The hotel has pleasant grounds, appears to have a good range of facilites, and the breakfast buffet is reasonable. The standard rooms are of low quality with plastic chairs, table, and furniture and have a general air of shabbiness. They are certainly not up the standard expected of a 4-star hotel and the high price charged. The desk staff are generally unconcerned and unhelpful.
The location on the lake was breathtaking and the superior room was spacious. I was shocked that I was unable to get anything to eat at 4pm due to all cafe bar restaurants closing between 2 and 3.30pm.
Excellent services and facilities. The best hotel in Riva Del Garda. a few (but pleasent) minutes walk to the town center, internet is not free.
View of the lake, parking was good. Too far to walk to the main town area. this hotel is surrounded by pizza bars for mountain bikers with little choice for anything else.
The staff were very friendly and helpful the room had good views, the sound proofing was also very good, well built hotel
Beautiful & clean, pretty good breakfast - almost no complaints! Rooms aren´t very soundproof.. Also, would be nice if the hotel staff could somehow limit the use of the internet from kids who sit and play (loud) games for hours (and their parents don´t mind). I would have needed the internet but couldn´t communicate with German kids.
The hotel interior is clean, sleek and modern with a minimalist feel to the decor. Staff were helpful and cheerful without being over bearing. Only ate breakfast but it was of a high quality, however, if you must have your chocolate or coffee HOT then you will be disappointed. The room was clean and comfortable with a shower. The balcony area was large and had a side view over the marina towards the lake. Parking is limited but if you get a space then it's not a problem. There is underground parking but again spaces are few. Hot drinks at breakfast could be hotter!
Staff were superb, extremely helpful. Room and all facilities very clean and well maintained. The sun terrace was lovely and quiet. The bar was very good value. The rooms are pretty small. The first one we were given was absolutely tiny with what was effectively a shared balcony (one large balcony which had been divided into three with thigh-height metal railings, so there was no privacy at all). My main problem is that the walls are paper thin. Short of actually joining them in bed I couldn't have been any closer to the people in the next room and their nocturnal activities. On one day we actually heard two cans of coke being opened in the next room.
Hotel was very modern and very very clean,would use again
very pleasent, helpful staff, relaxed enviorment.
The free bike use was very useful, and the location is ideal for watersports, and is within walking distance of Riva town. Lots of good restaurants nearby. Modern design was nice, and good internet access and helpful staff with good local information. The sauna and steam room were nice too. Nice balacony with lovely views. The colour of the rooms were very dull (battleship grey!), and the wooden floors in the rooms were very noisy.
Modern decoration, breakfast ok, clean, close to the beach small room, distance from the centre, location by the busy main road, table reservations at the breakfast in the best tables
Good location close to beach and good pool.
Really friendly staff! Excellent hotel, unbelievable that it is only a 3*! Night porter all night. Very clean hotel. Nice breakfast - liked the variety of coffees :o)
Swimming pool very pleasant, breakfast on the terrace very nice. You can use the bikes of the hotel go to the town. Too close to the road, ask for a room on mountain side
Good clean hotel with a spacious room. Breakfast was plentiful and staff were friendly (though level of languages other than Italian was low). Location was a good 25min walk from Garda lake and footpaths were not great.
nice and clean room; breakfast included; nice people; parking included no wifi connection
The room is simple, clean and actually includes the facilities required for lodging. The shower is very narrow.
we liked the welness center. It was real relax
the hotel was nice, the room was clean and home. the breakfast was very nice.
The room was very comfortable, nice view, easy for travling non
balcony with nice view the service was not very good
stayed for 2 nights with my girlfriend, hotel was better than we expected, super clean, very nice wellness area and friendly staff. breakfast was good and we enjoyed a bike trip to a nearby castle arco. we were satisfied and we will surely be back to hotel rudy in 2011 the hotel is on a bit more busy road so we got waken up early in the morning one day. in the end it was a good thing though .)
The receptionists had great english and were extremely friendly and helpful. They organised buses, dinners, taxis etc for me. The breakfast was great. The only thing they might need to improve is advertising the price of the evening meal served & also pricing on the mini-bar in the rooms.
An evening buffet dinner was served from 7 to 9 pm. The food was very good. The hotel was situated on a busy road roughly 8 minutes from the town centre and the lake. The hotel "theme" and design did little to enhance the hotel and would be more appropriate in an urban enviroment like New York rather than near spectactular italian scenery. Although the towels were changed daily, the bed sheets were not changed until we requested they be changed on day four of our six day stay. Our superior bedroom was situated to the rear of the hotel overlooking the swimming pool, the car park and a very big factory nearby, also a view of the surrounding mountains. The price we paid for our six night stay was expenisve and we were disappointed with the location of the hotel.
The hotel was very good with excellent facilities, quite expensive but worth it. The hotel staff were very polite and attentive, everything you would expect from a top hotel. There was no hot chocolate for my daughter's breakfast!
The quality of the hotel, the suite was very comfortable, pool was excellent, just right for families. Very quiet interms of noise, lots of things to do. 10min walk into town.
Had a very pleasant stay at The Feeling Hotel Luise. All the staff were really helpful and very efficient. The food was outstanding. The location is perfect, short stroll to town centre and to the lake. Would definitely return to this hotel if ever in the area.
Clean and comfortable. Location is good as it is close (within walking distance) to the town centre and to my conference place. View is wonderful.
service was excellent staff very very nice The purpose of the holiday wa to relax after my partners illness. The air conditioning had been turned off, this affected my partners health so we had to cut our holiday short as the air conditioning could not be switched back on. Pity as a nice hotel but a very expensive none relaxing holiday for us.
It was all good, I would stay there again and I will recommend this hotel to friends and family
The whole experience
Keep in mind that 4 stars in Italy would never be 4 stars in Germany, Austria or Switzerland...
Good clean building with high quality finishes. The air conditioning was broken resulting in the rooms being far too hot to sleep and the management stated that there was nothing that could be done. No offer of compensation was mentioned but we were advised to open window !! This affected all 3 nights sleep. Also I believe the hotel definately needs a restaurant. Spa attendant seemed abrupt when questioned about bookings,
Breakfast is good. It is a four star hotel with a bed that's 1.60*1,85m very small. Value for money is poor.
Great location - near lake and old town. Pristine room and hotel generally. Great staff. We were lucky enough to get upgraded to one of the wellman suites - amazing room with jacuzzi, steam room and the best lakeside views. Just fantastic! no
Location view and staff and brekfast where all excellent On the website it had said there was an indoor swimming pool but there wasn't
Riva is a stunning town with great restaurants/bars and fantastic scenery. The experience of having breakfast with the beautiful garden and pool in front of you and the mountains in the background - stunning.
Very nice overall premises, very nice pool area and breakfast space. Appreciated the garage in the hotel for parking. The room itself was in need of renovation. Bathroom faucet was leaky, some of the fixtures were broken in both the room itself and in the bathroom. TV reception was poor (many TV channels were noisy).The 2nd floor wireless base station was inoperative so I could not really use the Internet in the room at all. Staff acknowledged problems when I complained, but no fixes were done for any of the problems during my visit. Excellent hotel otherwise if the room would be renovated. Other rooms in the hotel seemed to be updated, so we just got the worst one.
The best location I have been in in my honey moon I stayed in the weakness spa which was great The shower is next to the entrance
This is a great little Italian hotel slap in the middle of Riva del Garda. It is traditional and stylish. We stayed for one nignt in August while attending the music festival and we had a very pretty balcony room with a view of the piazza and the tower. The hotel has good basic facilities and is completely charming. We ate breakfast which was exactly as expected in Italy with a good simple buffet. The restaurant was busy in the evening with plenty of Italians but we did not eat there. We would have but we were on a brief stay. Riva is a stunning place and our stay at the Portici will be one highlight of a lovely summer.
The clean room and the window and balcony facing the piazza The beds were to hard
Good location, very close to the waterfront, doorman let us in after 1am with a smile. Long walk with luggage as it is in a pedestrian area, room very hot. Breakfast fruit juice was a mix, not real juice.
location was fantastic, service very good
The hotel position on the lakeside
Everything equaled or exceeded of the quality and standards excepted. Coffee/Tea/Kettle in the room woould have been nice
We are regular visitors to this hotel and really enjoy it. Its location is perfect overlooking the harbour and among bars, shops and restarants. The restaurant provides a wonderful panoramic view over the lake and harbour.It may not be the best in town but it is really good value and I have to say, location, location, location. Plenty going on in the town day and night to keep everyone happy. Mountains are easy to walk to out the back door and the lake out the front. Lovely roof terrace for a sunbathe or a splash in the small resistance jet pool. We will be going back again in 2011. Well done to the staff and Best Western No
Very nice hotel. Perferctly situated close to "everything" in "old" Riva. Staff in Breakfast Room rude and unfriendly for no reason (not busy at all)
It was too cold in the room
friendly helpful staff; free and easy availability of bikes; good location perhaps improve variety of breakfast; pool not really useable;
The seaview was great! The staff was very helpful and nice.
Location, location, location ! Poor
The hotel was cenrally located, lovely breakfast and a very nice room.
Hotel was well placed for eating and shopping in riva del garda. Large room with balcony. Toe nail in bed when we arrived.
Spa center was very good, location of the hotel was excellent. Small TV without international channels, no cable TV
Nice and pleasant location, you find lots of shops and restaurants nearby, the hotel is situated by the lake beach, along a footpath that skirts the Garda Lake and leads you to the center of Riva del Garda. The bedrooms are excellent, good breakfast, friendly and efficient personnel. The hotel also offers an elegant Spa center. I honestly enjoyed my staying and would recommend you this hotel. The hotel is a bit far from the center.
Good location on lake front. Nice room. New and clean. Great dinner. Nice spa. Jacuzzi water is cold. Fresh fruit would have been appreciated rather than the canned fruit.
Quiet, close to Lake of Garda ( 50m) too many campings around the Hotel, no mini bar, no information inside room
Directly placed at the lake, very good parking possibility ( really a problem in Riva ), personal very friendly and ready to help. Breakfast was very simple without any changes...not suitable for a 4* hotel. Our room was quite dirty ( bathroom ) and on the roof was some mould falling down. They offered balcony with side view lake...from our room was only the possibility to have a view at the camping place along the hotel.
Gostei de tudo la.. Um ambiente agradavel com quartos amplos e limpos, vista para a linda Piscina do hotel. Eles possuem sala de fitness, sala de descanso zen, sauna seca e molhada, adega de vinhos e tudo incluso na diaria, sem falar do cafe da manha que é maravilhoso, com uma ampla variedade de paes, frios e iogurtes com sucos naturais etc,,,
location is good, only 5 min walking to the lake. i think 3 stars is enough for this hotel, the breakfast was poor. the bathroom was very small
Hotel was clean and the hotel staff was helpful. We had nice views to Lake Garda from our 4th floor room. Room was quite spacious and had air conditioning. Also WiFi was included in the price as well as the breakfast. The pool was ok as well. There was also parking place included in the price and it was private and monitored with CCTV. It was more or less for older people (over 60 years old) so we did not fit in that well, as we were only 30. Hotel is used for big travel agency group travelers and in the morning it was bit hard to find the proper table in the breakfast room.
Staff very helpful & friendly. Nice location close to lake. 10am Check out too early especially trying to organise young children for departure.
(1) Cleaner has opened room even I have a notice not to enter provided on the door. (2) I had to change my departure day (one day before) I was asked to change it on the booking.com website first.
Room was on the small side, but all other facilities and breakfast was very good.
the location and view to the lake
nice and extensive breakfast
During our stay we loved that the hotel was in a quiet street with a very nice view to the mountain. It is very close to the beach and to the promenade where you can have a nice walk (20 min.) to the center of the town. We didn't like, that there was only a few apples and plums as fresh fruit at the breakfast. Every other fruits have been canned. But the breakfast buffet at all was well sorted.
Best part about the hotel was the incredible view we had of the Dolomites and the lake. We were in room 421 and were pleasantly surprised by this lovely site. We also made great use of the free bikes. We rode everyday to the beach, restaurants, and other places. Even with our 1.5 year old daughter, this was possible because of the baby seat they provided. We also were very happy with the breakfast - a lot of selection. Also, the people at the front desk were very kind and helpful. The air conditioning worked, but was not very cold, so in the hot Italian air, we were not always comfortable (but better than most from what we hear).
Good breakfast selection, nice pool, useful internet facility, great coin op laundry in basement, convenient location for the lake and riva del garda. Our room was always cleaned well. awful orange juice at breakfast(everything else was fantastic though)
I liked the fact that everything simply worked as it should,from helpful staff,check-in,check-out,to easy access to the garage. Breakfast was ok. I would recommend this hotel to my friends. I would expect a free wifi in the whole hotel for free,we are in 21st century after all.
Staff were very helpful, breakfast was lovely and the free bikes were excellent.
Helpful staff. Nice pool. Generous breakfast.
Facilities in room, location
staff room spotless. pool was not heated,could do with bigger play area for under 7yrs.sand instead of play a slide climbin frame playhouse
helpfulness and frindlyness of staff