O pessoal é simpático, o conforto do quarto é agradável, no que se inclui colchão, almofadas e a insonorização. Não é um hotel que mereça a classificação de 5 estrelas porque não é central, não tem serviços para oferecer aos clientes (ginásio, sala de jogos, sala de estar, piscina, spa, etc) e o pequeno almoço é excessivamente caro para a qualidade e diversidade que apresenta.
a boa cozinha do restaurante, bem como sua carta de vinhos
The room I stayed in was a bit dingy, but overall the hotel is absolutely lovely! My only complaint is that I was asked upon arrival if I would like breakfast and I said that I did. When I came down to breakfast in the morning, my table was already laid up with a full breakfast I was not asked it that was what I wanted, I was given no choice, which is what I expected. All I wanted was a piece of fruit and a pastry. I said that I didn't want the full breakfast, but I was still charged for it, despite only eating the pastries. I wasn't happy about it and it put a negative slant on my stay.
Comfortable room, great bathroom. Lovely breakfast and beautiful surroundings. Good location. No
service, friendliness n/a
first class service - good breakfast - beautifull ambiance in room and hotel
The personal approach, quiet room for sleeping, interesting interior design, staff's helpfulness There should be some things fixed in the bathroom:-)
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
We were always warmly greeted each morning at breakfast by the owner. Hotel was very clean and spacious. Good location near the park and only took minutes to walk to the centre .International newspapers available.Owner helpful with French phrases.
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
I liked the design of the hotel, it is near to the centre no
They need a bigger sign on the front gates, it is hard to find otherwise (you can drive past several times).
OGostei do acolhimento, da simpatia, do profissionalismo, do restaurante, do fantástico pequeno almoço e do acesso gratuito à internet. Também apreciei a localização e tranquilidade do local. Não gostei dos locais disponíveis para acesso à internet pois são exíguos (apenas 2) e os teclados para além de não estarem formatados têm as letras gastas. Um teclado novo custa 25 a 30 euros!
do conforto do quarto e do atendimento da recepção
A minha impressão geral sobre o hotel é negativa. A recepção. O difícil acesso ao quarto inadequado para um estabelecimento que se diz de 5 estrelas.
Atendimento e conforto
O quarto é muito confortável e o café da manhã excelente.
Do pequeno-almoço, estar perto do parque de exposições, local para onde eu fui, ter bom acesso ao centro da cidade de carro ou de transporte publico e ter bons profissionais a trabalhar, muito simpaticos e prestativos. Sim, não gostei de uma conduta de ar, localizaga junto ao teto no interior do quarto, que fazia barulho toda a noite.
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Food for vegetarians could have been more imaginative
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Easy access and close to airport Gloomy room and smell of smoke
Standard of accomodation for the cost.
Reception staff were excellent and extremely helpful Bed was rather uncomfortable
espaço, localização, ser novo não havia cama, o sofa cama era desparelho, poucos funcionários
conforto e localização internet grátis
Exatamente o que o site noticiava e o que esperavamos. Um apart hotel no meio de Bordeaux. Como havíamos reservado previamente uma vaga de garagem, um atendimento realmente preocupado com o hóspede impunha que o hotel informasse previamente que a entrada de veículos era diversa da de pedestres (indicada no site), ainda mais porque as vias próximas estavam interditadas por obras da prefeitura. Além disso, diante das senhas e procedimentos para entrada de veículo cabia mensagem eletrônica com instruções.
Quarto confortável, bem equipado, com kitchnette e bastante espaço
Gostei da localização e da segurança com a utilização dos cartões para entrada e acesso pelos elevadores. Gostei do tamanho dos quartos, muito espaçosos e apropriados para famílias.
o quarto nao mudem nada
Hotel bem localizado, com bom estacionamento, quarto confortável. Não há padronização no atendimento. A funcionária que nos atendeu primeiramente, só vivia pendurada no telefone, inclusive me passou informação de restaurante anotando no mapa com o telefone no pescoço. Por outro lado, a funcionária do segundo dia, extremamente simpática, muito prestativa em nos ajudar.
Os funcionários foram muito atenciosos e prestativos. A localização é excelente, no centro da cidade. Os quartos são agradáveis com vista para um pátio interior ajardinado.
Gostei de tudo
Gostei da localização e da decoração do hotel (muito actual).
The location is excellent. Rooms/bathrooms were very small and there were quite a lot of stairs (no lift). If we had been unfit or very large people it could have been a problem. I was also disappointed that, having booked at least 4 months ahead and requested a quiet room, we were given one overlooking the street. We were able to move to another room the second night which was quieter but the bathroom was even smaller and you couldn't move in there!
Simple hotel but very tasteful and clean. Small but cosy room with good bed. Location couldn't be better. Excellent and friendly service. Given the price this hotel is an excellent if not the best choice in Bordeaux.
This is a sweet little hotel right in the centre of town run by a wonderfully friendly couple who make it feel more like a b and b than a hotel. Unfortunately the room I had was a bit shabby and the bathroom was tiny. Really tiny. Don't expect luxury.
The owners were very friendly and informative. Very good breakfast. Excellent location
Welcoming classy little hotel. Well located quiet street. Clean, nice art work on the walls. Attention to detal. Pleasant breakfast room. Good value breakfast. Rooms small.
Location excellent. Staff lovely - very helpful. Nice breakfast. Relaxed atmosphere. Small rooms but fine for price and limited stay. Little noisy at night from street but typical of city centre location on a Friday night.
Extremely nice and helpful front desk! Location was amazing. Very well-kept hotel. Room was very small (but very clean). Hotel was within ear shot of building construction down the street that made for a somewhat restless sleep.
The location is perfect! The owner and his wife were very friendly and helpfull. The rooms were clean and the atmosphere was warm and cosy. We were very positive about our stay in Hotel de France!
The welcome, the location and the comfort of the rooms
location was great the stuff was very pleasent the room was not very clean and there was no soap in the shower
Localização muito boa e boas acomodações.
Gostei do funcionamento do hotel e do atendimento. Não gostei da arrumação do quarto, principalmente da cama.
A facilidade de acesso e a velocidade da Internet disponibilizada
Boa localização e a preço razoável. Menos confisão com o parking.
Localização, praticidade, segurança Melhorar as condições do chuveiro. Não é possivel tomar banho de chuveiro com a cortina plastica grudando no corpo. Trocar o sistema de cortinas que inclusive não evitar molha o banheiro.
a cidade. localização ´não muito boa . poucos funcionários
Simpatia no atendimento e limpeza o facto de a recepção ter dificuldade no ingles
O ruído de ventuilação nos quartos é elevado, o que pode ser um problema para quem tem sono leve.
boa localizacao, facilidade deslocamento para as diversas areas de in teresse. bom atendimento a garagem propria é muito cara e não outra alternativa.
proximidade do centro da cidade internet cara
Não gostei de nada! Hotel decadente, não tem nada a ver com as fotos colocadas no booking(aliás não tem piscina como parece na foto, é uma fonte), não recomendo!
As instalações estão a necessitar de reparação. No quarto a torneira do lavatório esta desenroscada e não existem instruções para o cofre, por exemplo. A decoração esta desactualizada.
Hotel antigo, com acesso complicado, pessoas pouco receptivas
Quarto confortável Melhorar atendimento no restaurante. Facilitar o deslocamento de bagagens entre o estacionamento e o quarto.
Os quartos e casa de banho estarem remodelados e com uma boa dimensão.
Relação qualidade/preço. Atendentes dispostos a orientar e ajudar.
A spacious and comfortable room with a very pleasant and helpful staff. Unfortunately, in the morning I noticed that my hubcaps were missing from my car, which was parked overnight in the hotel's "secure" parking lot. Near a university, perhaps it was a student prank. I can't believe that anyone really wanted those cheap hub caps from my useless rental car. Nevertheless, I wouldn't leave anything of value in your car overnight.
Deco is really nice water in shower going everywhere
Although a quick overnight stay but after a long journey we enjoyed a lovely, clean & comfortable room witha beautiful en-suite & easy to use internet access.
excellent food and choice of wines
good garden and grounds with a little pool for cooling off the breakfast at 15 Euros is very poor value
Very clean, comfortable, and the staff was very pleasant. No phone in the room.
Excellent location in good surroundings staff unobtrusive and very helpfull would have stayed longer if room was available
Very spacious, nicely decorated, very helpful staff Nothing
Comfortably large room; good value (for France); Host was great: all the restaurants he recommended were excellent; location was great for tram & river; excellent bathroom facilities; very clean & responsive staff; central A/C or open window Nothing negative to report
Near to airport
Decent clean hotel, conveniently located near the airport, but not noisy at all
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Close to airport - good for a one night stopover - probably not for longer Service was a little slow
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
location terms & condition not clear enough
Ground carpets, cleanness of ground layer WC / its smell
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
The noise of the air conditioning system and finding the place
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
Very helpful staff. Had a triple room for price of a single as the hotel was empty. Good door system for 24hr access, basic breakfast but cheap. Flatscreen tv with cable in room. Good location. No directions on email. Only thing I could think of!
Basic, but very good value for money. Entry system with door code and prepared keys is very comfortable. Early arrival possible. Breakfast ist very basic, but at least included when booking via internet.
Very near to the city.
high ceilings, nice wood floors, excellent location, diverse neighborhood. pretty paint color on the outside. guests should be aware that no one staffs the property on sundays, and that you have to call a number given in the window in order to get instructions for access. guests should also be aware that the gentleman who answers the phone professes not to speak english. guests should further be aware that promised wlan does not in fact work, or didn't in august 2010.
Before we travelled I was a little concerned by a review of the hotel that I had read but my friends and I found this to be an excellent value for money and comfortable hotel. The staff were friendly and the self service breakfast was very good
Good position very close to the center of the city, nice staff, very good in languages and very kind Wifi wasn't working, toilette broken (we changed room but also the new one had problems), no elevator, breakfast not good at all
Was centrally located, easy walking distance to trams, Information Office, Laundry and restaurants. To me was only a 1 star Hotel. The Hotel was very very old and tired plus we were bitten each night by some type of insect.
Adequate for an overnight stop
Staff helpful - clean and functional. Breakfast simple, but fine as a quick start before setting off on a long drive.
hotel was clean and functional ideal for aerport and visiting Bordeaux.
the room ther was not anyone around to handle luggage and show you the room,I have the impression that you do not have enough staff for an hotel so big,the restaurant's food is mediocre.The price is almost right but it's not an hotel to brag about it.
Unfortunately I can't think of anything good to write here. As an aside though, avoid the 'Grill' across the road as a place to eat - it was overpriced and the food was terrible. It was small, the bed very uncomfortable, the curtain rail fell down, shower was poor. No safe, the free wi-fi didn't operate in the room. Staff did not speak any English at all. Breakfast was overpriced and poor quality. Unfortunately booking.com don't publish reviews until they have 8 in all - otherwise we may have been able to avoid this stay.
Good access to the highway. When we got there the reception was closed and we had to wait three hours outside. Really small rooms. Good for a night stay with small baggage, not for a long stay.The bathroom had mold and was a bit dark.
Quiet location near city centre Rooms are a bit on the small side
Central position. It is a hotel that has been modernised but keeps its traditional French character.Provision for taking breakfast outside in the small enclosed courtyard was particularly attractive. Shared balcony to first floor bedroom, this raising questions of security.
Clean; Convenient location. Over-priced for a b&b; Garish room decor; tv not working; Reception open only from 07:30 to 12:00 and 17:00 to 19:30 in March. Self check-in by telephoning someone for front-door access code.
Friendly staff, great location, safe, clean and well designed. A little bit noisy
It was very French and I thought the breakfast was reasonable value in the context of how expensive it is to eat out in France. There was no plug in the bath and you had to drag your suitcase up the stairs
Nice location. Freshly squeezed Orange Juice for breakfast. The hotel has no Air Conditioning. The "Garden View" consists of roof tops and a tiny piece of the garden. Bedding at least 30 years old.
The lady at reception was very kind and helpfull. The rooms could use a renovation, due to this it is not a real 3*. Attention the parking across the hotel closes at 20:00, gives a safe feeling but you should be on time to park the car. Perfect location.
Staff consists of one, but in spite of that was very responsive as I had problems with the door to my room and was on the second floor (no elevator & slightly handicapped) so that this one staff member had to leave the reception desk each time. I appreciated their patience I did not ask as I usually do, but was disappointed there was no elevator as now I am slightly handicapped and can do stairs tho it is difficult sometimes and I can't carry my luggage, but the one person staff carried my suitcase so that was a minor problem.
Very clean and friendly. Nice informal breakfast. Very convenient for town. Our room was on the third floor (no lift)!!!
The Hotel was quite close to the restaurants, shops & town centre Do Not Stay Here !!! We arrived at 13:30 & had to wait until 15:30 to check in. There is no air-conditioning, the room was small, no hair dryer, no safe, no elevator & the breakfast was expensive. The private parking was unavailable (the reason we chose the hotel) & parking was 10 minutes away at 29.00 EUR per night. Street parking was impossible.
O atendimento desde o e-mail até pessoalmente, foi bastante eficiente e delicado. O quarto é bastante limpo, a localização é muito boa (centro, transportes e segurança) e o preço foi compatível com o que o hotel oferece. O horário do check in, poderia ser ao meio dia.
O quarto era climatizado, o que foi uma vantagem. Também a casa de banho estava bem equipada. O quarto tem um desodorizante automatico que de 30 em 30 min "borrifa" um cheiro horrível que quase supera o barulho que produz. Também o ar condicionado é extremamente barulhento. O pessoal devia ser mais simpático.
Não fica perto do centro da cidade.Ao pequeno almoço o sumo de laranja estava esgotado e não havia pão. Quando o pedi foram fazer o que demorou quinze minutos...
Do atendimento, Nicolas è um excelente recepcionista, comunicativo, entusiasmado, bem informado. A moça que nos atendeu na parte da manhá tambèm era muito simpàtica. nd
Localização facil de chegar, e perto do centro, funcionários falantes em ingles e portugues, alem de Frances
Hotel espaçoso, com parking privado e gratuito. Duche com óptima pressão de água. Camas confortáveis e possibilidade de quarto familiar para 2 adultos com 2 filhos. Decoração já um pouco ultrapassada. Não é um hotel bonito.
De tudo, de um modo geral, mas em especial da recepcionista, criada na França, porém nascida no Brasil, falando um português fluente.Ela nos ajudou bastante com informações sobre a cidade e seus points de maior interesse. Nada a acrescentar
localização; parque auto gratuito
Free internet wi-fi access and free parking. A excellent breakfast cost-benefit ratio. to improve the system access of openning the parking's door.