Prós: The staff were exceptional, both at the front desk when they had resolve the issue that booking.com had not passed on my reservation to Hampton Inns. The staff that look after the complimentary breakfast were really pleasant, friendly and exceedingly helpful, even when not asked.
Contras: The hotel needs outside plug ins for the very cold nights in the winter when cars need to be plug in, so they will start in the morning
Prós: The Hampton was very clean and the staff was extremely friendly and helpful. Everything was very nice about it. The breakfasts were excellent. We have been there before and we will be back
Prós: Rooms where lovely. Staff and facilities where exceptional
Contras: Swimming pool smelt rotten ! Very unsafe pool tiles husband bashed his knee off the bottom and became badly infected!!!! Breakfast variety was just ok didn't really cater for small kids and had one of the breakfast staff keep coming around trying to take plates etc two mins after everyone had just sat down , felt very uncomfortable:/
Prós: I enjoyed the room - It was very nice, The bed very comfortable, the Linens smelled like Linen! Clean ! Nice Breakfast, Popular, so get there early to get a seat! Staff very accommodating, efficient, the Fella that greeted me on arrival, Raymond I believe, was very Kind , friendly! Helpful, Also- Local Artist paintings throughout Hotel- Beautiful paintings.
Very luxurious hotel - I loved it- King Suite would be the Standard Room Comparison. No Compare! Top of line! Great Value
Prós: I truly enjoyed my stay in Red Deer!!! From the moment I walked in the door until I left 3 nights later!! The front desk was FRIENDLY, helpful, and did everything they could to make my stay comfortable. Thank you and I will be back!!
Contras: Cleaners were constantly in and out the side door to go have smoke breaks syarting at 8 or 8:30 am. Which was unfortunate as this was really the only noise that woke us both mornings. The place was standard basic hotel room.
Prós: Breakfast, bed's, convenient, comfortable and the gym.
Contras: That the breakfast did not have hot items.
Prós: Good location. Nice room with two soft chairs plus a desk chair for use. Hot breakfast!
Contras: We were not told that there would be a $100.00 deposit and so were surprised at additional charge when noted via banking alert. And that it would take several days for the charge to be taken off.
Prós: The staff was accommodating and very pleasant. The room itself was clean and it was great having a fridge and microwave in the room.
Contras: Carpet filthy and the room smelled disgusting. If it was replaced the room would look/smell better. Air conditioning unit was extremely loud and air flow was blocked by the curtains. To get the room cool, they had to be open - not good for sleeping.
Prós: Clean and friendly staff.
Contras: Pillows for a King size bed were small like for a couch. We were not used to king bed so kept getting lost in it.
The staff tried to charge us for a change from a king bed to two queen beds with out informing us that there would be a charge when the requested change was made.
Prós: The free hot breakfast.
Contras: The room was noisy: you could hear people walking around in the room above.
Prós: Room was nice, woman in the club room was nice and her breakfast was very good
Contras: The music at the bar was booming all night.
Dusty on the microwave, and a touch of mold in the shower
Prós: No complaints about staff or service at the hotel, it was very nice!
Contras: Hotel was very nice but very unforgiving if you make an error on a booking. We are already customers for a future date but they would not step out of "policy". I would have felt much better about this chain knowing we could work together and I would remain a long time customer. (It was my error on a cancellation for booking a wrong date.)Thank goodness I booked through an online agency, they gave a complimentary gift certificate since the Sheraton was unforgiving. I would never book directly through a hotel now knowing this.
Prós: Of course, you get what you pay for! If you're looking for some cheap beds definetley recommend this hotel. Beds were comfy, rooms were clean and on the modern side, not grungy at all which is what I expected for the price. Breakfast is just some juice boxes, coffee, granola bars and muffins but it's there and ready to eat in the morning. There was a blonde lady on in the evening and she was so helpful and delightful. The other staff seemed nice too. Overall a really good experience, and I work at the top hotel in my town so I had some expectations :)
Prós: amazing value, bed great, staff wonderful, coffee wonderful in the morning, quiet
Contras: cant think of a thing
Prós: Preço incrível, ótima cama, equipe maravilhosa, café maravilhoso, silencioso
Prós: The staff were extremely helpful and friendly, a down home feel. They have a free bar b que set up for yoursupper convenience, pool was great as was the hot tub, conveniently located. They have a 24 hour coffee set up in the lobby which was extremely convenient. Recommended stay for anyone.
Contras: The breakfast was good, just in high times in morning demand a little slow coming, but no biggie, just a point not a criticism
Prós: I come to Red Deer 3 times a year for business meetings. We usually stay elsewhere because this hotel is usually booked. However, at this trip there was a room available and I booked it. This hotel has a breakfast area that is very welcoming after a long drive and some of us can gather and have a short relaxing visit before we need to meet for our business meeting. The rooms were large and very well set up for me to sit and read or just relax and watch television. Beds were very comfortable and the staff were helpful. Only one thing marred my visit.
Contras: I love to swim. One of the reasons I booked this hotel was that I was looking forward to swimming a few laps in the morning. Whenever I stay anywhere with a pool I swim for an hour every morning. Unfortunately, this pool does not open till 9. Travelling for business, this does not give me any time since my meetings start at 8:30. At night the pool is usually full of children.....which is the way it should be. (; Could the management see fit to allow swimming from 6 am to 9 am as adult swim only? Thank you.
Prós: The staff was fantastic - friendly, helpful, pleasant. The room was very nice and comfortable, and the atrium/pool area was relaxing.
Contras: The hotel is a bit of a maze to get around in.
Prós: Service in Botanica was always very good..House keeping staff fetched extra glasses when asked, as we had some company
Contras: No hairdryer, didn't need an iron.Thin towels and only one facecloth for two of us.
Prós: the location was great, walking distance to the rink
Contras: the bed was not very comfortable to sleep in
Prós: The staff were friendly and very helpful
Prós: The staff were friendly
Prós: staff were professional and the hotel and rooms were clean and comfortable
Prós: Time to relax with family, reasonable food, curtious staff, helpful and friendly. Beds were comfortable.
Contras: Staff were saying good-morning to each other upon their arrival near 7:00 a.m. It was a little too early to hear noise after being at a wedding the night before. They probably did not realize they were disturbing people but you could hear it in the room and it wasnt just one or two but several and continued for several minutes.
Prós: Staff was pleasant and helpful.
Prós: It was convenient. Parking was adequate. The staff was polite.
Contras: The room furnishing were very worn and should have been replaced long ago. The restaurant food was not very good.
Prós: It was very quiet and comfortable.
Contras: The swimming pool was not heated so we were not able use it.
Prós: The location wasn't as bad and the hotel clerk was nice
Contras: The room was gross, you can hear people thru the walls and no pool or hot tub at all
Contras: Carpet was dirty and Styrofoam cups not the best. Beds were good though. Not quite enough blanket.
Prós: Price was good and included breakfast.
Contras: Seems a bit shady, by bus station. Not a typical Super 8. No pool.
Prós: Location is great, and the staff are very personable. The rooms are well-designed.
Prós: Central location, clean rooms. Free breakfast.
Contras: Night staff a bit dour. Wifi strength very low, almost not worth using.
Prós: Location, breakfast included, clean
Prós: location was good
Prós: Location, ease of finding it, close to facilities in the city. Appreciate breakfast being included in the price of the stay, good way to start the day.
Contras: Hotel was good, if in Canadian dollars, I would have been much happier, not their fault.
Prós: The staff was quite welcoming and informative. The room was clean and presentable. Good room for the price we paid and great location in Red Deer.
Contras: The blankets on the bed were paper thin which was awful. Being that it was winter, we had to crank the heat up just to get comfortable enough to sleep. The pillows were also not the best quality so overall it made for a rather uncomfortable sleep.
Prós: The Room Size
Contras: that I did not need to stay for the 3rd nite and could not get refunded the cost. at the hotel.
Prós: The rate was good for my wallet, the check in was good. Beds were comfortable and clean (at least they seemed clean). Rooms were fairly sound proof and we didn't hear neighbours at all. Good location and near shopping and Gasoline Alley. The fridge and microwave was very handy. If you had a family and needed to watch your budget, this hotel is sufficient.... not the RITZ but will do.
Contras: Toilet leaked and housekeeping did not notify head desk. Room was not vacuumed when we first came into room. The 2 queen bed room was crowded and there is no real room for suitcases. Towels could be a lot larger. Hand towels are not great for bath use.
Contras: If I had known that the hotel across the street had a whole gym I would have headed there.
Prós: Friendly staff
Contras: Could be a cleaner
Prós: the staff were very helpful in the front office and in the morning breakfast area [ they were so good ]
Contras: the room was old smelling and the couch had a old smell when you sat on it .
Prós: Pets allowed
Prós: The room is dark and quite.
Contras: The LED clock was too bright, have to put a towel on it to block the light.
Clean and friendly staff and good good breakfast
Prós: Close to where we were going
Staff were very friendly and accommodating, hotel was extremely easy to find. We didn't hear any traffic noise while we slept, despite having a highway facing window. I cannot say it enough, the hotel was so very clean and we were extremely pleased to stay in it. The bed was extremely comfortable. Each room has its own router so we never had any troubles connecting to the wifi. Our room had a Keurig in it with a couple teas and coffees; nice touch! Everything was just very pleasant and enjoyable and we will stay at the Ramada any time we need to sleep in Red Deer! We are also much more inclined to try out Ramadas in other towns now as well. We had driven 1000 kms when we arrived and driving another 1000 when we left so we really appreciate the comfortable, stress free and clean place to sleep! It made our trip that much more doable! Thanks Ramada
Prós: Extremely clean and well maintained. Bathrooms were impeccable. Went out to have a smoke when we got back to our hotel late and the front desk guy came out to ensure we were occupants of hotel; made us feel very secure as we knew they were keeping eyes on
Contras: Nothing drastic; the continental breakfast was semi limited but better than most! No other complaints to be spoken of and the breakfast isn't even a complaint, just an observation!
Prós: decent hot breakfast
Contras: Tub a bit worn but good hot water
Prós: Surprising hot continental breakfast. Awesome waffles.
Contras: Poor internet speed. Skype or face time calls were very poor quality as a result.
Great beds, great breakfast, grandson loved waterslide.
Prós: Loved the bed. want to buyone...the manager was friendly and helpful and so was the staff....especially Brenda in the breakfast room.
Prós: Dog friendly, good breakfast, large bathroom
Contras: A little out of the way
Prós: They went above and beyond in a few areas. Plates and bowls in the room. Large comfy room. I forgot my toothbrush and they gave me a complementary one.
Contras: There were bugs in the light fixture. Breakfast room was overcrowded Saturday morning. Treadmill was extremely squeaky.
Prós: I cancelled my room booking upon check in due to the fact the pool was out of service and this is one of the reasons I booked this location. To make matters worse hotels in the surrounding area were booked solid for hockey team.
Contras: Should have been noted pool was out of service. Guest clerk was great and assisted where she could. VERY DISAPPOINTED!!
Contras: The pool was closed and our kids were very disappointed!!!
Prós: Free breakfast was excellent, Staff was very nice!
Contras: Not that i experienced
Prós: Very big nice clean room well appointed.
Prós: Spacious room.
Contras: The breakfast was limited due to it being Christmas. Understandable but still a bit disappointing.
Prós: good pool- and hot tub, close to shopping great free breakfast
Prós: Staff are very friendly and helpful! Everything is welcoming!
Contras: Bottom of the pool had some sharp spots where some of the children were getting cuts on their feet as well as the chairs in the pool area might get checked as I witnessed a Father with baby sit down and chair broke! Luckily not hurt.
Prós: Nice breakfast, helpful and friendly staff. Pool was open early and closed late. Late check out (noon). Keurig, mini fridge and microwave with disposable dishes in room.
Prós: Room was spacious, clean and bright
Prós: The pool was awesome and the staff were all friendly and helpful!
Contras: Sunday morning breakfast had everyone waiting at 9am and no seats. We waited and were ok but heard others complaining.
Contras: I was traveling with my 2 girls(5 and 8) and my husband. We asked for a room with 2 beds, got a room with 1 bed and a pull out couch (not bad) HOWEVER there was no pillows, sheets or blankets in the room. I went to the front desk and asked for some, she gave me 1 sheet and 1 pillow for 2 girls. Disappointed I used things out of our luggage for pillows, and pulled the top blanket off for the girls.