Place and price the fact they propose breakfast in the room and when you ask for it they try to convince you to not take it because it is more expensive and you would have more choice on breakfast room! So why proposing breakfast in room? on op o it the choice in breakfast room was very poor
Very helpful service, excellent value and good discount arrangement with very nice restaurant nearby No
Very friendly staff, very comfortable, excellent location close to the railway station and very quiet even though overlooking the square. Nothing
Great location, especially for the proximity to the new Pompidou Museum. Very friendly and responsive people at the reception. Tasty breakfast buffet.
We stayed at Alerion for 6 nights, everything was perfect. The location is perfect, the staff is so nice and helpfull, even that some of them dón't speak English, the breakfast is very nice, the room was very comfortable and clean and the view from our room was magical! If I go in Metz again, for shure I will stay at Alerion! We had some problems with the shower, was broken!
The service was lovely and the location was perfect. The bathroom was a little small, but for the price in France we were happy.
Location and value for money
Spacious and comfortable rom, free streetside parking (19.00 - 09.00), free wireless internet access, city centre location (by railway station ... walking distance to shops, city centre etc.) Breakfast was basic but ok. Hotel is an old building and bathrooms/fittings are in need of refurbishment/modernisation. Overall no complaints ... would stay there again as it was reasonable value for money. Would have preferred a greater choice of restaurants close by, but we arrived later than planned to have researched more.
Excellent, courteous, attentive staff. They could not have been more helpful. Very clean. Good continental breakfast.Very handy for station and rest of town, Interior decor a bit garish - a very minor point.
Staff cheerful and helpful; the view from our room of the famous train station absolutely stunning; value for money hard to beat. Alerion will be our first choice on our next trip to Metz.
Simpatia dos funcionários Hotel nada "Moderne" beneficiaria com obras de remodelação, que abrangesse a colocação de ar condicionado, retirada de alcatifa, pintura das paredes com cor mais clara, substituição de janelas, mais luz no corredor. O preço que consta na informação do hotel é enganador: fazia referência a 177,85 euros por 3 dias e paguei 182,10
O atendimento de alguns funcionarios. São muito simpaticos, prestativos e sorridentes. O café da manhã é muito caro para o nivel. Não ha opções.
Gostei muito da localização, perto da estação, de ruas com lojas, da catedral, dos restaurantes. Os recepcionistas são atenciosos e os quartos, aconchegantes, com uma vista bonita de minha janela.
Funcionários simpáticos, pequeno almoço bom, bem localizado
Relação qualidade-preço para uma familia, a opção meia pensão é excelente, facilidades dos serviços, simpatia dos empregados, decoração, estacionamento razoavelmente fácil e localização. Internet nos quartos e não apenas na recepção.
Bom café da manhã, boa localização e funcionários atenciosos.
The location was fantastic for Historic Metz. The staff were outstanding and very accomodating. The decor in hallways and rooms could be updated...looks dated and dingy. Breakfast room and lounge were very nice.
Location excellent for visiting the Cathedral and other main sights. Excellent view over the Port du Saint Marcel. Room decor was slightly shabby (i.e. frayed wallpaper, etc.) & in need of updating.
central position, nice lobby Room is in need of decoration (carpet hanging down) and is pretty small for the price. We requested a travel cot and were told it would be in our room but when we got there it wasn't.When we then asked again for one, nobody was able to build one up for us. We were even asked to go down to reception to exchange the one we had and wasn't working for another one ourselves because the receptionist was the only person working at that time and she was busy. She did come up to our room in the end but couldn't manage to build any of the two existing beds up. In the end our daughter had to sleep on a big mattress on the floor because we were worried she would roll out of the big bed without side protection. We weren't charged for it though at least.
Situated in a beautiful part of the city, secure parking included. Very comfortable hotel with multilingual staff who were very courteous and helpful. Surrounding area has a number of restaurants
The hotel was in an excellent position. It was within easy walking distance of the shops but far enough away to enjoy the ambiance of an old town. There were many restaurants to choose from in close proximity. It was not easy to access the internet.
use of pool
Position. Metz is a great City. Had the choice of rooms which were a little dated but clean and adequate
O hotel é confortável e tem ótima localização, perto da estação de trem e fica a uns 15 min do centro histórico. O quarto cheirava a cigarro, embora tenha sido dito que o quarto era de não fumante.
Preço, localização A cama era desconfortável, mau isolamento de som.Ouviu-se a noite toda uma televisão ligada.
O hotel é muito bem localizado.
Localização, conforto do quarto e simpatia dos funcionarios
smell of smoke in the room
Was clean and tidy no frills good breakfast but nothing to do in the location of hotel
it was clean and inexpensive. The desk clerk was friendly and helpful. Room was small; amenities bare bones, although probably in line with the price. It was not as convenient to the autoroute as we had expected, and which was the reason we chose this hotel over a more expensive one in the center of the city.
Breakfast buffet, we were pleasantly surprised after the rest of the experience there. Location. Room minute, no wardrobe nor drawers. Some staff unhelpful some rude except one who was good, Their own website was misleading.
Not difficult to find for travellers, clean and good value for money.
Breakfast orange juice was very good The area it was in
Staff were friendly and food was good in the restaurant and good value.
sheets stinks, room unclean, stinking, stinking ... my first hotel tragedy.
good size room, good price, good breakfast, overall very happy, not somewhere you would want to stay for a weeks holiday but ideal for an overnight stop could have been sign posted a bit better, glad we had sat nav! even then we drove straight past it the first time.
Efficient Staff - value for money for Motorway Stopover Budget overnight stop and efficent staff
Clean and friendly One room had long untidy length of cable crossing the room at door height. Other wall had some the ducting cover hanging away from the wall.
Central location, old oak staircase.
The reception staff were very helpful We were disappointed that there was not a car park because that was one of the reasons that we chose the hotel
Very convenient location in historic section of Metz. We were pleasantly surprised with the nice room. Very friendly and helpful person at reception helped us find the parking garage. Very good breakfast and excellent value. Very difficult to find the hotel and the parking but could be due to the fact that we arrived on a Saturday afternoon when the one lane, one-way streets were filled with people.(Sunday morning the streets were empty and we found our way out very easily.) We would probably not go back to this hotel unless we were sure that we would arrive at a time when the streets would be quiet. But it's great if you don't have a car.
nice room, terrific central location
The location at the historical center Cleanliness of the room, the bed covers were stained and not clean. The bath needed improvement as well the closet was clearly an issue. Also they advertise parking. But do not have it. I had to pay my own parking about 700 mtrs from the hotel.
Great location. Breakfast was only fair, but without a restaurant fairly typical.
Centre of town. The hotel was charming, spiral staircases and old fashioned. Cafe's and restaurants on door step but heard no noise from them in the hotel. Would be difficult if you have a problem with stairs.
there were many restaurant and shop near hotel. The bed was so comfortable and they just changed big flat TV for all rooms when I stayed there. Very little difficult to find.
Good location, helpful staff
Da localização excelente, pois fica dentro de um parque que reune todos os tipos de entretenimento para os moradores da cidade, inclusive thermas, cassino, restaurantes, equitação, cavalgada e muito mais.O local é muito agradável e divertido. Nada de notável. Tudo aconteceu como previsto e desejado.
meals and the lake view
The croissants at breakfast were fresh Really dirty room, floor was filthy, other peoples hair in sink and on floor, bedside lamp not working, stale bread served with evening meal. Hotel in a rough part of town in industrial area and large rough looking council estate. very over priced compared to other clean hotels in much nicer surroundings.
The staff particularly the Manager was most helpful. The menu was good particularly the Buffets for starters and sweets.The location was also good with a picturest lake beside it and convenient for the city The air conditioning was extremely poor
Very good reception, evening food good. Nice place with lake/pond very nearby. Room was much too hot and could not breath properly in the morning. Breakfast cost too high so we forewent that.
It was a convinient stop driving from Strasbourg to Paris.Room was good size, clean and there was plenty of hot water for morning showers for 3. Can't beat the price. Needed more power outlets. We only found one. Plus one more if you unplug TV.
Clean , warm air conditioning , Hot water and shower very good, very well- organized, Booking with active hotels was straight forward and no hassle Young people in the room next door were noisy about 3.00am when they arrived this kept us awake with another day of travel this was not Ideal
location next to lake.easy to find from motorway and the childrens breakfast was free nothing
Reception were very pleasant and welcoming, speaking good English. Rooms were clean. Hotel was in a quiet location. Parking close to the rooms was not possible therefore making carrying heavy bags more difficult. The evening menu seemed varied, but all our meals were very oily. Breakfast was adequate but had to keep asking for more water/juice/milk/cutlery, which was a bit annoying on a buffet breakfast.
Convenience for local autoroutes, a useful stopping point between UK and Italy.The acceptance free of charge of pets. High cost of breakfast.The name of the hotel was not given correctly on the original booking forms, so that the Satnav would not accept the destination.