Contras: Would have been nice to have a small rooftop pool .....,
Contras: Is so expensive for a little room, you can listen people of the others rooms No free water No mini bar No pool
Prós: Excellent service.
Contras: Warm staff
Prós: Hotel is relatively new and in a safe location very near the airport and large commercial center with restaurants and beer places very nearby. Staff was friendly, attentive, professional, and the ...
Contras: Noisy air conditioning, but not a big problem. A bit pricey compared to other hotels in Colombia, but still a good choice.
Prós: Very convenient for the airport - 5 minutes by taxi and a £1.50 fare! Modern property, functional Helpful staff Quiet
Prós: The employees are kind and very helpful
Prós: Great breakfast.
Contras: Rooms slightly small.
Prós: Great and friendly staff. Nice location, just next to shopping mall. Clean room, great breakfast, channel TV, big TV, nice shower gel, comfortable bed.
Contras: wifi need to key-in log-in code for every log-in
Prós: Atendimento excelente. Localização boa. Quartos e áreas comuns limpas. Café da manhã justo.
Prós: Staff was amazing, hotel was nice and modern.
Contras: Rooms were small, and as others noted you can hear everything next door, or if you face the front, the bar music outdoor until 3am on a saturday night :/ and you have to pay for coffee in the ...
Prós: Location Breakfast Room Service
Contras: For international guests it would be good if the reception can talk English. If they speak it at all, it is very limited.
Prós: We had a large room, very modern and comfortable. The staff went out of their way to make us feel welcome, especially since when we were there, there were some major renovations happening. The ...
Contras: Once the renovations are finished this will be a little gem.
Prós: Excellent service. Wonderful room. The wi-fi connection works very well. Kindness of the whole staff is superb.
Prós: A lovely oasis of calm to pass the night in Neiva. Luxurious rooms and extremely friendly and helpful staff. A lot of effort had been made in everything, and we particularly enjoyed our delicious meal...
Contras: The area around the hotel wasn't the prettiest, but seemed entirely in keeping with the rest of the city.
Prós: Food was great and staff was amazing
Contras: I didn't like booking.com. You didn't communicate properly with the hotel and the charges should have been higher but they stepped up to the plate and honored what was on the listing
Prós: Staff was super nice. room was comfortable.
Contras: omg. no hot water at all.
Prós: Nice rooms, clean, comfortable.
Contras: Blankets could be maybe more than sheets but really it was pretty great.
Prós: The staff is awesome and helped us big time every day again. The neighbourhood is alright but better to take a cab in the night as it is an Industrial area and not much people will be around. The ...
Contras: It suprised me the room had a ven in stead of a airco. But it wasn't to bad to sleep with. Oh, and to be honest they should serve better coffee for as we are in Colombia.
Prós: A localização é excelente para quem está de passagem, é fácil de chegar e fácil de sair da cidade, mas a rua em que está localizado é horrível… mas bom para quem está de moto, pois só tem lojas e ...
Contras: Sem café da manhã e banho gelado. É o primeiro hotel no mundo em que não oferece banho quente… um absurdo.
Prós: this is a old hotel in the middle of downtown
Contras: Insects on balcony
Prós: The hotel is an old fashion place that has been renovated and looks good. It is an iconic place in which a very famous movie in Colombia was recorded. The location is just in the center. I liked the ...
Contras: Wi fi did not work (getting to the network is a puzzle), the drainage system of the shower did not work very well, so there was water accumulated all the time when I took shower, mattress was a bit ...
Prós: Clean comfterable rooms I forgot my charger and the bellboy come running behind us to hand it to me
Prós: staff very friendly and helpful.
Contras: room service was poor. I ordered a hot dog and the sausage came with the plastic and they charged for it anyway. My wife opened a pringles that was in the room and it was so old that could not eat it ...
Prós: Great staff we came on Sunday and everyone helped us as most places Are closed Sunday Very good breakfast Excellent pool Great location
Prós: Overall good service
Contras: The TV didn't work and even after reporting the issue nobody came to fix it
Prós: Rigoberto nice gym coach, restaurant staff and porter guy
Contras: Breakfast limited, be careful they charge you taxes once you arrive. Moreover they charge 'hotel taxes'. Blonde impolite women at reception
Prós: Guys at the front desk where really helpful and willing to guide us on different questions we had. Location was good, close to the terminal.
Contras: Extremely loud music at night, it felt as if we where at the party they where hosting... Impossible to get a good night sleep. Breakfast wasn't that great either, second day at the hotel was cold ...
Prós: Staff was as much helpful as they could. The room and bathroom were spacious and the bed was comfortable.
Contras: Located in a rather creepy street (even the taxi driver told me that). The aircon was placed in a corner and the room was not well isolated from the street, so it felt warm all the time. There was a...
Prós: The room was nice and very big. The aircon was quiet and good. The WIFI was good. The location is great, everything is close to the hotel.
Prós: Staff was verry friendly, ready to help you with everything. Wonderfull stay.
Contras: No negative points.
Prós: Parking was inside the hotel. Hot water
Contras: Attention at arrival was so poor, a woman that seems to be the owner forced us to pay $3500 by person for an insurance that is optional. First they said breakfast was from 630 but later she changed ...