Prós: Concierge staff esp Brian was very helpful. Front desk n staff were friendly and approachable.
Contras: Heating when turned on had a loud thump when the thermostat turns on or off. Interrupted my sleep. Very small bottles of shampoo n toiletries given. Only enough for one person. Had to ask for more n were given. But troublesome to hv to request
Prós: Nice rooms, nice view. Location is ok as long as you don't mind walking a bit. Bus stop right in front of the hotel - just $4.50 to the airport, runs every 20 minutes.
Contras: Surly, unaccommodating staff. Don't dare show up a minute before hotel check-in time! Don't ask for directions. Don't ask for anything and you'll be fine.
I will stay there again only if i could be guaranteed for a river view room, the reservation doesn't allow you to pick. But the overall price is on the higher end.
Prós: The river view was the highlight. The hotel is relatively new, and the decoration is nice and suitable for young couple.
Contras: Room service menu didn't have anything for vegetarians. It'd be great if we had a hot tub. limited parking outside.
When I spoke to the front desk about staying another night, he said to call in the morning to make a booking (it was the morning I wanted to make the booking...) I said ok but it is the morning and I want to do it now as I would be gone all day. He just stared at me blankly. His coworker said he would need to do it right now, he snapped at his coworker and said 'I know!' then he said to his coworker in a sarcastic tone 'do you want to do it for her then?' It was uncomfortable.
Prós: The room was really great. Kitchen, washer/dryer, huge TVs in living and bedroom.
Prós: Great service! A good location for taking day trips from Perth.
Contras: Inadequate internet access, even for HHonors: with Blue Card: NO free internet on the room, so had to work in the lobby, unacceptable for a business hotel. Daily rate for internet access ridiculously high. Won't go there anymore if this does not change.
I don't really have much to say about the hotel, but definitely not impressed with the way how Priceline trick people to fall in the advertised pricing of the hotel and turned up a different currency when finalizing payment with additional charge, very truly disappointed
Prós: Cleanliness, location convenience and bedding design, very comfy
Contras: They didn't have the king bed and room I had paid for. To their credit, they did refund me some of the difference for the queen room they had. However, they had leaks in the room and the bathroom and their customer service and attention to detail left a lot to be desired. I will not me returning as a guest.
Contras: Leak from the ceiling at entrance to room. TV remote control did not work. Kitchen light switch does not work. Cool to lukewarm water for shower one morning. Rooms are tired and in need of updating
Prós: The location is very close downtown and the river.
Contras: The concierge was keeping track of me and reporting it to someone.
Prós: Great location with nice views of the river; they upgraded us from club room to very spacious club suite; nice club amenities.
Contras: Concierges were completely incompetent--gave wrong info re: directions and travel times multiple time making my husband arrive too early/too late for several meetings. Bad smell of moldy carpet on the club floor; furniture uncomfortable and worn--looks like it hasn't been updated since the 1970's.
Not what I would expect from a Pan Pacific Hotel
Prós: Location was good. Staff were friendly and helpful.
Contras: Although the price we paid was reasonable, we felt the room was in definite need of renovation and up-dating. The wooden dresser and night tables were worn and not very attractive.
Prós: A localização é muito perto do centro da cidade e do rio.
Contras: O concierge foi mantendo o controle de mim e relatórios para alguém.
Prós: The staff were extremely friendly, and I have to say that the staff at the bar were entertaining and freindly.
Contras: I am five dauys out from leaving there and I still have holds on my Visa card even though my bill was paid in full when I left .
Initially I had two holds that equaled my full stay of $2800 plus the payment in full. Even now one business week later I have roughly $1400 in holds on my card. That is quite a lot of money to tie up.
Contras: staff where not the usually friendly hyatt people i have experienced in the past. food is well below par, executive lounge is not good value for money.
Escolha o conforto de 4 estrelas do Novotel Perth Langley, a poucos minutos a pé do centro da cidade. Comece o dia da melhor forma com um treino com vista para o Swan River no centro de fitness e um pequeno-almoço de bufete saudável no restaurante luminoso. Com quartos arejados em tons de madeira claros e cores suaves, encontrará um paraíso para trabalho ou lazer no Novotel.