hotéis em Puerto Natales

Prós: Pancho, café da manhã, decoração, tranquilidade, camas e tudo para ser honesto.

Prós: Hostel super arrumado. Cama confortável, quarto com bom aquecimento, chuveiro quente. O Pancho faz de tudo para que você se sinta a vontade. Como o traslado para o W sai bem cedo, ele deixa o café da manhã no jeito para se preparar a qualquer hora. Café bem servido, com pães, iogurte, cereais, leite, café, frios, etc. Para quem prefere cozinhar, possui bastante utensílios, tudo novo e arrumado. Hostel com cara de casa! Próximo à rodoviária, supermercado e área dos restaurantes.

Contras: nada

Prós: Acomodação espetacular. Muito linda, limpa, confortável, bem localizada e com café da manhã bom.

Prós: One of the most fantastic hostels I have stayed in. I stayed in a private room and it was clean and well appointed. The breakfast was great (great yogurt and jams and real coffee) and Pancho was super helpful in giving recommendations and directions. 100% recommend.

Prós: This place is perfect for backpackers going to/from Torres del Paine. The staff is remarkably attentive and helpful, the rooms are warm and clean, and the breakfast is filling. Located close to the bus terminal and the downtown area, you can walk almost anywhere you need in town to go to a restaurant, an outdoors store, or shops. We stayed in one of the private rooms and had a great experience.

Prós: Location, staff. I was allowed to store my stuff for the duration of the w trek. Big thumbs up for the hostel

Contras: Nothing

Prós: Tudo organizado com muito carinho, limpeza e conforto.

Contras: Não existe nenhum ponto negativo

Prós: I would highly recommend staying here. As soon as I arrived it felt like home. It is clean and comfortable and has everything you could want. The host, Pancho, is super lovely and really helpful. He will go out of his way to ensure you have the best stay. What is lovely is that it's a really small hostel so is really friendly. It's really conveniently located too - just a short walk from the centre and not far from the bus station. There's nothing not to like - I loved it!

Prós: The owner Pancho was a fantastic guy and very helpful with information. The Hostal was very cosy and welcoming. Highly recommend if you are looking for a chilled relaxed place to stay.

Contras: Nothing, it was all good.

Prós: Perfect place to stay before and after trekking in Torres del Paine. The hostel is very cozy and comfortable. Rooms and common areas were clean and well decorated. Breakfast was set up every morning and offered great choices. Definitely the best hostel we stayed at in Chile and Argentina. Would highly recommend!

Prós: Great breakfast. Beautifully designed and decorated hostel. Helpful owner.

Prós: Pancho

Prós: Conceito , vista e localização fantásticos

Contras: Serviço um pouco lento ... mas acho que em toda região

Prós: Beautiful facilities and rooms. Amazing view and location.

Contras: Staff at the bar and restaurant were not as attentive as one would expect in such a luxury hotel.

Prós: Breakfast buffet was wonderful and the bar area was super cozy.

Contras: I wish there had been an outdoor fire pit area where people could drink and sit by the fire. They could also have had balconies and hot tub outside. Essentially there needed to be more outdoor areas.

Prós: Delicious breakfast - all the usuals you'd expect, but with quality!

Contras: The pool in the spa is very small and pretty chilly!

Prós: Exceeded expectations in every way. A unique property at the end of the Earth with every modern amenity. Incredibly helpful and friendly staff and such a one of a kind building.

Prós: One of the best hotels I have ever stayed.

Prós: O hotel é excelente, quarto com vista fantástica, o café da manhã muito bom. A comida do restaurante é excelente, e a equipe do hotel tamém.

Contras: Falta de atividades no hotel, como piscina, sala de jogos. O hotel oferece excursões, porém todas pagas, não incluídas na diária.

Prós: O hotel é maravilhoso, excepcional o design e a ideia de fundir o passado com o moderno. O local foi uma fábrica, frigorífico e há um museu contando toda a história do lugar. Há um elevador em forma de trilhos com pequeno vagão que liga a recepção a saída do hotel. Um dos melhores hotéis que fiquei no Chile, café da manhã muito acima da média, diria que foge muito a média dos demais. O local tem uma vista muito bonita. Realmente apreciei a estadia. As amenidades de banho e banheiro são excelentes. Há água fornecida pela propriedade aos hóspedes no refrigerador e filtro da água no andar térreo para quem deseja repor água em cantil nas trilhas ou passeios.

Contras: O único porém foi uma carne de cordeiro que pedi ao ponto, mas estar mal-passada, no jantar, nas demais questões nada a reclamar.

Prós: A truly fantastic experience! All the staff were incredibly friendly and catered to every need. Would highly recommend.

Contras: There really are no faults with this hotel.

Prós: A vista dos quartos é linda, quarto grande e super confortavel. Hotel fica num antigo frigorifico e eles mantiveram a estetica industrial mas sem perder o conforto. O restaurante do hotel tambem é muito bom. A equipe deu boas sugestoes de passeios e restaurantes. Tudo impecavel.

Contras: Nada, foi tudo otimo!

Prós: A arquitetura r a atenção do funcionarios

Contras: O preço

Prós: Great location, good breakfast, excellent massage in the sauna area.

Contras: A very disappointing stay. We were staying for our honeymoon and even though this was communicated to hotel prior arrival, not even a small gift or gesture was arranged. All we got was a dry "congratulations" at the checkout. Far less expensive hotels during our trip have arranged something pleasant to help us celebrate and for the hotel that belongs to the "leading hotels of the world" group this was nowhere near leading. The room windows were clearly not washed, so yes, the view is beautiful, but don't look at the window too closely. The restaurant is only open til 22:30 and not even a snack is available on the bar menu after that. If you arrive later, you're out of luck - the closest restaurant is in Puerto Natales, 5km away. The sauna area was nice but the pool didn't really look very clean. Honestly, the whole stay felt like a rip-off, we paid twice as less for a hotel within Torres del Paine (Rio Serrano) and had by far a more enjoyable stay. I also did stay in Singulair back in 2016 and had a far more enjoyable stay back then.

Prós: Novo, limpo, legal, ótimo café da manhã, boa vista, localização central. Amamos nossa estadia aqui. Altamente recomendado.

Prós: Nice clean friendly

Contras: No English spoken by anyone!

Prós: café bom e atendeu nossas necessidades.

Contras: nada a reclamar.

Prós: A cama é muito boa, quarto espaçoso e a ducha era bem boa. A equipe foi super prestativa e muito simpática.

Prós: Quarto bem espaçoso, banheiro bom, com uma ótima ducha, mas o principal foi a atenção e cordialidade do gerente Alvaro, não tem nota suficiente para classificar!

Prós: Location, cleanness, helpful staff, breakfast, spacious room

Contras: Everything was good

Prós: Tudo ótimo (localização, café da manhã, internet, funcionários, quartos, banheiro). Recomendo muito.

Prós: Breakfast very good and comfortable bed. The panoramic terrace is outstanding.

Contras: No mirrors in the room and no sound proof walls. The staff, although very friendly and helpful, does not speak in English.

Prós: Café da manhã muito bom, ovos mexidos preparados na hora, frutas, tostadeira, máquina de café muito nova com diversas opções. Localização boa, a cidade não é tão grande e dava pra ir a pé pra todos os lugares. Quarto estilo americano, com 2 camas de casais e carpete (muito novo) no quarto. Aliás, tudo muito novo. A ducha é sensacional, água quente e forte, perfeita para um banho depois de uma dia cansativo no parque Torres del Paine. Nos sentimos em casa com o atendimento do Álvaro, parecia um velho amigo, foi muito prestativo e atencioso...

Prós: The bed was incredibly comfy, and everything smelled like it just came out of the washer. Perfect!

Prós: The shower water pressure was great and hot! Nice view from top deck. And breakfast was decent, fresh made eggs and good coffee.

Contras: Long Sales pitch at check in, had to listen before he would give us room key. Shower leaking on floor.

Prós: Localização, café da manhã, calefação, roupa de cama e banho.

Contras: Piso de madeira e paredes finas propagam o barulho.

Prós: Great location, super clean room and charming facility, the owner is very friendly. Everything is so comfortable and clean.

Contras: None

Prós: café da manhã é bem servido, banheiro espaçoso e limpo

Prós: Location was perfect and allowed access to the waterfront walk. Werner was an excellent host. Nice breakfast with fried eggs in the morning. We would come back again!

Prós: O proprietário é super gentil e solicito. Bom café da manhã. Super indico.

Contras: Sem reclamações.

Prós: O proprietário é absolutamente solicito, faz tudo com muito amor. Café da manhã maravilhoso e até me acordou quando perdi a hora. Super bem localizado pra curtir um dia tranquilo no mais belo de Puerto Natales. Me ajudou no agendamento do passeio com uma empresa que fez nossos dias nas Torres del Paine se tornarem inesquecíveis. Recomendo muito!

Contras: Adorei absolutamente tudo

Prós: Well-maintained hotel in perfect location in center of Puerto Natales with an excellent breakfast!

Prós: Staff are amazing, very comfortable rooms and beds. Good breakfast. Rented a lot of equipment for hiking from them cheaply.

Contras: Only thing I would have liked was access to boiling water in the evenings (just to make some tea!).

Prós: Próximo ao Centro; anfitrião nota 10

Prós: Helpful staff. Friendly welcome. Good breakfast. Great location.

Contras: Bed a little bit lumpy but ok

Prós: Lucy is amazing!!!!! Do not think... book here.. you will love. Excellent room. Excellent breakfast. Excellent attention.

Contras: Everything was perfect.

Prós: Lucy is a caring host

Contras: Internet weak and spotty

Prós: Cama enorme, calefação perfeita no quarto e banheiro. A Lucy é muita atenciosa e sempre tenta ajudar. Café muito gostoso. Super recomendo.

Contras: Nada

Prós: Very good bed. Lucy is a gem - attentive and sweet. We asked for a restaurant suggestion for dinner and she walked us there...and tried to teach us Spanish!!

Contras: Only thing “missing” was a hook to hang up ones’ towel outside of the shower.

Prós: Lucy was absolutely amazing. She was super helpful with all my questions, helped me book a last minute excursion, and was always thoughtful about my needs (especially for breakfast). Such a lovely home, and excellent service.

Prós: Lucy was very nice and helpful. We could store our luggage during our hike in Torres del Paine NP and as well on the day we left. The rooms were spacious and with enough hooks and storage place. Exactly what you need after getting wet in Torres del Paine ;-)

Prós: Eu solicitei a Lucy para pedir um táxi para nos levar a rodoviária e ela fez questão de levar.

Contras: A localização é um pouco distante do centro.

Prós: Lucy was very nice and accommodating. Room was big and comfortable. Breakfast good and accommodated to your schedule. Very good location, walking distance to bus terminal. Overall a great stay!

Prós: A simpatia da família e o acolhimento. Tudo muito bom!!!!!!!

Contras: Gostei de tudo.

Prós: Seemed a bit expensive but I would recommend this to others

Contras: I could not get a discount for not staying a second night

Prós: Limpeza dos quartos. Funcionários muito solicitos.

Prós: Hospitalidade Limpeza Café da manhã

Prós: A decoração do local é maravilhosa, o ambiente é muito aconchegante. A localização é ótima, fica no centro. O conceito de ser sustentável também é muito legal. Achamos estranho ter que tirar os sapatos para acessar o andar superior, mas a ideia é excelente, visto que os calçados estavam super sujos. A anfitriã nos deixou fazer o check-in depois do horário e também aguardou que nós devolvêssemos o carro que tínhamos alugado para ir ao Parque. Tem um cachorrinho que é muito simpático e que dá alegria ao local. O quarto era bastante confortável. O banheiro era com banheira e chuveiro, e tinha todas as amenidades necessárias, até mesmo secador de cabelo. No café da manhã, a anfitriã nos preparou ovos mexidos e aqueceu nossos pães na hora. Estava tudo bem gostoso. Pena que não conseguimos ficar os três dias na Yagan, pois nos dois primeiros já não havia quartos disponíveis.

Contras: Meu marido não gostou muito de tirar os sapatos no hall, mas entendo que é uma boa proposta. A principal queixa é que a escada é escorregadia, então subir ou descer só de meias pode ser meio perigoso. Fora isso, acho que foi tudo excelente.

Prós: Yaganhouse was an excellent place to stay in Puerto Natales. It is close to the bus station for day trips. The town is very small so Yaganhouse is close to basically everything. The room was very cozy and clean. The staff were very nice and helpful. I would recommend it to other travelers as well!

Prós: Conforto da cama, chuveiro quente, cafe da manha muito bom e a localização nem se fala

Contras: O piso range muito e a escada para subir no quarto e pequena e escorreguei umas duas vezes hahaah

Prós: This place is amazing, by far the best I experienced in Patagonia. The place is all wood, confortable, cosy, clean. You feel like home and the host is very welcoming. Breakfast is divine. I can not recommend it more!

Contras: Nothing , only that it is hard to get a tear a tu on, very popular

Prós: A localização e a cama!

Prós: Hostel conveniente, com quarto individual e banheiro adequados. Cama confortável e café da manhã razoável.

Contras: A localização do hostel é um pouco longe do terminal de ônibus, ainda que seja fácil de chegar via centro. A equipe do hostel estava um pouco confusa no dia do checkin. Poderia melhorar a variedade de comida no café da manhã com frutas e queijos, por exemplo. Por fim, hostel um pouco barulhento.

Prós: Achei o hostel um pouco apertado. As camas se mexiam muito, eram muito fracas.

Contras: Achei o hostel um pouco apertado. As camas se mexiam muito, eram muito fracas.

Prós: Local excelente, muito acolhedor. Me senti em casa.

Prós: Breakfast: very nice, also scrambled eggs and if you need to leave early, they will start a little bit earlier Bed: comfortable Wifi: available in the room, speedy Staff: helpful You can store your luggage for free

Contras: Poorly soundproofed

Prós: Very well kept and clean hostel. Walking distance to Main Street with restaurants etc. Provides hiking equipment for rent. Simple breakfast provided and kitchen for guests to use. Would stay here again.

Contras: We stayed here twice. Second time our room was next to shared bathroom and street so more noise waking us up.

Prós: - Café: variedade de pães; frutas; suco; cereais; doce de leite; serviço bom; ovos mexidos; música ambiente agradável. Bom no geral de todo hotel, para sair alimentado em dir. - Quartos: têm janelas amplas que oferecem uma vista muito bonita; chão aquecido; Chuveiro Bom; banheiro amplo; cama confortável; não tem frigobar. - O Hotel: integrado com a natureza e confortável para umas boas férias. - Localização: bem perto do Centro da Cidade. - Dica: O jantar de lá é muito bom, com um preço dentro do padrão.

Contras: Wi-Fi: Não pega nos quartos. Em certas viagens é necessário ter acesso à internet para visualização de mapas, download de aplicativos relacionados à viagem, o que exige uma boa rede de wi-fi. De não ter ficado mais tempo lá.

Prós: Acomodação muito boa, com funcionários excelentes, um pouco distante do centro, mas com lindo vista para o lago. Jantar muito bom também.

Prós: Pretty much everything was nice. Best breakfast we had at a hotel this entire trip. Views are so lovely.

Contras: There are a few things- the Wi-Fi issue is really not appropriate in 2020, especially at a hotel That costs this much. With Wi-Fi only working in the lobby area, you have guests just lounging about there - Including two that were sprawled our on a bench watching loud videos right beside the table where we were enjoying our dinner. Not super peaceful.

Prós: Nice property, but beds were too small. The hotel is located outside the center of the town, approx 20 min walking.

Prós: Altiplanico is a nature oasis in Puerto Natales, giving you a comfortable stay in a modern property built entirely in line with nature. The architecture is laid out in such a way that the property blends in perfectly with the nature around it, with animals flocking to this gorgeous spot! We had a flock of ducks, gulls, etc all living in the meadow in front of our window, combined with the most beautiful flower garden! We window is huge - giving you a perfect view of this live nature picture. The shower with heated floors was a thoughtful touch, and overall the modern and incredibly comfortable furnishings made this one of our favorite stays ever

Contras: It’s a bit out of the center town so you have to take a taxi to get to stores or dinner, so plan ahead for that. The jacuzzi was a nice touch but should be kept at a higher temperature as by the end of the evening, when we got a chance to book it, it was like a warm tub not a jacuzzi

Prós: Restaurante muito bom e comunhão com a natureza.

Contras: Péssimo acesso a Internet, quase nulo.

Prós: Small boutique, thoughtfully designed, stylish hotel on the main road just out of town. Tasty food, with good selection, at the hotel’s small restaurant. Generously sized, comfortable, warm rooms.

Contras: Bed: could’ve been a firmer mattress; and for reference the “double room” had a queen-sized bed. Wifi was patchy at times. And the hot tubs, which are great, could be set to a slightly warmer temperature - other tubs we experienced in Patagonia tended to be a lot hotter. We found it odd that there wasn’t proper and full blackout blinds in the room given the extended dusk light in the summer. Sleepers bothered by light may want to bring an eye mask.

Prós: Beautiful rooms with beautiful views to wake up to. Also gorgeous views from the restaurant. Staff were also extremely helpful and happy to help

Contras: A bit of a walk to the centre but very doable and meant we had the views

Prós: Restaurant is superb. Design is cute and innovative.

Contras: Need taxi to get to town or port.

Prós: Great design and view. Front desk staff couldn’t be better. Magical hotel.

Contras: No pool

Prós: 1) Location, 5-6 min taxi or 40 min walk from the city, which is actually perfect because you don't want to live in a city when you want to see the nature. 2) Design, OMG, I have no other words to describe the hotel. It is not really a hotel in a city you are familiar with, it is like a place with secret pathways and rooms for you to explore those ancient treasures. 3) Food, how I wish I had more meals here!! I had the Xmas eve dinner at the hotel and it was muy RICO! Spectacular, much cheaper than in the town and much better quality, I had all the three desserts on the menu. 4) STAFF!!!!! The best--- they made me really feel welcomed and warmth. And I forgot a very important document at the room, they informed me and helped me send it out to my last stop in the country the next day. I really don't know what I should do to appreciate them.

Contras: Cleanness has room to improve. You don't need wifi here.

Prós: The hotel is great. All rooms have the same view of the water, which doesn't usually happen at hotels. You usually have to pay a premium for a view. So it's great that is was included. The hot tub is also free and you can a book a slot, so you can enjoy it with your travel group/partner without the awkwardness of strangers.

Prós: Da gentileza e atenção dispensada pelo proprietário.

Contras: Falta de uma tv no quarto.

Prós: Top notch all around. I stayed here the night before, and the night after doing Torres del Paine. It was perfect. Comfortable, quiet... Rodrigo was amazing. He was up early to make me breakfast before the trek, helped with questions I had, and even had some cooking gas to share for the hike. Two thumbs up!!

Prós: The B&B is in a quiet part of town but only one block from several restaurants and a small market. One block in the other direction is the waterfront with beautiful views. It is a ten minute walk to the center of town. The host Rodrigo was very gracious and helpful. He prepared an excellent breakfast to order.

Prós: Localização, acomodações, cafe da manha servido oelo proprio proprietario, simpatia do Rodrigo, pessoa super atenciosa e simpatica, excelente.

Contras: O valor da diária sem duvida foi o maior que pagamos em toda a viagem, foram15000km em moto, mesmo conderando a qualidade das acomodações e simpatia do proprietário Rodrigo. Nao ha estacionamento

Prós: Very friendly and helpful host.

Prós: Very friendly host. The B&B is situated perfectly for exploring Puerto Natales by foot. Great Restaurants nearby.

Prós: The owner, Rodrigo, is a lovely chap who went out of his way to help. We stayed at Keoken for one night en route to the W, and Rodrigo looked after our belongings for the duration of our trek. We were on our honeymoon and he even gifted us a lovely bottle of bubbles to help us celebrate! The breakfast was outstanding and all in all we would’ve loved to stay here for more than just one night. Many nice bars and restaurants close by.

Contras: Keoken is in a great part of town, near the water and nice bars/restaurants, and everything is walking distance, but if you have a few large bags you’ll need to take a taxi (fixed price, cash only) from the bus terminal.

Prós: the restaurant was great. The staff amazing.

Prós: Hot tub is amazing such a nice view Spa area generally a treat Food amazing So many relaxing areas to chill/read

Contras: 2km walk into centre but it’s a nice walk so not really a negative!

Prós: Ótimo atendimento dos funcionários. A arquitetura e decoração do hotel são atrações à parte!

Contras: Banheiro com banheira alta e sabonete líquido

Contras: Could have been cleaner. Surfaces and area round bath needed attention

Prós: Excelente café da manhã, muito variado, cama superconfortável, quarto sem qualquer ruído!

Contras: Banheiro com Box cortina sempre molhava o banheiro todo.

Prós: Everything was perfect, even coffee

Contras: Everything highest class

Prós: Vista do quarto muito bonita. Área da piscina e ofurôs ótimas para relaxar, com vista muito bonita. Ótimo hotel para relaxar depois de dias de caminhada em Torres del Paine.

Contras: Atendimento da equipe da recepção e restaurante deixou a desejar. Faltou reposição no café da manhã. Chegamos às 9:15 e o café acabava as 10h e vários itens estavam acabando.

Prós: Award for most unique design.

Contras: Nothing - wish we could have stayed longer than one night

Prós: Beautiful hotel. Great value. Didn't take advantage of any of the programs but looks like they had a lot of options.

Contras: So far from Torres DEl Paine. Wish this hotel was built closer to the park.

Prós: Very interesting architecture that tries to connect the guest with the spirit/experience of Patagonia - brings the outside in. Staff at front desk and in the restaurant went over the top in trying to make us happy and comfortable.

Contras: Sometimes architecture that is interesting doesn't create spaces that are comfortable to inhabit. That was the case here. Especially with the hotel not full, the public spaces felt cavernous and eerily quiet. The furniture was cool looking but not very comfortable. And the materials in the room ended up making it look unfinished instead of modern/raw/cool. If you're looking architectural interest, this place has it. If you're looking for comfortable and cozy, this may not be for you.

Prós: First-class customer service at front desk. Wonderful breakfast. Convenient location.

Contras: Long walk to hotel rooms in a separate building. No elevator to 2nd floor; narrow stairway made it hard to handle large luggage.

Prós: A arquitetura é impressionante! visual lindo! Atendimento ótimo!

Prós: Hotel muito bem localizado, equipe atenciosa, estacionamento na frente, quarto confortável (apesar de não ser muito grande), ducha com muita pressão (o ralo não dava conta). O que eu mais gostei foi o café da manhã: os itens oferecidos eram de excelente qualidade.

Contras: O sinal Wi-Fi da internet estava muito fraco, oscilando bastante a conexão.

Prós: Great location, close to restaurants, supermarkets and pick-ups. Good breakfast with fresh fruit and made to order egg dishes. Breakfast was available from 6 a.m. upon request

Contras: Room not ready after check-in time, trash in bathroom from previous guests.

Prós: Nice room. Good location. Helpful staff. Good breakfest. Ideal for 1 or more nights too.

Contras: The bathroom need renovation. But it was clean.

Prós: Hotel muito limpo, bom café da manhã, bom atendimento, quartos grandes e o chuveiro é ótimo.

Prós: Very nice and professional staff; cosy room, very comfortable bed; very good breakfast; good WiFi

Prós: The location is great, the room is very clean, our room is facing the road, but it is still quiet at night.

Prós: Comfortable accommodation, good parking and great breakfast. I can only recommend it to everyone!

Contras: There is no such.

Prós: The serviced was excellent !

Contras: Nothing

Prós: Café da manhã, instalações

Prós: Atendimento, localização, instalações,...

Contras: Internet intermitente e o qto estava com um probleminha no banheiro (descarga e porta do box)c mas isso não comprometeu vcs d

Prós: Café da minha excelente. Muito farto e gostoso.

Contras: Poderia ter frigobar.

Prós: Nice hotel with good location, clean room and friendly staff

Contras: The room a bit small

Prós: The surrounding landscape is pretty. The beds linens were comfortable

Contras: The property was old and needs some updating. The bathrooms and kitchen are old and not very well appointed. When I booked the property it said that dinner and breakfasts could be arranged, but that was no longer possible when we stayed there. That was part of the reason we booked there. Now it is just a house.

Prós: Beautiful view. Good bed. Comfortable hang out space.

Contras: Property needs a good scrub. Breakfast full of sweets. Awful WiFi. No English spoken most of time we were there.

Prós: View and beds

Contras: It’s not a hotel at all Wifi really poor if not inexistent 15 minutes car from Puerto Natales Nothing to ear in the area

Prós: Beautifully renovated local style little house on the edge of the Seno Ultima Esperanza. Very comfortable and charming.

Contras: We did not have access to internet for the few days before and this did not receive the code for the door. We figured it out on the spot but as the owner did not answer on the phone we did wonder for a while how we would get in.

Prós: Location outside of town in Puerto Bories so quiet with nice outlook to mountains and water good breakfast friendly staff

Contras: the majority of staff did not speak English - the person who checked us in told us she did not rooms basic for the price paid house keeping poor we wanted to eat at the restaurant but could not find anybody to give the order before we left on our afternoon tour so dined elsewhere

Prós: Great location, amazing old house and stunning living room

Contras: Nothning i didn't like

Prós: Very comfortable bed and nice bed linen, hotel is clean and staff is helpful. They have 2 small saunas and book them per room for an hour - it's nice to relax privately.

Contras: It was 20 min walk from the city center and the WiFi signal is very weak.

Prós: LOCALIZAÇÃO!

Prós: Reservamos dois quartos no nadar superior, uma delas um quarto espaçoso com uma vista muito linda do lago, a outra era um quarto menor e mais apertada. Café da manhã satisfatório.

Contras: Não tem acessibilidade para quem tem problema físico para as saunas, tem uma escadaria. até la. Fica longe do centrinho.

Prós: Limpeza e bicicletas para alugar. Ótimo andar de bicicleta nessa cidade. Funcionários muito gentis.

Contras: O café da manhã poderia ser melhorado. Com mais opções

Prós: Funcionários muito atenciosos. Bom restaurante com pratos bem elaborados e boas opções de vinhos. A vista é excepcional com uma visão boa do lago e das montanhas.

Contras: Não houve nada do que não tenha gostado.

Prós: Vista do quarto incrível! Cama e banho excelentes! Café da manhã ótimo!

Contras: Não tinha frigobar no quarto, o que atrapalhou a nossa logística.

Prós: Local , arquitetura , banheiro

Contras: Quarto pequeno , claustrofóbico - sem janela - café da manhã razoável .

Prós: The staff were super friendly, helpful, spoke English and nothing was too much trouble. Everything was really clean and the view from our room overlooking the lake was incredible. Great breakfasts.

Contras: Minor silly things that our pillows were uncomfortable and the door to our ensuite toilet was noisy.

Prós: Beautiful lodge-style architecture, friendly staff, great breakfast spread

Contras: It’s a little far from the center of town so you have to walk 20 mins or take a taxi to see the rest of Puerto Natales

Prós: Everything was just great: 1) the hotel is in a quiet place a little outside of the town. The views are just like in pictures, it’s gorgeous. We had a lovely dinner and breakfast with the mountain view as well. 2) the staff is very helpful. We came at 10pm to check in and they still took our dinner order even though the kitchen was meant to close. They also remembered to call the taxi for the right time on the day after. Would definitely love to stay there if we ever come back to Puerto Natales

Prós: The washer, the staff, the restaurant the view.

Contras: No bath hooks for towels. Breakfast can be better. Problems with heating system of room.

Prós: Lovely modern lodge-style décor, clean, comfortable. Room was small, not a lot of space to move around it, but we managed it (even with quite a lot of luggage!) - it was very comfortable, everything was in good repair and a nice, hot shower. Overall a high quality boutique lodge-style hotel. The reception, lounge, bar and overall communal area was attraction and cosy. The location was lovely - on the seafront, just outside of town. When we read about this initially, it put us off slightly because we thought it might be a long way into town, but, in fact it was only a 20-25minute walk along the seafront into the centre of town....and it was a lovely (flat walk, but with steps going up to the hotel) walk, even coming back in the evening after dinner - safe, peaceful and pretty.

Contras: The breakfast could have been better - the range of food was small and small amounts put out & not always kept topped up. At 9.00am on one day we went for breakfast (it ends at 10.30am) to find very little left. We requested more fruit, butter, brown bread to be topped up, but felt that this was done rather reluctantly & were told that there was only a few pieces of 2 kinds of fruit and 6 slices of brown bread left!!! Surely, a hotel of this calibre should not run out of food, simply because the earlier guests had eaten too much!!