Reception staff were excellent and extremely helpful Bed was rather uncomfortable
Standard of accomodation for the cost.
good customer care at reception desk on 30 July- late check in standard of rooms could be better, messy area on the left from reception desk-dining room, this hotel is generally ok if you are looking for cheap stay@ airport
Food for vegetarians could have been more imaginative
Easy access and close to airport Gloomy room and smell of smoke
Everything spotlessly clean and the staff were very helpful and friendly. Difficult to find, needed more detailed directions.
Gostei da localização e da segurança com a utilização dos cartões para entrada e acesso pelos elevadores. Gostei do tamanho dos quartos, muito espaçosos e apropriados para famílias.
Quarto confortável, bem equipado, com kitchnette e bastante espaço
Gostei da localização e da decoração do hotel (muito actual).
Os funcionários foram muito atenciosos e prestativos. A localização é excelente, no centro da cidade. Os quartos são agradáveis com vista para um pátio interior ajardinado.
Gostei de tudo
Hotel bem localizado, com bom estacionamento, quarto confortável. Não há padronização no atendimento. A funcionária que nos atendeu primeiramente, só vivia pendurada no telefone, inclusive me passou informação de restaurante anotando no mapa com o telefone no pescoço. Por outro lado, a funcionária do segundo dia, extremamente simpática, muito prestativa em nos ajudar.
espaço, localização, ser novo não havia cama, o sofa cama era desparelho, poucos funcionários
conforto e localização internet grátis
Exatamente o que o site noticiava e o que esperavamos. Um apart hotel no meio de Bordeaux. Como havíamos reservado previamente uma vaga de garagem, um atendimento realmente preocupado com o hóspede impunha que o hotel informasse previamente que a entrada de veículos era diversa da de pedestres (indicada no site), ainda mais porque as vias próximas estavam interditadas por obras da prefeitura. Além disso, diante das senhas e procedimentos para entrada de veículo cabia mensagem eletrônica com instruções.
o quarto nao mudem nada
Small but perfectly formed, very clean, modern and comfortable. Nice helpful staff. Great price, very close to airport and one 30-40min bus ride away from central Bordeaux.
Design of room. Room is too small, no furniture, even chairs and closet for clothes, just for sleeping. Breakfast for additional payment, no restaurant at hotel.
the room was clean and comfortable Not as near to the airport as expected, I was alone and would have liked more information about getting to the hotel.
Proximity to the airport
Very modern and surprising budget hotel, good location when you are by car, otherwise forget it. Nothing really
Lunch in the restaurant - excellent food & service. Paucity of airport shuttle services at the weekend. The furnishing of the bedroom was poorly designed - no drawers & no writing surfaces.
The hotel was good value and offered an excellent dinner. We would use the hotel again if we were near the city. Internet slow and unreliable. Nothing hot at breakfast
Staff at reception very helpful, could check in at 9:30 already, help with plane booking appreciated. Bus stop (liane 1) directly in front of hotel, good connection to airport and town there is free WiFi, but it is rather clumsy to use (not the fault of the hotel but of the company providing the service
Great design and decor in rooms, very comfortable rooms, free wi-fi, nice staff, excellent location near airport, good for a stopover or to visit the area. The restaurant might serve the worst food in France!! Very bad quality, and expensive. Restaurant not open at night for dinner, but there are better choices nearby within a 5 min drive.
The reception staff were extremely friendly and helpful. Our request for a taxi for 0500hr was dealt with immediately. And there was coffee available before 0500hr. That the restaurant was not open, and we had to seek out another place to eat, and what we really wanted was something on site so we could just eat and get to sleep early , because we had an early flight out. It would be great if there was a room that had 2 double beds, instead of the 2 single beds. We are used to having bigger beds.
Modern clean rooms, friendly staff. The AC was warm in both rooms we stayed in. I had to open the window to get fresh air. Rooms too small, the pictures in the site are decieving.
Proximity to airport and nicer than other chain hotels. I do not recall anything saying that the restaurant was closed on Sunday.
breakfast is served from 5 o´clck in the morning,There is a shuttle service from the airport The desk in the room was not so big, if you want to work.There is only one el contact, when you want to connect both PC and a printer
Atmosphere cheerful and friendly. Staff very helpful. Because my flight out was late afternoon I had to eat in your hotel having no transport of my own. I had an evening light meal and lunch the following day, both of which were barely edible and overpriced, fruit at breakfast either overripe or not ripe enough to eat, for this reason I would not stay in this hotel again.
Efficient staff, well organised hotel, v g dinner menue, excellent breakfrast w healthy choices, excellent info about Bordeaux and the region. Single glazed windows in the non-renovated area - a bit noisy, but we were given the choice to change room to double glazed if we had wanted.
Location and staff. Room was very small and nothing like the photos at the web site.
English speaking front desk staff. The shuttle driver should not park in the lane with high concrete barriers that guests can trip over in the early morning when going to the airport for early morning flight. My wife did and is not happy about it.
Superb attentive service, clean comfortable room, delicious food, easy airport access location. Highly recommend. I did not see a gift or sundry shop on location.
the room was very clean this hotel has the worst bar staff i have ever seen in a hotel i arrived around 20.30 checked in then went to the bar sat for 10 min before getting served then the barman disappeared again then 3 gents came in and waited about 15min one even went behind the bar and tried to pour a beer himself they even called reception then finally the same barman came back served the 3 gents and before i could say beer please he disappeared i waited 5 min then went to my room thirsty
Hotel was very clean and modern. Staff was also very helpful. The hotel is very close to Bordeaux airport, which was a plus, since we had an early morning flight.
I liked the distance to the airport. Heated pool was not heated.
Nearness to the airport. Friendly approach to dog. Helpfulness of desk staff. Lack of adequate road signs for the merinac airport. Much confusion there being three Merinacs
the beds were excellent, the room was nicely decorated, and it was very clean, it was relatively quiet, considering the fact it is situated very near the airport the staff at the front office is not very well trained and, except for a Senegalese girl, names Astou, they were all incompetent, when asking questions they never knew the answers... faxex would arrive and they would not warn us about it.
room was very nice we stayed at this hotel even though it was more expensive than most because we had an early flight the following day and there was an airport shuttle service, however this did not start early enough and we had to get a taxi. We were not informed of shuttle timetable at the time of our booking.
Room service for evening meal very good although limited choice. It needs to move into the 21st Century in terms of its menus, snack availability, breakfast selection etc.
flexibility of staff.
Decent clean hotel, conveniently located near the airport, but not noisy at all
Ground carpets, cleanness of ground layer WC / its smell
I liked the idea that they have a free shuttle bus. I just called the hotel and the bus came to pick us up. not really.
We stayed at this hotel for one night en route to a camp site on the coast. For the little time we spent there, we found everything about the hotel excellent, and would stay there again if in the area.
location terms & condition not clear enough
Clean efficient friendly welcoming and cozy feeling You might like to put the ph number of the shuttle service on the reservation when arriving at the airport it is not all that clear
It was clean, quiet, nicely designed, and very close to the Aeroport. We arrived quite late, and wanted to get to sleep. But I was given the wrong room (it was already occupied by someone), and then had to wait for the clerk to bring me a new key. Also, the staff did not explain the security system for entering/leaving the parking area, or for how to enter the back door of the hotel. The staff just wasn't very helpful at all.
Near to airport
The noise of the air conditioning system and finding the place
Close to airport - good for a one night stopover - probably not for longer Service was a little slow
Gostei da cozinha tinha o essencial para fazer comida e guardar no frigorifico os itens frescos. O colchao era bom . As janelas eram eficazes para arrejar. Podia ter ar condicionado e secador cabelo na casa banho
Aparthotel simples para estadia curta de familias em viagem, bons acessos e atendimento razoavel. Espaço reduzido mas, suficiente para 4 pessoas.
Tarifa acessível e acessos razoáveis os quartos deveriam ter ar-condicionado, pois estando o hotel junto a um aeroporto é impossível abrir a janela durante a noite ou manhã - principalmente quando se viaja com crianças
Para dormir uma noite, numa viagem entre Portugal e Paris, tem condições, embora fique isolado e com poucas alternativas, se necessitarem jantar. O pequeno almoço foi muito fraco e improvisado, com condições minimas
Acho que deveria existir uma melhor orientação para quem chega de carro. O transtorno para quem viaja com pessoas com dificuldade de locomoção é bastante desagradável.
Da limpeza dos quartos e buffet de breakfast. Pricedimentto de check in, me obrigando a pagar antecipadamente por toda a estadia, recusando uma cedula de 500 euros,. me fazendo sentiir muito desconforyavel; Isto quando podia apresentar 5 cartões de credito como garantia;
A localização. Acho que é um hotel 2 estrelas e não 3. O quarto é muito pequeno, péssimos acabamentos e conservação no quarto, o colchão foi de péssima qualidade que me provocou dores nas costas.
localizacao, preco e conforto.
Sua localização , gentileza da equipe e um muito bom café da manhã.
Localização, amigável, bom café da manhã, limpo.
Localização - excelente. Ambiente - bom. Várias famílias em passeio, algumas com crianças e sempre simpático. Insonorização -o ar condicionado funciona bem, mas faz muito barulho. Água quente - nunca houve água quente, estava sempre morna, mesmo à meia noite quando ninguém toma banho.
Tipo de quarto muito bom e a localização . nada relevante a citar .
Localização muito boa, proximo a bons restaurantes e de lugares interessantes parra visitação (turisticos e de compras)
Localização Quarto Deluxe: Pequeno e desatualizado Vista de parede Café da manhã
A localização. A competência e simpatia do conciérgere. A péssima iluminação do quarto. O sinal da Internet que não permite conexão. O exorbitante preço cobrado nos produtos do mini-bar. O absurdo preço do café da manhã.
Localilzação Excelente/Bom atendimento/Belo restaurante/Quartos um pouco pequenos pelo preço pago
O facto de que o hotel e muito perto da auto estrada e conveniente para quem esta de passagem por Bordeus. O Hotel ideal para quem esta de passagem (esta categoria nao se encontra nas opcoes acima).
Quarto ideal para uma paragem de descanso durante uma viagem, pequeno mas muito confortável e acolhedor. Pequeno almoço a 9€.
a boa cozinha do restaurante, bem como sua carta de vinhos
O pessoal é simpático, o conforto do quarto é agradável, no que se inclui colchão, almofadas e a insonorização. Não é um hotel que mereça a classificação de 5 estrelas porque não é central, não tem serviços para oferecer aos clientes (ginásio, sala de jogos, sala de estar, piscina, spa, etc) e o pequeno almoço é excessivamente caro para a qualidade e diversidade que apresenta.