hotéis em Palenque

Contras: O restaurante é muito aberto - o outro lado da estrada é mais aconchegante, especialmente em tempo úmido frio.

Prós: The location is perfect, it was really nice to spend a few days surrounded by nature and very close to the ruins

Contras: The staff could have been a bit more helpful, for example i wrote an email and never received any reply

Prós: Nice and comfy camping with nice cabins... Jungle sounds from evening till morning are big adventage. Restaurant at the place, driving to pyramids takes approx. five minutes.

Prós: Great staff, happy to assist with everything. Showers are shared but always has hot water. Great jungle atmosphere!

Contras: Not a lot of privacy in the toilet/shower area

Prós: Location! Awesome staff. Monkeys as well.

Contras: A bit noisy at times with late arrivals and such. Restaurant just so so.

Prós: Super friendly and helpful staff! Gorgeous garden with peacocks and howler monkeys. Walk distance to the ruins and Aluxes ecopark. Highly recommend!

Prós: Beautiful location

Contras: From the front desk to the restaurant to the internet nothing worked. Ordering a coffee or a taxi seemed to be the most difficult thing in the world. You have to pay for water. Our bill never added up. The staff had no idea what they were doing. Everything from the restaurant cake wrong and the internet didn’t work. An absolute joke. Pool was first and much smaller than it looks in the pics.

Prós: Belos jardins, camas confortáveis, boa comida, conveniente para ruínas, bom wi-fi, piscinas agradáveis.

Prós: Restaurant food & staff great. Pool magnificent.

Contras: Although I made the reservation for two rooms, I was told I would be charged when we arrived. We got there 2 hrs before check in & they had already charged BOTH rooms to my visa although that was just to hold the booking as others were planning to pay. When they credited my visa, the rate had changed so I ended up paying $19 more as the charge & refund conversion were not the same. As the refund didn’t show up until AFTER we’d left, Although the charges appeared the same day, there was nothing I could do.

Prós: Looks good from the outside

Contras: It may look good on the outside but for us it was a great disappointment in many ways. Above all the food is terrible and since the hotel is located quite outside everything else you kind of depend on it. Furthermore the beds are quite uncomfortable and its super noisy in the morning so it’s difficult to sleep. The pool looks nice but there are way to few chairs to find a place because it’s all occupied pretty soon. The laundry service was the greatest impudence. They charged us 80 Euros (1700 MXN)!! for one laundry service (normally 100-150 pesos in Mexican hotels) For us our stay at Chan Kah was the greatest disappointment and we would definitely not recommend it at all!

Prós: This resort is amazing. We really loved it here.

Prós: The jungle setting was fun and the Pool area is great.

Contras: Beds were hard.

Prós: This hotel is let down by the rooms. They are nothing more than very basic cabins. There is no WiFi in the rooms, no facility for coffee, no fridge or minibar. The bed is hard and the pillows solid. The shower is a dingy concrete cubicle, the towels skimpy. There is no privacy unless you keep curtains closed at all times. The decor is cheap and gaudy, with plastic chairs. The restaurant is mediocre, they offer adequate international cuisine, but cannot provide a cup of black tea anywhere on site. Fortunately I took my own teabags, typical Brit abroad, and was charged £3 at the onsite Starbucks for a cup of boiling water. Inexcusable. For a better restaurant walk 15 minutes along the road to El Bajlum This is such a shame as the pool is fabulous, the tropical landscaping is lovely, and the layout all well designed. The staff are wonderful, really kind, friendly and helpful, and I feel sad for them that I have to complain about what the top management provide.

Contras: This could be a lovely hotel if they made the rooms more comfortable and improved their facilities. And how hard it is to provide black tea?

Prós: Lovely surroundings - howler monkeys at night. Hotel extremely clean

Contras: We are in the restaurant for dinner and breakfast. Waiters very attentive. However most of the food seemed to be cold. Had a Mexican platter and only one item was hot. Not sure if this is usual.

Prós: The pool is great.

Contras: The reception workers are awful. I paid for the hotel online 1825 peso including breakfast, the people in the reception told me that i need to pay the taxes and i said no problem, but then, the showed me a fake recipt where it says that i paid only 1620 peso, and asked me for 450 peso taxes insted of 247. They accused me for theft and even had a worker from booking to call me and saying that if i dont pay i need to pay the full price. The worker from booking was rude and didnt want to listen. Eventually, after 3 hours fighting they decided to give up and we decided that we continue when the boss arives. When the boss arived they printed a fake recipt again and i asked where is the original one anx they said they dont know what i speaking about. Sadly for them i kept the original one and went to my room to get it and showed it to their boss who was shocked from their behaviour. He offerd me as a Compensation to give me back 247 peso, are you serious?! My mom came all the way back from israel to visit me and i spend 3 hours fighting with your laying worker and 1 hour with you and thats all you give me?! Bonuse point: We went to get the "vip relaxing massage" Worst Massage In My Life. My neck is stuck and back hurt after the massage, the wprkers werent nice, the room was freezing, and the massage was painful. Ill never be back. And i except from you booking for a Compensation. I paid a lot of money for a really shitty experiense and im very very mad.

Prós: O hotel corresponde a um 4 estrelas. Só achei a comida com preço muito alto.

Contras: O preço da comida no restaurante, muito caro. Limpeza deficiente.

Prós: Better than expected - was a pleasant surprise.

Prós: Food was good! Little sitting area in the room was nice for a rainy afternoon. Howler Monkeys spectacle during the night included for free :)

Contras: Bit pricy for the region.

Prós: Very nice hotel in Palenque. The hotel has a large, nice garden, a very nice swimmingpool with a lot of sunloungers, a big restaurant and a spa. The room is very spacious, with a good bathroom, nice shower with good hot water, great beds and we had a balcony with chairs and a nice view overlooking the garden. There is enough space to park your car. The centre of Palenque, which is very nice and has a good vibe, can be reached by foot, 15 minutes, and by car in 2 minutes. The jungle sounds are very nice. The Palenque ruines can be reached by car within 15 minutes. We had a great time!

Prós: The gardens

Contras: Not a lot of choices for breakfast

Prós: Lovely pool and extensive lush gardens. Large rooms. Very clean

Contras: Hoards of coach tourists descend late afternoon, but leave after breakfast and you can have the pool virtually to yourself until the next afternoon around 5pm when the next lot arrive

Prós: Excelente Hotel e Spa. Piscina maravilhosa e quartos muito bons. O staff era atencioso. Chegamos mais cedo e não houve Qqer problema de fazer o check in mais cedo. O hotel fica um pouco longe do centro, mas o serviço de táxi em Palenque é bem barato. Também se faz bem a caminhada até ao centro em cerca de 10 min. Recomendo.

Prós: Good location

Prós: Reception inspired confidence in the hotel

Prós: Staff very attentive. Restaurant good and service very good

Contras: Insects find their way into rooms. (perhaps this is normal since hotel is at the jungle)

Prós: Pleasant staff,nice swimming pool,quiet location,plenty of parking places,cleanliness of room and cold beer.

Contras: Staff will not change money,lack of appliances in room

Prós: Two laptops for general use.

Contras: Cooked breakfast didn't seem as fresh, as it was kept reheated. The lighting in the room was white and bright, a bit like a clinic, could be more homely.

Prós: O espaço do hotel

Contras: A qualidade dos quartos...deixam um pouco a desejar

Prós: Didnt like hotel.

Prós: position near the ruins, very good breakfast

Contras: room not very isolated

Prós: Great location. Safe. Air Con.

Contras: Nothing

Prós: Everything

Contras: Breakfast not included

Prós: Beautiful garden

Contras: Staff were a bit lethargic. Slow service in the restaurant. Patchy wifi

Prós: Lovely older hotel. Nicely renovated main bathrooms. Rooms were nice and clean except for cobwebs above mirror in bathroom. Still a nice place and would stay here again.

Contras: The only real issue that bothered us was what we were charged for a beer or bottle of water. 47 pesos for a beer and 40 pesos for a bottle of water is way over the top.

Prós: nice rooms, facilities and pool. not crowdy (we stay during week) and very close to get to zona archeologica. Staff very friendly and helpful. Poll have quite nice slide for kids ( little dangerous). Breakfast enjoyable.

Prós: The decorations in general terms. A little piece of heaven in the middle of the city.

Contras: The pool slide. A bit dangerous

Prós: Location, Service and good price.

Contras: Accessing entrante a little bit difficult.

Prós: The hotel is absolutely great. Beautiful hotel territory with a lot of plants and flowers, nice swimming pool. Great restaurant, very helpful staff. The location is absolutely great, just near the Aluxes Ecopark zoo and 10 min ride to Zona Arqueologica with beautiful Maya pyramids and jungles. 5 min ride to the town.

Prós: Nice and clean rooms, hotel close to the archeological site, hotel well maintained

Contras: Poor wifi in the room, no hot water in the evening

Prós: Nice and quiet rooms, the hotels offers nice facilities like spa, gym and 2 pool areas.

Contras: Breakfast could be better

Prós: Large suite, quiet pool in rear away from families and loud kids in main pool. Scarlet Macaws (wild) flying over property and roosting on telecom poles. Restaurant Bakjim a close walk to hotel. Hotel food so-so.

Contras: Large cow pasture with loud cows on neighboring property. Didn't come to the jungle for that, but this region is plagued by this problem and would not return. Palenque ruins are worldclass but overrun with vendodores (sellers of cheap trinkets) who are allowed inside the park grounds.

Prós: Location was good. A 50 pesos ride to town. I liked the feel of being in the jungle. There is a large clean pool which was enjoyable after a busy day. Overall the property was well kept. Rooms were well used but clean. Great shower....good hot water.

Contras: The restaurant was very poor. This property has bus tours coming through so I don't understand why the food couldn't be better. The four of us went into town to eat each day. Good restaurants in town.

Prós: Everything was great, beautiful grounds, close to the ruins.

Contras: The beds were hard - which I expect in Mexico, but I was hoping for something a little softer.

Prós: Boa localização. Hotel muito agradável, com uma piscina refrescante.

Contras: Não dava para regular o Ar Condicionado, apenas ligar ou desligar. O problema é que quando estava ligado era extremamente ruidoso, mas sem ele os quartos ficavam extremamente quentes muito rapidamente.

Prós: The hotel is in a lovely eco park location with many local restaurant choices. The swimming pool and lounge facilities are of a high standard. Plenty of places to relax outside your room, and that is a good thing. Small, but very well maintained garden. On site secure parking is essential as streets are narrow and there does not seem to be any off site parking available.

Contras: The rooms are relatively small, decor and furnishings are starting to look a little tired. Only one chair in the room. Rooms that face onto the hotel carpark can be noisy as drivers sound their horns to attract attention of staff to open security doors. When dining at the restaurant you cannot bill to your room but must pay each time. A minor inconvenience but leaves the impression that as a guest you are not trusted even when staying for multiple days.

Prós: Great location, lots of restaurants nearby , the price cannot be beat for what this hotel has to offer

Prós: Nice pool, good wifi

Contras: Restaurant food was low quality

Prós: Nice pool area.

Contras: Staff were very rude on check in to me, and not helpful.

Prós: Basic room. But the location is nice nearby restaurants.

Contras: We got locked out of our room because they forgot we had a second night.

Prós: Beautiful hotel with a nice room, air conditioner and free water and coffee machine. Perfect pool plus jacuzzi outside! Very nice staff. We did not have breakfast in the hotel but we were able to have it in our own room, because of the coffee machine, a big fridge and a table in the hotel room! Hotel is just a few minutes from the ADO bus station in a calm and green street.

Prós: Free secured parking. Spacious room for or familly of 5 (with extra bed).

Contras: Restaurant is cheap but really not good

Prós: Perfect stay! Great pool, good service (although English is a problem for bar staff), very clean (in fact they seem to be cleaning the place constantly) and all rooms close to the pool!

Contras: All fine!

Prós: Very close to the Palenque ruins however make sure your driver takes you up the hill as one would struggle with heavy bags. Pool area was nice but the deckchairs are someone uncomfortable- also parties should not be allowed to play loud music openly. Food was Ok and you can cover everything by card! Hammock on the porch is lovely and you can see some monkeys in the trees ☺️

Contras: Had to use google translate a few times! Not a negative point (but neutral) - they can arrange a taxi service to Villahermosa airport. It cost us 1700 MEX pesos for 2 people and took under 2 hours.

Prós: I booked because of the photos, and they didn't disappoint. LOVED that each room was like a little hut in the jungle. Rooms were spacious and clean. HUGE rainforest shower (love!). I was staying at the start of the covid-19 pandemic and looked like i was the only person in the whole property. It was great to see they were looking after the employees as I think they had an employee appreciation dinner (love that!). Located just minutes from central Palenque and the pyramid is even closer. I wish all the team there the best of luck and hope once this virus is all over you all prosper. I will be back for sure!

Contras: my only complaint..... no TV. but, i get it, its a spa hotel. so you don't need one LOL.

Prós: Hotel nestled in the jungle, with wildlife to see. Lovely pool to laze about in and lovely rooms

Prós: Neat setting, lovely pool, some of the best food of our trip, loved the AC in the room and hammock on the front deck. Could hear the Holler Monkeys from the Hotel.

Contras: Staff was meh.

Prós: The pool was nice ans the hamock in front of the bungalow was a nice touch. Size of the room was great. Close to the ruins.

Contras: Cocktails at the pool could have been better, interiour is a bit dated and we had sepparate beds (we did not ask for a change though, so not really a problem).

Prós: The location was very good and a good immersion into the jungle.

Contras: Showers were too small, we had to bend down to be able to get under (and I am not that tall). We would have preferred a double beds but both couples got separated beds...

Prós: Location in the jungle was really nice and we liked having a hammock and veranda.

Contras: Bright white light in the room made it feel a bit cold. The restaurant wasn’t brilliant. We had a massage and it wasn’t a very relaxing atmosphere. It was raining when we were there so so maybe that had an impact because overall it didn’t feel like a cosy, relaxing stay.

Prós: Location is great, very close to the ruins. The pool was essential with the humid weather!

Contras: Requested an extra large bed but instead got two small doubles, made sleeping a bit tight!

Prós: Cama bem confortável, funcionários atenciosos, comida e bebidas do restaurante boas e com um bom valor. Perto das piramides. Boa piscina e atendimento.

Contras: Podia ter frigobar no quarto

Prós: Localização excelente, ao lado da zona arqueológica de Palenque, no meio da mata tropical, quarto confortável e limpo, silencioso e agradável, funcionários atenciosos e simpaticos.

Contras: Não houve nada que eu não tenha gostado.

Prós: O tamanho e conforto do quarto, do paisagismo e a proximidade do sítio arqueológico. A piscina é muito boa também.

Contras: O cardápio do restaurante poderia ser um pouco mais extenso

Prós: Large and quiet. Close to archeological site.

Contras: Rather run down. Very isolated.

Contras: Good money for what you get , however it seems that the place used to be the big thing , currently it is maintained to keep the thing "alive". There was a fire some years ago and some buildings remain damaged , this however doesnt affect you. Nice swimming pools, nice rooms for the price.

Prós: Large rooms, close proximity to the Palenque ruins. Very good value for the money when we stayed there.

Contras: The pool closest to us was small. The place is a bit noisy even at 1 AM when we arrived.

Prós: Comfort private room with great ac and comfortable bed

Contras: The pillowcases had blood stains on them when we checked in and not very clean

Prós: Huge resort with swimming pool and own restaurant and bar. Staff was very friendly.

Contras: There wasn't fridge in the room.

Prós: This location is close to the Palenque ruins. It was quiet and peaceful. They also have facilities for large groups and celebrations.

Contras: The artwork in the room is not the best.

Prós: good position between center and ruins, great restaurant

Prós: Best thing is location close to the ruins, but there are other places also close

Contras: Staff did not understand basics of hotel service - no towels in room, reception (although said to be 24 hrs) manned by security generally unable to process late arrivals

Prós: Nice staff. Price was good.

Contras: The hotel is half empty, some rooms are out of order and destroyed. The kitchen staff was very nice and helpful. It is in the nature, so you can hear monkeys howling all night.

Prós: Great location, very comfortable facility. Also well maintained, very clean, good sense of security.

Prós: Close to bus station yet on end of pleasant tree-lined street with restaurants etc. Swimming pool. Few other guests in early March 2020. Cold water available at reception, without payment. Good value overall.

Contras: Too much traffic noise. Bathroom a little smelly - the sort of bathroom where the seat does not stay up! Air-conditioning not working, although not needed during my stay. No cafe so breakfast elsewhere. Staff not especially helpful, but not unhelpful either. No desk and chair in room, only a wicker rocking chair.

Prós: Localização ótima, do lado da estação de ônibus. Restaurantes na quadra ao lado. Quarto amplo.

Contras: O chuveiro estava um pouco fraco.

Prós: Everything

Contras: Coffee times served... Earlier is best

Prós: Ótima localização, quarto confortável e piscina boa.

Contras: Funcionários um pouco despreparados para auxiliar os hóspedes. Não há nenhuma facilidade em relação a refeições ou café.

Prós: Nice room, 2 beds, good AC, fantastic location right across the street from the main bus station, and close to the center of down town and to the collectivo pickup location. Very good price of ~$35 US.

Contras: nothing

Prós: Location was great, a short walk from colectivos. The hotel had AC. Some of the staff was extremely friendly.

Contras: Room was not as clean as expected for the number of stars and price. There was a pill from the previous guest on the floor as well as other dirt. We were at the top of the hotel and the water pressure was almost non-existent. The road noise was so bad, it seemed like there we were out in the open which of course we were not. Wifi was very poor in the room.

Prós: Location is very goed, staff are kind, only don’ t speak English. They give me advise, but I don’t understand them.

Contras: No hairdryer, fews can speak English, no hot water.

Contras: Não ser informado claramente que teria outro hóspede no mesmo quarto.

Prós: A localização e estrutura do Hotel Cañada Internacional é excelente, junto à zona nobre onde desfrutamos de restaurantes - um lugar tranquilo e arborizado para descansar.

Contras: The room was extremely hot and the air conditioner couldn’t handle it. The shower had only one drop of cold water and when I told the front desk about it he “fixed” it so we got 3 drops of cold water and never hot water as promissed. At the bathroom sink there was exactly only 2 sheets of paper towel. A total waste of money once all we wanted was to take a hot shower and have a good night of sleep. The worst experience I had in Mexico so far after almost 3 weeks traveling.

Prós: Nice hotel with pool and spacious rooms. Just two blocks away from the streets with restaurants.

Contras: Room keys deactivate very easily.

Prós: Great hotel!! Nice pool, comfortable rooms with great shower, nice restaurant, staff is super friendly, and on the main road of palenque. Would definitely recommend!!

Prós: Very nice and clean hotel. Fair price. I would it recommend to my friends.

Prós: Attentative, helpful staff. Clean room, Swimming pool, Restaurant. Located next to Chedraui supermarket - very convenient.

Contras: Had very noisy neighbors - needed the assistance of Hotel staff twice to end a "room party" at 3:00 am.

Prós: It was a decent hotel, good value for the money, would recomend it.

Contras: they demanded half of the money upfront, even though they had a credit card as a collateral and they demanded it 2 weeks after my booking. I dont mind paying up front but that ussualy comes with a discount!

Prós: Pequeno-almoço variado. 5 minutos a pé da estação de autocarros.

Contras: Pouca oferta de cafés, restaurantes à volta do hotel. Piscina não estava disponível. Não muito iluminado para caminhar à noite para o hotel.

Prós: It was within walking distance to square

Contras: Full of soccer teams running and yelling in the halls all day, all nights , every , late , didn’t matter . Staff did nothing to deter if not encouraged the behaviour . Breakfast was continental and too small for a hotel of that size.

Prós: The pool was nice, and the location was ok. Not in the nicer part of town, but close to stores and street kitchens. The tours they offered were great, and at pretty competitive prices.

Contras: Only 1 person out of the entire staff spoke english, which was a bit difficult at times. Not that uncommon in Mexico, but still something you might want to consider. Would've been nice if the room had a minifridge to keep water and drinks cold.

Prós: Nice stay, clean room and bathroom. It was ok. We prefere small hotels and villas but this one was ok.

Prós: nice pool

Contras: This hotel is old and would definitely need upgrade. Bed is old, room smells humidity, irregular water pressure and burning hot or frigid cold at the same time. For a convention hotel, wifi that works would be a good idea. very far from the center

Prós: Clean, very nice pool areas.

Contras: Lacks charm and personality

Prós: Do café da manhã as acomodações e conforto do quarto mais a Boa Vista e a sacada.

Contras: Do preço desta noite, pois equivaleu ao de duas diárias em outro quarto.

Prós: Clean, large rooms, airconditioned, there is a pool and parking and it’s close to a large super market. The staff is kind though the person at the reception did his best to speak English to us - he did not speak well enough to assist us with any questions or concerns (just beginner level English).

Contras: This Hotel could be nice and maybe it was once worth 4 stars. However, it is missing basic facilities and the level of attention you would expect from a hotel at this level. The rooms are very simple, bland and lack character and luxury. The beds are marketed as double beds but they are large single beds (120 cm in our room) so if you want to sleep comfortably be aware that it’s not suitable for more than 2 people (unfortunately for us, we were 3) the beds are also VERY hard. There is no lift or help with carrying your luggage and a lot of stairs. There is NO MINIBAR or fridge at the room. We went to the Chedraui to buy a coolbox and icecubes to keep our drinks cool. We reserved for 3 people, but got only 2 towels, 2 small bottles of water and 1 glass. there is only 1 chair in the room (thus lack of attention for details I was referring to). There is a balcony, but no chairs to sit and enjoy it. The internet is not secured and does not work properly most of the time. After cleaning our room, the dirty towels were taken away - but we had to wait over 2 hours for fresh towels (we discovered this after we got back from the pool and wanted to take a shower). When we called reception - we were told that our towels are in the dryer and we will get them in a few minutes (it took a couple of hours after the call to actually get new towels). The team also ignored the ‘do not disturb’ sign, and woke us up a couple of times. In short - if you are looking for a clean place to rest for a night, it’s ok. But if you expect any kind of special stay, or luxury you’d better look further. For this price there are better options in the area.

Prós: I love everything

Contras: nothing

Prós: Café razoavelmente bom. Piscina boa.

Prós: Pool - restaurant - service

Contras: Hard beds

Prós: - nice and helpful staff - English speaking staff - nice and clean

Contras: - we were charged more than shown on booking

Prós: Good service,nice room,beautiful swimming pool and relax zone. Good Wi-Fi connection. Very good food for breakfast and other meals! Very nice stuff at the restaurant. Highly recommended!

Contras: A bit noisy in the nights as the rooms don't have maybe thick walls.

Prós: Hotel seemed like it had a good atmosphere. Our family did not stay in hotel long enough to enjoy the pool, which looked pretty inviting, fun. Everything was clean. We pretty much only spent the evenings there since we went on a couple of all-day tours. Staff was friendly. I would go back there again but this time enjoy all day relaxing stay in the hotel. There is a supermarket a couple of blocks away.

Contras: Hotel did not have a refrigerator nor coffee; used to this in the US; otherwise everything was great.

Prós: If u Travel with 50people by Bus its the right Place

Contras: A Suite with nothing

Prós: Great location! In the jungle but very close to the city and archaeological area Everything was very clean Beautiful pool and common areas. Great restaurants in the area

Contras: Terrible staff both at restaurant and reception. Breakfast was decent but dinner very bad. Not all the other guests were pleasant.

Contras: Dark in rooms, they should put one strong light

Prós: Lovely hot water for showers , one staff member was lovely, the others didn’t seem to care much , clean beds, catered more for tour operators

Contras: Most of the staff seemed miserable, a couple were nice, the ladies on reception

Prós: O espaço é lindo, os quartos são ótimos, de bom gosto, com varanda, o jardim é maravilhoso. É silencioso e bem localizado.

Contras: Os funcionários não são atenciosos. Algumas vezes pedem pagamento em dinheiro na hora para consumo no bar ou restaurante. Outras vezes dizem que pode ser adicionado as despesas do quarto e pago em cartão. Depende da boa vontade do funcionário. Eles dizem que o wifi é só nas áreas comuns, mas na verdade é bem ruim e funciona só ao lado da recepção. A piscina é ótima mas não tem cadeiras , tem que sentar no chão ou pegar cadeiras do bar, que não são confortáveis. O ar condicionado estava barulhento.

Prós: The room was ok, the garden is tropical and very rich, the pool is very nice

Contras: There were in the room only 2 towels for 2 adults and teo kids!

Prós: The property is beautiful, the rooms are spacious and fresh. We had the breakfast included and for what you pay for it it’s great. And a beautiful and refreshing pool. We loved our stay there. Thank you.

Contras: Since its a bit in the middle of the jungle would be nice to have a fridge in the room so you can keep your drinks or snacks.

Prós: Good value for money, nice rooms, beautiful area.

Contras: No hammoks, food not very interesting, but there is an very good Italian restaurant near by. Tours to expensive, you better book them in town.

Prós: First impression was like WOOOW - it is so nice and new here! And so nice and clean rooms!

Contras: Second impression was like... OMG, really? Nobody speaks english there. Which is not a big problem cause it is always works if there is some afford from the other side. But here wasnt. We wanted to support their restaurant so we choose to stayed there for a dinner. The waiter was so arrogant and affected so this was the first time in my life I didnt give a tip. Not even single Peso! The reception was also perfect. I got paid breakfast and first day she said, Sí sí sí brákfást sí and second the same lady said "no brákfást", so I asked her (in spanish) for checking my bill and check and then she found we have paid the breakfast. I dont understand why management of the hotel employ such a stupid and lazy persons.

Prós: Cabins are in the jungle, giving you nice views. The accommodation is next to a great Italian restaurant (Monte Verde) with very kind staff. Beds are comfortable and the private balconee is nice to sit (with your own beer and snacks).

Contras: All of the following can be read in previous reviews of other people, but the accommodation really doesn't do anything about it. Just spend as little time as possible near the staff, and bring your own snacks and beers, the staff doesn't care anyway. Most of the staff are unkind and really uninterested. They are visibly bothered when you want to order something or want help at the reception, because they have to put their smartphones away to actually do something for paying customers, let alone work! Even a simple greeting is too much to ask. Many items on the menu were not available. When ordered, the staff only said "no". Not an apology that the item is not available, just an unkind "no". Sunbeds at the not-so-clean swimming pool would be convenient. WiFi is only at the reception, while there is WiFi available in the rooms. For some reason the password for this other network is not shared by the selfish staff. Music is played way too loud at the bar, and songs are continuously being skipped halfway through. Really annoying.

Prós: The nature around is amazing. Also the girls working in the kitchen are very friendly and atentive

Contras: The matresses where quite old. The food was tasty, but the portions where extremely small considering the high price, and would not always match what stood on the menu. Also the restaurang is open only for breakfast and dinner only, so if you just want to chill at the resort, you are going to get hungry. Bring some snacks! Self catering facilities and functioning bicykles would be awsome

Prós: First I like the location the food Iask for was well prepare and delicious wekup in the morning and fill and admire the look like if I stay in the jungle I recommend the future tourist to visit and stay on this cabanas

Contras: I leave in blank because everting like me

Prós: I loved everything! I arrived in the early evening feeling extremely unwell and Alfonsina completely looked after me. Made me feel welcome and gave and some tea and a drink to help me feel better. Breakfast is delicious and healthy. The room was amazing.. listening to wild animals laying on a very comfortable clean crisp double bed. I used the pool the next day ans had all facilities to myself.. amazing wildlife around also. I had a delicious dinner prepared there. Do not hesitate to book this place. It's a unique and very special experience in Palenque to sleep amongst wilderness.

Contras: Just a normal sized towel in the room but thats being picky!

Prós: Cute cabanas in the forest, friendly staff and large, clear pool. A bit isolated but close to the archeological site.

Prós: There was a bed in the room, it was comfortable. General staff were kind and helpful. Not management.

Contras: We were given the room above the kitchen. We could see through the floorboards to the kitchen.. consequently we got to hear and smell everything happening in the kitchen.. at 6.30am every morning we were woken up by the microwave, blender, cat meowing (it sleeps on top of the microwave). When we asked to move we were told, by management’ if you don’t like it find somewhere else’. My lasting memory of this place is the sound of the microwave.

Prós: The area and the surroundings were awesome. Very much love in rustic-Style details. If you have a chance to stay here prefer staying in the cabins not in the house. Food is simple but tasty. Staff is nice.

Contras: The matress

Prós: We had a wonderful stay at El Colombre. The staff helps you with everything. Great pool and a lot of sunshine throughout the entire day. It was awesome. Would definitely recommend this to anyone who wants to stay in the jungle.

Contras: Nothing I can think of.

Prós: Well it's closed to eceryrhing..

Contras: I just didn't like the fact the main door always was luck.. it was the only hotel with main enter was luck .. I walk around the rest of the hotel door was always open.. also the hotel need to update their AC.. it's very hot weather..

Prós: Excelente localização, funcionários atenciosos, excelente estrutura e acomodações, hotel consta com ótima estrutura de cozinha para uso, e nos recebeu com água na recepção.

Contras: Sem críticas a dizer.

Prós: The shower and air conditioning were great.

Contras: The room was simple but that was fine; the main issues I had were that the windows were just shutters and they didn't close completely so it was very loud (especially when there was fine kind of possibly religious concert held across the street!) and the main door was glass so light poured in from the corridor. Also I could feel the springs in the beds and the pillows were quite lumpy although that's not that big a deal.

Prós: Very flexible with our time of arrival and departure, friendly staff, good location, free water in the rooms.

Prós: Location right in the center. We were able to leave our luggage there and use the facilities as we were taking a night bus after checking out. We also liked the rooftop terrace with hammocks.

Contras: It's quite noisy as it is located on the main road - so better bring earplugs.

Prós: Nothing, was a terrible experience

Prós: Um belo jardim com um ambiente limpo, cabanas modernas com todas as comodidades. Ótimo lugar!

Prós: Personal, rooms, view, gardens and best of all they are per friendly

Contras: Restaurant offers limited options for the size of hotel

Prós: Area is very green. Property was clean enough. Not far from the ruins, 5-6min by car. Not bad for 1-2 nights.

Contras: WiFi is only near reception and in the restaurant. There're no kettle and cups in the room.

Prós: Cabana was lovely, with private terrace. Walking distance to town, albeit a bit dark at night. Great waking up with the sound of howler monkeys. Great parking. Good value for money.

Contras: We were given an (old) room with a built in balcony, which we did not accept. If you want a real terrace, ask for it.

Prós: Cosy cabaña with everything you need. Nice balkony and outdoor place. Quiet and comfortable The host, Pauline, was very friendly and helped us with all questions and issues.

Contras: It was close to the beach, but could have been closer

Prós: Great location in the Jungle.

Contras: The is restaurant which is useful. Unfortunately they ran out of food twice during our stay (maybe because it was over Christmas)

Prós: We really enjoyed our stay at Cabañas Safari. The place gives you the feeling of staying in the jungle, but you can still enjoy excellent facilities, including a simple but good restaurant, a nice swimming pool, comfortable outdoor beds. It is also super close to Palenque's archeological site. Don't hesitate to book!

Contras: A few little extras would make the hotel truly exceptional. The cabañas could be better decorated. The restaurant's menu could be more elaborated.

Prós: Super helpful and very friendly staff!

Prós: The area is awesome! It's so quiet, they have a hammock, so many cute nice tables where you can hang out, great outside beds and beautiful nature.

Prós: Great location, was nice to get out of the city and listen to the jungle. Really interesting monkeys jumping through the tree tops, and amazing animals running around. If you are up for it you can walk there from the central bus station, about 1.5 kms. Staff were really helpful when our shuttle to Guatemala didn’t show up in the morning and they helped us arrange another a few hours later, top marks for that. I liked the restaurant but my wife struggled as she’s vegetarian, this was a constant issue during our entire time in Mexico though

Contras: They had these poor parrots caged up in the central garden’s. my wife And I hate seeing animals in cages. Hopefully they will release them one day. If you stay in one of the bungalows closer to the reception desk expect to be woken up by them shortly after sunrise (great if you are trying to get to the ruins early).

Prós: Nice and friendly staff

Contras: I asked for a quiet room and was given one on the street. They changed it but the one I had was still noisy

Prós: O bairro onde está localizado o hotel é um recanto natural fantástico

Contras: Tivemos problemas com privacidade na piscina (pessoas estranhas olhando pelas janelas) e os tours oferecidos pelo hotel são extremamente caros em comparação ao resto da cidade

Prós: O hotel é confortável e os funcionários são bastante atenciosos.

Prós: O quarto em que ficamos era o quarto Amor e foi ideal para relaxar no jacuzzi.

Contras: A internet é muito lenta.

Prós: Great location- close to the ruins and in the leafy la Can(y)ada area that had lots of great restaurants. Staff was very friendly and helpful. Everything was very clean and the pool area was very nice. The hotel helped us arrange some great tours of the area- it is definitely worth staying multiple days in the area. The Bonampak tour was very interesting, unique murals (long day but worth it) and the waterfall tour- Misol Ha and Aqua Azules was better than we expected. Very unique karst waterfalls with great trail to walk along and swimming holes, local food and craft vendors. We had previously arranged a tour with Viator to Bonampak before we arrived but they were a no show so we were glad the hotel had a nice tour we could reserve for the next day.

Contras: Our room had a problem with the key but they quickly worked on the problem and then switched us to another room.

Prós: Lugar aconchegante e bem localizado

Contras: A água do vaso do banheiro estava vazando

Prós: The location is great. And the pool as well. Good breakfast.

Prós: I liked that there was a little fridge in the room. We were able to keep food for our child. The balcony was a nice bonus but sadly our view was of a wall.

Contras: The walls are paper thin. YOU CAN HEAR EVERYTHING! The traffic outside, other guests conversations out in the hall, when they slam the doors, the restaurant staff downstairs. Super noisy! We weren't asked if we wanted a quiet room either, knowing we were there with a child.

Prós: Localização, recepção, limpeza, restaurante, funcionários

Prós: Lovely hotel, attentive staff, great location

Prós: Das camas, confortáveis! Limpeza excelente!

Contras: Comunicação sofrível! No café da manhã nunca conseguimos acertar nada do que pedimos, por mais boa vontade dos garçons! Eles simplesmente não conseguiam atender ao que pedíamos! Na recepção somente tínhamos comunicação quando o Jorge estava lá!!! Complicada a comunicação, sinceramente!

Prós: Bed (room 25) was the biggest we've encountered so far during three weeks of Mexico. Room was clean, shower was great. Pool area was slightly scruffy but pool itself was perfectly clean.

Prós: comfy bed, hot shower, spacious rooms, offered storage while I was on a tour

Prós: Nice staff that let us leave the luggage for a whole day since we took the nightbus. Big room and close to bus station and very central.

Prós: large room, hot water and air conditioning worked well, large swimming pool

Contras: nothing

Prós: Clean and decent hotel.

Contras: Very low security-the door locks are very shabby. I complained that my room was left unlocked after service and the reception clerk just stared at me. I threw up my hands and left. I think he was just some kid they got to watch the desk. Finally the guard came over and started putting the blame on me that I didn't push the button on the very shabbly locks.

Prós: O Hotel é central e simples.

Prós: nothing to like

Contras: First i never write bad rewiev and i have stayed in many cheap placed but this place is just terriblle the hotel is old,rooms dated,..mouldy bathroom..noisy rooms...its a hole STAY AWAY

Prós: Ideal for a short stop over to visit the archeological sites. Clean and comfortable double at a reasonable price.

Prós: I booked a room in the hotel on the basis of the good review it received and because of the location and the cultural experience I was hoping to receive. being a world travel and have already experienced different localities /hotels/ hostels/ resorts/ boutique hotels in Mexico. I must say that this hotel was the worst experience I had. I left my shoes to dry out on the terrace one day and the moment I realized that I lost it. I emailed and called the hotel and they said that they will look for it. once I retired to Chiapas after couple of days. they told me that they didn't find it. after making sure that I m serious about this shoe - not for its price but out of the principle that I dislike being robbed in a place that is full of cameras and in a place that is suppose to be respectful. they said that they will check the camera monitor during that day . after I returned in couple of days - they said they couldn't tell. - Maybe it was a ghost. that doesnt matter - what matters is that I will be returning to Chiapas in couple of days and will be filling a police claim in the hope that this hotel learns its lesson faster in the future. Best, Gheen Hamed

Contras: robbery.

Prós: Cheap way to stay overnight near to archeologic zone and bus terminal.

Contras: Ear plugs needed! The walls from room to the main corridor are very thin, so you can hear everything from early morning.

Prós: The surrounding area was very nice compared to the town of palenque.

Prós: Very convenient for all the tours. Supermarket is next door. All the restaurants are within walking distance.

Prós: Instalações recém construídas/reformadas.

Contras: Faltou um frigobar e aparelho de ar condicionado com maior capacidade.

Prós: Nice staff

Contras: No window in the room but this seems standard in Mexico.

Prós: I liked everything in this hotel and Palenque: friendly people, wonderful atmosphere, the location of the hotel -- everything was great! It is one of the best hotels in Palenque, to my mind!!!

Contras: i liked everything!!!!

Prós: Great value/price ratio. It's right next to a big cheap supermarket. We could leave our backpacks there of our last they of our stay and pick them up after our tour (around 8pm). 5-10 minutes walk to ADO bus station, 15 min walk to the center (there is not much to see though).

Contras: Nothing.

Prós: Fresh water in our room daily plus water fountain The pool is very small but it was clean and I really enjoyed using it

Prós: Cheap, clean, friendly staff. Pool for kids was great in the crazy heat

Prós: Arrived in early morning and could checkin early. Appreciated this a lot

Contras: No safety box, No fridge in room. Strange that there is NO ice provided! It is so hot here! We need to buy a 5kg bag of ice (no other size) and keep at their freezer, and asked for ice whenever we need. Very strange indeed!

Prós: The staff is very helpful and helps you storage your luggage even if you check out already. Thank you guys!

Contras: Lack of Amenities In the room, work on your check in time , we went to some waterfalls to kill time but it would of been really nice to have your room in an earlier time.