Hotéis em Luzerna perto de St. Matthäuskirche

Central location The room we were in had a bathroom with a clear glass door whchi made the toilet clearly visible from the sleeping area! When we complained they said " is that a problem?". We solved it by taping newspapers to the door with band-aids.

great shower and staff smelt of smoke and very noisy - early morning personal wake up of other guests meant all have to wake up. Clock chimed loudly every 30mins so no sleep either. Not really like a hotel more like decent rooms above 3 restaurants.

This is my worst experience of life by booking.com hotels, for me this hotel was cost arround 50 frank where as I pay arround 260 frank, then extra for parking, room was full of mosquitos,was very hot in aircondition system,very old hotel, for me it was like no star hotel, where as they claim as an 4star hotel. There is nothing I like ,its my worst experience of life pay very high and get totally opposite thinking for what I payirequest booking.com, please dont offer this hotel any molre to his valued customers.

The staff were generally pleasant and helpful. All the rooms are listed as wireless connected. When my computer did not work in the room I was given, they were willing to change my room the following day when another room became available. The hotel was much smaller than I expected. I came with a large roller type suitcase expecting to use elevators. This hotel has elevators between floors which requires one to use the stairs at some point when moving around in the hotel. A baby crib was left in the hallway for storage in front of my room. This gave the hotel a cramped appearance and the feel of a boarding house more than a hotel. The image I had from the website did not match the reality.

localizacao (muito perto da capel bridge), modernidade, internet wireless incluída no preco,frutas no quarto e facilidades para chá e café free (location, new and modern hotel, fruits in the room and tea and coffee facilities free), internet wireless free). melhorar o café da manha e incluir no preco. (breakfast basic and not included in the price- extra).

Hotel bem localizado, limpo e confortável. Café-da-manha ruim , restaurante com pouca disponibilidade.

Da localização O hotel trocou o nosso quarto e de os de mais dois casais que estavam conosco, nos colocando num prédio anexo, com quatro lances de escada. Embora o quarto fosse muito bom, não foi o que nós contratamos. Foi uma atitude arbitrária