O check in foi hiper demorado levou quase 1 hora para nos acomodar, primeiro a recepcionista nos deu uma chave que nao funcionava depois de 20 minutos depois nos deu um apto ocupado e cheio de objetos pessoais e ate um celular dentro do apto tinha, depois de reclamarmos ela nos fez esperar mais uns trinta minutos e nos deu um apto no segundo andar e nao tinha quem carrega-se nossas bagagens foi necessario falar com o gerente para ele mandar alguem levar nossas malas e o cafe da manha tinha grande quantidade mas falta qualidade. O check in foi hiper demorado levou quase 1 hora para nos acomodar, primeiro a recepcionista nos deu uma chave que nao funcionava depois de 20 minutos depois nos deu um apto ocupado e cheio de objetos pessoais e ate um celular dentro do apto tinha, depois de reclamarmos ela nos fez esperar mais uns trinta minutos e nos deu um apto no segundo andar e nao tinha quem carrega-se nossas bagagens foi necessario falar com o gerente para ele mandar alguem levar nossas malas e o cafe da manha tinha grande quantidade mas falta qualidade
A localização...... O lugar tinha um cheiro muito forte de cigarro. Baratas no banheiro (eu vi 2 pequenas). Os lençóis da cama estavam manchados. A luminária do lado da cama não funcionou. A TV era velha e pequena. Ainda bem que eu só fiquei lá uma noite rápida.
Eu gostei de tudo O ralo não estava funcionando
Preço A banheira demorava para drenar ou estava obstruída. A recepção não deu a mínima.
Os funcionários foram simpáticos depois de eu ameaçar sair. O lobby era anexado a um country-bar e uma capela para casamentos. Uma cortina de fumaça nos recebeu bem na entrada. Os quartos e os lençóis eram estranhos.
O hotel é bruto Eles precisam de novas de gestão.
O tamanho do quarto e muito bom,contudo ja e um hotel com mobilia velha e necessitando de manutencao
Quartos limpos, equipe simpática, café da manhã excepcional. Bom custo-benefício. Eu gostaria de ficar lá novamente quando voltar para OKC. O banheiro era pequeno.
A equipe foi amigável Excelente localização Cama confortável Cheirava a Precisa de atualização A entrada não é realmente apesar de fora
Beautifully exclusive lobby with an atmosphere only describable by those who have seen it. Filthy. My bed sheets had dried crusty something on them. My shower curtains were filthy as well. Not what I expected from such a high quality hotel.
accomadating, close to bricktown, hint of mystery I would not have been able to afford it on my own.
The staff was very helpful and accommodating. The hotel had a nice mixture of classic design with modern comfort, and its location was tremendous. The bed was hard as a rock. Both my wife and I woke up with extremely sore backs.
clean,comfortable room.staff with good hospitality mind
Historic, nastagic, good mix of old and new wrapped together for a excellent experience of the city. The room was so quiet, and cozy perfect gey away! The valet bill...... I wish I would have been told beforehand about the charge. The maid start knocking at 1030 for noon checkout.
I thought the hotel was beautiful & we got good service at the restaurant & bar. We went to Red Earth Pow-Wow at the Cox Convention Center & it was two blocks away. We walked to the Murrah Federal Building Memorial as well as Bricktown, also in walking distance. My roommate left her cellphone & charger in the room & y'all are mail-ing it to her. I appreciate that immensely. I got an Email confirmation that said I had only one room. I called Book-ing & got that straightened out, then had problems checking in at the desk when we got there.
Way overpriced for what we received, but most staff was really nice we had reserved a double room and got a king bed. Went to restaurant downstairs, ordered a wine, it was out, ordered a beer, it was out. No free wifi, room key didn't work, had to get new ones. Breakfast buffet was ok, but gravy was ice cold..for real.. husband was extremely irritated, for convenience to convention center it was great.
Excelente localização. Ótimo happy hour e comida excelente no bar. Funcionários simpáticos. Quartos confortáveis. Excelente wifi. O atendente do café da manhã foi super amigável e preparou sanduíches saborosos. Minha cama era um pouco mole.
Patrick fixo a minha reserva. Cada pessoa neste lugar é tão amigável!!! Prateleira de cima !!!
The room was very clean and the bed very comfortable! Great Stay!
I boooked over a month in advance beause we were travleing with kids and I had specific req. which when I re-confirmed 48 hours in advance they told me were confirmed.. when we arrived the hotel was way over-sold...and none of my requests were able to be met.... very very upsetting
The staff was extremely accommodating, helpful and truly assisted in all my needs... The outdoor rooms for a woman staying alone.
The staff was nice and the location good. The rooms were older and out of date. Full sized towels were not provided but were "available at the pool." None were actually there. When we mentioned this to staff, we were told some were being brought out. None ever arrived.The iron in our room was old, spilled water, and ended up burning my pants (ruining them). The staff was nice about it and apologized, getting me a new iron. However, the manager just said they'd "look into" the problem and never got back to me with any solution for the ruined pants. This place in equivalent to a cheaper hotel, not other hotels moderate hotels. It's not terrible but not what is expected for the inexpensive but not cheapest price.
Breakfast was really nice. not the typical hotel breakfast it was above and beyond. We had a problem with the tv at first the staff brushed it off as it was a common problem. But after 30 minutes and another phone call to the front desk staff connected us to someone that could help us. A guest before us had messed the settings up. We couldn't fix it with the basic remote so we were moved to a new room.
The staff were very pleasant. The Internet was terrible.
The staff were very good and worked extremely hard. However, they were grossly understaffed. As a result service was a bit of a disappointment. The hotel is nice enough and the staff works hard, but the finer details that you would expect from a hotel that advertises themselves to be of 4 star quality were lacking.
The location was great! The rooms were way too small! --- a night should get you a bigger room!
Staff was fantastic very accomodating Noise from the trains
Valet parking and the rooms were fantastic with great beds, comforters and pillows. Loved the small desk and seperate living room from bedroom.
Staff was pleasant, room was clean, and we stayed a short time. But the first impressions weren't all that great. We asked for a crib in the room once we arrived. It took almost a half an hour to get it. No coffee in the room, even though there was a coffee maker. Pull out bed had no sheets and it took about an hour to get them. Also dishes were left in the dishwasher and not put away.