The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
We thoroughy enjoyed the beautiful surroundings, peace and serenity and proximity to the beach. All staff so helpful and food very good quality.
Lovely hotel in a perfect location. View fro 'sea view' rooms, superb.
The hotel was great! Very good food, and a great location. Low prices for drinks and food at the restaurant. The bed, 2 twin beds put next to eachother to get a double bed, and on weels. I was weaking up in the mornings half a meter away from my girlfriend
We liked the position and staff were all very pleasant and service in the resturant excellent. Television service very poor very surprised not having digital.Water in spa very cold.
We had everything at our feet. Quite noisy in the main restaurant (staff picking up dishes and cuttlery putting them into trays noisily), but good quality of food.
Fantastic sea view, just 50 m from public sandy beach. Very good hotel facilities - indoor / outdoor pools, bars, sport center, playground for kids, evening animations, very good breakfast buffet Weather was not so good during our stay in early October, it was raining for two days.
Good location right by the beach. Good breakfast. Sauna and other services included in price (for example, you can get beachtowels each day). Smelly room (the smell came from the couch next to the bed). We were on the basement floor and had no seaview. In front of us was a hedge. We asked if it was possible to get a room with seaview because we were just married, but it wasn't possible. The receptionist promised us that we would get a wedding surprise waiting in the room.. We never saw any surprise ! At the check-out we told this and the receptionist said : "how? You did not get the champagne?" Very strange ! The beds are not comfortable. Had a back ache.
The buffet dinner and breakfast were fantastic. Excellent quality. The heating was very poor and the room was very cold all night, in spite of keeping the noisy airconditioning/heating system on.
location (very close to the sea), professional staff with always smiling face, prices in the hotel are normal compared to the outside, good food... they do not have animation and children activities for the families
value for money food was dreadfull
value for money-not too expensive and breakfast included. no tea making facilities in rooms. rooms very small.
the bed and breakfast was ok the bath rooms small but the room it self was really good,you had a tv and the view was lovely,5 mins from sea front. the evening meals were very bad everyone was comlaining and going out for meals it was that bad.
Close to local amenities and the beach No
The staff were personable My shower did not work properly, the room smelled of sweat and smoke, the food was horrendous (breakfast) and the whole hotel was shabby.
The staff at the hotel are fantastic and very helpful. The food is also very good. If your looking to work on your computer then don't stay here as there is no wireless. It can also be quite noisy as the sound travels all the way through this hotel.
It is very cheap,but should be. The front desk staff charged me on arrival and tried to charge me again on departure.I was only there for 2 nights Mon-Wed and as they dont service the rooms everyday my room was not done at all..The food was ok but no more than that.There are many more far better Hotels in the area,use them dont stay here.
The site, the view, nice staff. Service, cleanliness
Excellent sea view from balcony The room was never cleaned for the full 10 days we were there. We had to ask for clean towels. We booked using a credit card and checked the website to see that it was accepted yet were told we had to pay by cash when we got there.
Perfect location nearby beautiful beach and walking promenade. Easy access by car and no problem with parking place. Exceptional view through window from the room and small terrace to the sea. I would suggest better breakfast, more fresh fruits and vegetables (almost were not served).
Spectaculair seaview. Nice furnished bedroom. They were very nice to our child, bought special yoghurt for his breakfast etc. We expected a bit more from the description of the hotel on the website. Maybe after they really finished the renovation. Now there were too many problems to make it in some moments uncomfortable (toilet didn't flush, no hot water for two days, flooding in the bedroom, electric wires hanging around).
Proximity to beach , bars and restaurants. View from the bar. Air conditioning Some baics missing from room - no rubbish bin, coat hangers or soap. Very cheap towels. German owner could not speak any English. Variable quality of very German breakfast.
The location and room was ideal. The view from the room was amazing and because we had limited information about the hotel before going, we were pleasantly suprised. None of the staff there spoke English, but was not really a problem as we got by.
View from the balcony. hotel furniture looked like it came from a car-boot sale. Missing handles. Badly fitted. The TV needed a remote control to operate it - but there wasn't one. Shower head missing in first room, toilet filthy and balcony door lock broken. Shower hose split in second room. Very over-priced for what you get.
Good location (100 m to the see, just on the shopping street) Air-conditioning is working not every time, but only in certain hours! We arrived in the evening and it was too hot in the room. The air-conditionig started working only after midnight: impossible for 3-stars hotel! View from the hotel was on the front building and very limited view to the see, no hair-dryer in the room, poor selection during breakfast, definitely too EXPENSIVE for its services!
the hotel swimming pool was fine, the lady on reception in the evening was polite. the room was too small and no view, the view we had was a roof! from the pictures on the website we were expecting better.
Very good location, breakfast ok, restaurant good value, very good bar with music every night. Very friendly, helpful staff. Good value for money.
Da piscina A comida era direccionada só para os 'bifes'!a educação dos ingleses é deplorável!alguem do aparthotel devia olhar pelo bem estar dos clientes que não são 'bifes',pois tb pagaram a sua estadia e têm direito a usufruir daquilo q é vendido na brochura do hotel.SERÁ Q só os 'bifes' é q são gente,recuso totalmente isso!
good customer service good location on the beach I booked a twin room and was given on arrival a very small single room on a floor below the lift engine room so very noisy. I complained and given a nice double on single use the following day. Being mainly booked by Germans the food was exclusively according to German tastes (too much fried food and according to German expectations) therefore not much choice, especially at breakfast. I would reccomend the hotel mainly to Germans as everyone else would feel a bit out of place.
location, parking convenient, We were on half board, The food at dinner was mediocre especially the main course, poor quality and lukewarm.
the apartment was good the food was very poor
the hotel was clean the hotel was too full German people, so meals (brekfast, dinner...) was too customized for german people. It seemed to be in Berlin, even the tv channels was almost all in german.
the pool area was very nice, parking was good. The dessertbuffet was good. The food was absolutely boring! Most meat was overcooked, the milk at the breakfast buffet was very warm, and the diningroom looked like something from a russian military facility. The two single beds was sliding apart, a double bed would be so much better. And a 14 inch tv is way to small for a otherwise nice room.
The hotel was a wonderful place to stay there was something for all of us to do.the only conplaint that I would have was there spa service which where not open on the times they said.
Nice and spacious with the benefit of a separate bedroom. Good breakfast selection. Sometimes a poor evening meal selection.
The hotel was clean and well presented and relatively quiet, the staff were helpful and professional at all times and the service was good. The buffet/breakfast was very good.