Location - next door to the Mega Mall, and great price. For the money I paid, it was all good! If had to name one thing, the breakfast could have been a bit better
clean and good location
No internet connection in the room
facilities were poorly maintained. The wall papers are torn off. The toilet and shower are brownesh in color (no proper cleaning). The TV is very old. The plugs of the equipment are two pins and the sockets are three pins (British).......
One of the worst experience of my life Cleaniness. Its so dirty that I cannot express in words
the suite clean and comfortable,near the mega mall
Location to Sharjah Mega Mall - 25 Yards to Starbucks. What else does one need? Should have TV in bedroom. And stock the minibar.
the staff of the reception no
Rooms, bathrooms and overall hotel is clean and quiet good value for money. Breakfast and food quality needs improvement.
Very good facilities, aesthetic and good quality furnishings, good staffs, excellent value for money. Nothing
the rooms were very comfy and clean and the staff very friendly the breakfast buffet was bad and there were flies all over the food
Very nice hotel that is pretty close to the Airport. Nice area where you can walk around and get anything that you need. I had a great clean room, the curtains were great at blocking out the light. Great value for the cost.
Location is pretty much the only advantage it seems The hotel is a high end 3 star or 4 star, I dont know who has given it a 5 star rating. That is totally wrong. The staff at the reception is so so depending on who you get for service. Overall the experience is average or below. Nothing much to talk about and nothing much to recommend. Chose the hotel only for location and the fact that it is an international brand but location is the only thing going for it for now.
Location and parking only Bad services , bad bofy , very old items and very expensive
The desk staffs are extremely friendly & helpful, courteous, customer oriented. I will definitely revisit next while in UAE. Strongly recommend any business / tourist to enjoy the Hotel. The name Grand Excelsior is a perfect fit. Nothing at all
Close to shopping malls and business centers. Construction work was going on and it was too loud during my stay period
The room service, the staff members are very helpfull, the lagon view is very nice I didn't like the hotel location and entrance, it is in a very narrow road and back side of the street, further, this is not a 5 stars hotel.You can here the noisy at the other room next to you or at the corridoor...
Staff service and proximity to lagoon Noisy room
Good, comfortable; efficient, friendly staff.
Rooms are clean. Poor Room Service.................Prices are too high for the consumable items available inside the room.
tidy rooms lateness at reservation when arrive, noises from outside heard inside the room, bad breakfast
Spacious rooms and living room, clean and suitable for family; duty manager and rest of staff are friendly and helpful Accessibility and very narrow road to the parking lot
The hotel can not have 5 stars,check the location,poor sevice,nothing for the kids,food every day the same,we realy regreted.Spoild Eid holidays. I just wrote it.
Nothing i like at all and it was bad two days i stayed over there. everything not good, bad smell at the rooms and bath very old even the furniture very old.
Not to see from beach the cranes and drilling machines of the port. Can you remove? This is contamination. Two things: The landscape from teh beach and the check out time must be 3:00 p.m. to enjoy the facilities.
Staff , location , beachfront Water during shower moves out to the toilet because the slope of not correct. Only to lifts are working which make some delays.
the friendly staff , the beach , the size of the room , the swimming pools , ..... i liked everything in this hotel . nothing at all .
Rooms are in a very bad shape and need full refurbishment. Poor quality aminities. The beach is next to a ship yard and an industerial area. Certainly can't be classified as 5 stars.
pool and beach rooms are very outdated
location and view overlooking the sea every time I want to extend my stay in the hotel they take Authorization from credit card.and sometimes key doors do not open the door , and I have to go to reception for this purpose. Therebshoul be trust for the guest.
Restaurant staff, reception staff, housekeeping staff very helpful, polite. I arrived and checked in around midnight; was tired and thirsty and found out there was not even a small bottle of drinkable water in my room. I had to call the reception desk for water (which they provided promptly) Also I thought there were too limited choices in the food offered at the buffer breakfast -- considering this is 5 star.
The staying was not comfortable as I was expected, I did my booking through booking .com 1 month back and when I reached the booking was not their and they charged me the previous night and it took me 1 hour to do the check in , it was totally not comfortable, the receiption manager was so nice and he helped us and solved this problem. Every thing was perfect excpet the check in.
The gardens shabby and dated rooms, lack of greeting from reception staff on arrival.
1) location is good 2) food is good 3) friendly staff parking is awful
the car parking servis ... 2- the breakfast buffet the reservation agent of the hotel
Location is good Threr is no Nonsmoking rooms avlables
The room rates and the breakfast buffet. The Air Conditioning system needs to be updated along with the TV s in the rooms.
Room was very clean The breakfast was dreadful, the served the food from the previous day or so.
The room was spacious, and the breakfast was excellent.
friendly atmosphere and no disturbance on 4th floor TV and satelliate channels selected based mainly for people from india and pakistan!
My stay at Montreal Hotel was very pleasent, excellent customer service, good value for money, clean and comfortable room, great facilities, so thank you!
the waiting staff were very attentive during breakfast time. when we first got into our room we found 4 cockroaches. we were moved to a different room which had no toiletries and no toilet roll and took them 5 hours to bring it to our room, only because we asked them again. we got woken up at 4am because the staff were polishing the floor in the dining area and being very noisy, we phoned down to reception and got told they would only be another half hour!!!
i like to be the breakfast to be better then now and the smooking will not alowed on the passeg. about the dancing club to moving to ather flor becuose i stayed in frist flor and it's nocie at night .
good breakfast..however too close to mosque
Location of the hotel
Staff are very helpfull the hotel location are very good. very thing is ok
Nothing really I was very dissapointed Everthing
I like this hotel qos the are quite and out of trafice aera They park the cars ander Sun
great for families with young children.
very good for privacy and for shopping also the rooms is in a good conditions
i really like the quite location in Al bustan residence as well as friendly manner of the staff
I enjoy staying at your hotel that nigh for the first time and I will do it again everything was OK
having it attached with a shopping center & playing corner for the kids with reasonable cost/night a serious in cleaning the rooms & fernitures
it is very poor place and i do not recommend i did not like any thing
Albustan is a nice place but there is one thing , the laudndy is very bad and they damaged alot of our cloths. The laundry is very bad as mentioned above
The services good and location of hotel excellent and it is a good place for family as well as for business also the fees ok and reasonable . Nothing every things was good
It was ao quit and good place for the family to stay
good entertainment hotel, i didn,t like the smell
Very nice hotel, and as it says a lot of Russian people there, if you want a night life then this is the place. surprisingly nothing to complain about, thank you Moscow hotel
The Suite room service were tops. The food selection for room service was somewhat limited but what was available was outstanding with large portions. The only thing I didn't like was the night club. Highly overpriced.
The room space And the bar and pub and the services into them There is no special treatment for the people who is staying in the hotel and the lobby closed on 10pm!!
only the location but there's nothing special in this hotel and the hotel less than 3 stars this hotel can be for the young tean ages who looking for some enjoyment only
Hotel bem localizado. Transferes diários para a praia e City Center, um dos pontos de partida para um tours diversos. Boa relação qualidade preço. Melhorar o atendimento para informações e marcações de tours e visitas. A pessoa designada para este serviço é pouco simpática e utiliza uma língua incompreensível.
Hotel muito central. O quarto muito confortável, grande e sempre muito limpo. Um bom pequeno almoço. os empregados simpaticos e sempre disponíveis para ajudar. A piscina é que é pequena, situada no topo do idificio, com pouco espaço á volta.
The staff was friendly and helpful and polite.Location is good.
location, free parking & good value for money My room was in the forth floor but still at night alot of noise coming from the night club. They didn't clean my room until I told them to do so. The hotel is old so you will not find alot of stuff in good conditions.
espaco dificuldade de conseguir explicacoes dos atendentes
Proximidade do aeroporto. Quartos espaçosos com mobiliário moderno e de aspecto muito recente. Casa de banho bem equipada. Relação preço qualidade Dada á proximidade de uma via rápida, ouvia-se muito o ruído dos carros.
Hotel não respeitou os precos, conforme na reserva pela internet; paguei, 20% a mais alem dos 20% de taxas...
Da localizacao. Eu fiz a reserva com cartao de credito mas pretendia pagar cash como ja fiz antes, mas exigiram bloqueio do cartao no check-in e nao lembrava a senha por nao usar o cartao por 3 meses - nao gostei. *** exigem bloqueio antecipado de 500 para internet que nao pretendeia usar - um absurdo!
Proximity to the airport N/A
Clean and near airport No late bar facility. Incorrect emailed instructions for shuttle bus- was waiting nearly 30 minutes at departures, as advised, and no one came. Eventually a kind driver from Holiday Innn Express gave me a lift.
It is good but charge more than i expected
Premier Dubai is very close to the International Airport and the free shuttle made it very convenience and easy to use. The room was clean, comfortable and very western in set-up. I especially liked that there were international sockets in the wall, so it was very convenient to power up the devices that I had with plugs from two different countries. The 24 hour light meal and snack bar gave me the option of a quick meal late after night after returning from being out in Dubai all day. The staff was incredibly friendly and very helpful! The tour agent was able to pull together a personal walking/taxi tour for me to do on my own, and seeing the highlights made my extended layover in Dubai a wonderful experience.
Facilities provided. Not really.
The hotel is superb if you are connecting between flights but in my case it was just for a night due to an early morning flight having stayed for 6 nights in the Premier Inn at Dubai Investment Park. No complaints.
free wireless internet connection the breakfast was not included for free
The hotel's location is perfect for easy access to Dubai Airport. Staff were helpful, and the regular free shuttle buses to the terminals and nearby Festival City were very useful.
Modern, efficient, comfortable room. Location near the airport is a plus and minus: plus, because it's close and convenient to airport, minus, because there's nothing else nearby and taxis had to be called to the hotel since they didn't queue there. Hotel's courtesy coach to airport which is described as running every half hour did not pick up passengers at Terminal One despite waiting 90 minutes at mid-day. Ended up taking a cab for the short trip to the hotel. Also, free Internet, which was slow when it was working, failed in the evening and wasn't repaired prior to my morning departure the next day.
I have stayed in many five star hotels but would highly recommend the Premier Inn in Dubai, Super clean, lovely, friendly staff and ultra convenient for shopping at nearby Malls . Easy to get taxis. great pool to catch those extra rays of sunshine and the beds are great too! What more does one want when you have a stopever in Dubai.
Too busy! Too busy!
Everything was great and all staff took pride in their work. NO!
I actully like the swimming pool I didn't like Gym
There was no no-smoking room when I arrived, but I was offered a room in the exective floor for the same price. Laocation was very hard to find driving from airport and from diffrent part of the city.
everything was okay, thanks to all staff nat at all
Quitence of the hotel Housekeeping was only towice a week.
location and cleanest mini bar is very expensive
the location of the hotel was v.good and not in crowed area The house keeping every alternative day , I will recomended if its every day will be much batter
good value for money n.a.
Hotel Taxi was too expensive. I asked driver how much for the trip and was told several times, "How much do you want to pay?" This puts the quest in an awkward position and typically results in over paying the fare. Very unprofessional and the hotel should STOP this practice. Otherwise great hotel.
Nice large executive room Hotel lobby was under refurbishment, without information to guests. Workers were running with mask protection while front desk employees and guests needed to withold the paint smells. In Executive Lounge no availability of drinks etc. only at check-out found out that they are available on request during Ramadan. You feel everywhere that hotel management is very greedy.