A localização era fantástica. A área da piscina e o terraço. A arquitetura e a história do edifício. A equipe era maravilhosa. Lotado, caro, sem wifi e quarto médio.
Localizacao e vista dos quartos Elevador sempre lotado. Tivemos que descer pela escada de servico do hotel
A equipe é muito prestativa e a localização é fantástica. Pudemos caminhar para todos os lugares onde queríamos ir na cidade, e o quarto era muito agradável, com uma boa vista. Hoje em dia, você pensaria que o Wi-Fi estaria incluído. Após o primeiro dia, fui ao Starbucks (acessível pelo interior do edifício) para conseguir ler o meu e-mail e o jornal eletrônico.
Toda a equipe foi muito hospitaleira e um prazer de lidar com eles.
Localização Lobby Quarto com vista Quartos na necessidade de atualização/renovação Não cofre no quarto
A localização é fantástica e a equipe foi ótimo. O quarto era muito limpo. Não incluem pequeno-almoço ou estacionamento (us$ 25 por noite). Apenas alguns mercados funcionou.
Mesmo no coração de tudo A equipe foi excelente
Hotel era perfeito, sua localizacao, seu conforto, servico, restaurante... -
Localização Quarto muito apertado
A localização era ótima e a equipe era muito prestativa.
O hotel fica próximo ao centro e de fácil acesso de restaurantes e lojas. A equipe é amistosa e atenciosa. . .
Tem um ótimo custo-benefício e a localização é realmente imbatível. Você pode caminhar a todas as partes da cidade antiga de Quebec e também fica muito perto do centro da cidade. O hotel é limpo, tranquilo e bem conservado.
Localização central a locais na cidade velha
a localização era excelente , mas as obras no edificio não eram muito apreciadas
Localizacao, atendimento, internet gratis, cofre no quarto.
Tudo é maravilhoso. O atendimento de todos os profissionais, sempre gentis, atenciosos e competentes, o quarto era maravilhoso. A comida do hotel também é muito boa. Hotel impecável. Localização perfeita. Tudo foi perfeito.
Gostei da simpatia dos atendentes, e da localização do hotel
Achei a localização excelente para conhecer todo Quebec, só nao gostei do café da manha, nao é buffet self service, você tem que escolher apenas dois itens e eles te trazem e acabou!"!"!!
Quarto muito espaçoso, exceletente localização, bom café da manhã, funcionários do hotel muito gentis e prestativos.
O hotel é extremamente moderno, com wi-fi grátis. Tem localização ótima e próximo às atrações na parte baixa de Old Quebec. Ficamos impressionados com as instalações do quarto e do lobby. Tem máquina de café espresso no lobby que os hóspedes podem uilizar à vontade, inclusive com boas opções de chá. O café da manhã poderia ter mais opções de pães.
O hotel tem qualidades bem equilibradas, que vão da localização à atenção dos seus funcionários. Quarto grande e confortável, bom café da manhã, boa localização.
O apartamento é muito bem decorado e charmoso e a localização perfeita. Destaque para a recepcionista Anne Maria, muito delicadad e atenciosa.
O hotel é muito bem decorado e de excelente localização. O café da manhã poderia ser um pouco melhor.
Bom atendimento, acomodações muito confortáveis. Ótimo serviço. Esqueceram de repor sabonetes, shampoo e condicionadores, mas nada demais.
localizaçao, design, conforto e simpatia do pessoal. Excelente que wifi é oferecido no hotel
Friendly staff, excellent location. Best breakfast in town
Location, location, location. Right next to the Chateau Frontenac in the heart of Old Quebec. Price was very reasonable and bed comfortable. Very friendly and helpful staff. Stairs to check in and reach our room. Our room was out of the way so noise was not an issue. Stairs getting to the lobby needed attention when we arrived and it was the same when we left. Busy season and probably didn't get a chance to get to it.
The location was amazing, we were right in front of Shateau Frontnac, the room was nice, and the staff was very helpful!
The location. It was right in the heart of the action and beautiful views of the Chateau Frontenac and St Lawrence river. The room was loud, I was in room 15 and their was some sort of construction early in the morning, starting around 6am. Walls were thin and because it was an old hotel, everytime someone ran up the stairs, it felt like they were opening door.
Great location, excellent adjacent restaurant, helpful staff. Only drawbacks, two flight walk-up. Our room bright and cheerful, recently remodeled bath, however bed was quite soft and sagging and in need of replacement. Overall a great place to stay. We didn't mind the stair climb, if you're going to tour Quebec City, you will be climbing a lot of stairs. Only issues as previously stated was the bed.
Location was fantastic. There is no parking but there is a parking garage nearby at city hall. The room was very small but it was enough for one person. The room needed a vacuum but it wasn't anything terrible. The walls are real thin and you're able to hear anything that is happening outside.
A great little hotel in a great location. no elevator
Beautiful decor, great location and a romantic atmosphere. Wifi needs to be available in room. Also, glasses are needed for water.
Extremely helpful staff, I twice stayed here in one week, fourth floor of the hotel hard by the church square. The rooms are spacious and darkly handsome with just the night accents of decor. Love the rich wood floors and doors, roomy bathrooms and just everything. I travel a lot and honestly cannot demerit the hotel for anything. From directions to restaurant recommendations to central location in old Montreal to handout umbrellas on a rainy Wednesday, Place d'Armes came through.
Very helpful staff. Great location. Clean. Quiet. Great breakfast which is included in the price. Overall excellent value at $160 per night. Very hard to find the hotel. Room was very small with a shower made entirely of glass in the bedroom itself. Room was very small.
The staff are exceptional and very personable. The owner can be very proud. We recommend the restaurant for superb cuisine and presentation.
We appreciated the help we received from all the staff. They even helped us take decisions on what to do during the day. This is very peculiar. There is a strong food smell on the stairs, that reaches the entrance of the room. This is only down side of the hotel.
I loved the location just next to the Frontenac and Artist's Lane. There was no elevator and the noise from outside could be loud at times.
Everything was quite good. We will recommend the hotel to others and return.
One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!! HAVING TO CHECK OUT
One issue I had was when I was given my credit card receipt it was not itemised, so I had no idea if the valet charge was included. I therefore paid the valet guy separate for the valet parking. Then, when I later went over the credit card bill it appears that I had been charged for the valet on the credit card bill. An itemised receipt would have made me aware of this. Other than that I have no complaints, but I think this is something that is easily rectified.
The central location did not require getting a taxi or walking too far. The bed was comfortable. Too many stairs
Excellent staff! Very nice, cozy room. Very comfortable bed with lots of pillows. Nice old building with lots of character. Wireless internet was very helpful. Very nice setting on a 'pedestrian only' street. Great location. Parking was close by. Pleasant restaurant (with nice staff) downstairs. I wish I had stayed here (and in Old Quebec) for more than two nights!
The staff was very friendly, the breakfast was great (very European), and the location can't be beat -- within walking distance to all major attractions. The third floor balcony looking over the St. Lawrence River was fantastic. The rooms were small and the shared bathrooms were small, but you can't beat the price for a hotel inside the city.