel and disappointment Howard Johnson Stockton was a true gem to find. The King Suite was warmly decorated and clean. TV worked great. Highly recommend!
Contras: Pillows could be upgraded.
Prós: The mattress quality was good - other than that the bed spread was stained an had multiple cigarette burns in it.
Contras: When we arrived we found out that they had given our rooms away, after calls to Kayak they put us in the 2 most disgusting rooms I've ever seen. They had not been cleaned, we found dirty under wear and a dirty sock. The bedding and carpets were stained and un serviced. We had to ask for TP & Towels. There was exposed wiring, electrical boxes hanging out of the walls. Electrical with tape and wire nuts exposed, no phone, no microwave and no Fridge. as advertised. The bathrooms hadn't been cleaned, the towel rack was pulled from the wall and on the floor. The front door was damaged and poorly repaired. They never officially checked us in, no credit card, no ID, no filling out paperwork just gave us room keys. I've never had an experience like this and I travel a lot. I took pictures if any one is interested. Don't go there ever!!! Will be filing a complaint with the city of San Jose - Health hazard! Safety Hazard! Guranteed disgust!
Prós: Nothing it was terrible!
Contras: Atmosphere, people working there were dirty and low class, rooms, decor of rooms, furniture in rooms, amenities, housekeeping, electronic doors malfunction everyday. Everything and anything.
Prós: Location was good for access to the Stockton Arena.
Staff was decent.
Contras: Moldy bathroom, cigarette burns in the coverlet (in a non-smoking room), key card access only worked half the time.
The place needs maintenance overall. Rooms are subpar on cleanliness, nothing specific they just feel dirty.
Didn't even dare to try the pool.
Contras: coffee maker didn't work
room was trashy compared to other quality inns
there was no remote for the TV
one set of lights just didn't work, others were missing bulbs
Prós: The woman at the front desk was very helpful. She had dark hair (the younger one wasn't overly friendly just matter of fact) the other woman gave me great information on traveling through LA.
Contras: I have stayed at many quality inns but this one felt like a motel 6 or lower. It didn't feel clean, the hair dryer didn't work but neither did the outlet, the shower curtain was falling down so the curtain wouldn't stay shut. I won't recommend or stay there again. Just doesn't feel like a quality inn.
Contras: Máquina de café não funcionou
O quarto era desprezível comparado a outras pousadas de qualidade
Não havia nenhum controle remoto para a TV
Um conjunto de luzes a apenas não trabalho, outros estavam faltando lâmpadas
Contras: Everything! Place was a dump full of junkies and hookers.
Prós: It was cheap
Contras: Towels had black splotches, the office would not give me the wifi from my room, and the microwave didn't even work so I had to throw away my food. There was even a stale cigarette smell to complete the experience. Do yourself a favor and pay the extra $10 for a better place.
Contras: No cable, no wifi, dirty bathroom, poor parking
Prós: They had nice soap. That's literally it
Contras: The room was dirty. It smelled like smoke. The sheets had stains all over them. Our bathroom door wouldn't even close. The carpet was filthy, as if they hadn't even vacuumed. After all the money, they only give you one wifi password for one device. The next one they charge. Just unsatisfactory and I didn't feel safe while staying there.
Prós: Got a great deal on the app. Hot water.
Contras: The following are some of the issues we had:
- Cockroaches present
- Stains on sheets
- Stains on bathroom walls
- The carpet is ripped
- Trash underneath beds
- Too many handwritten signs flooding the lobby's front desk
- Barbed wire around a section of the hotels parking lot
We left within the first ten minutes and bought another hotel. Well worth the extra $20 originally
Prós: The price
Contras: sheets were dirty
Prós: Old run down tv sucked.
Contras: Rooms for animals
Contras: It was dirty the air conditioner was broke the bathroom was not clean
Contras: Tudo! Lugar era um lixo cheio de drogados e prostitutas.
Contras: Sem tv a cabo, sem wifi, banheiro sujo, estacionamento ruim
Prós: Tenho um ótimo negócio no app. Água quente.
Contras: A seguir estão algumas das questões que tivemos:
- baratas presente
- manchas nas folhas
- Manchas nas paredes do banheiro
- O tapete está rasgado
- lixo debaixo da cama
- Muitas placas manuscrita inundações recepção do lobby
- arame farpado em torno de uma secção de estacionamento do hotel
Nós à esquerda nos dez primeiros minutos e comprei outro hotel. Vale a pena o extra de US $ 20 originalmente