A cidade e muito bonita. A localização do hotel em frente a praia e fantástica! As instalações são antigas e não há ar condicionado....
O conforto do quarto, o café da manha e a localizacao do hotel.
A localização, a qualidade de atendimento, tranquilidade, confortavel, o ambiente relaxante. a quarto onde estivemos deveria ter cabine de duche em vez de ("banheira-jacuzzi) o que não é nada pratico.... nao tem resguarde para agua
a localização falta de ar condicionado, quarto fraco para o padrão do hotel, ficamos no último quarto do corredor
Staff were very helpful as we only understand a little French Cost for parking bicycles overnight/ pricey.
clean rooms and good value for money. parking space is too small
Good value simple Hotel
Friendly helpful staff
Near to city centre, free parking, close to Docks Shopping Centre, free croissants and newspapers
Within walking distance of the centre, very close to ferry port
The design of the hotel room, the bathroom (even if small), was clean and it is an amazing value for the price.
The hotel is nearby the station, so it's a little bit noisy.
Free car park facility,Free internet access, very close to Dock where many shops including good restaurants. Variable price policy according to the custumers. Somebody has paid only 50 euros just enar to me on same day!!
Friendly atmosphere with smiling staff Nothing to dislike
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
amusing lift No parking, small room
comfort bed, spacious room nothing
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
Good rooms and quirky great decor, staff very good No
Friendly staff, good breakfast, nice room A bit of smell of smoke in the room on arrival so necessary to open window.
receptionist/owner tried to do all she could when it became apparent one of the booked rooms was not available. The alternative room smelt very musty
The room was adequately furnished and clean, bed comfortable. Location convenient for town centre and easy to find. The big price mark up for single occupency
Isabelle and her husband were very nice and helpful. The bathroom didnt have a door only a courtain to separate.
Clean, proper rooms in the middle of the city centre. Excellent for a city trip, since its cheap and very central. Great boulangerie (bakery) next door! The staff behind the desk could have been a little bit more friendly every now and then and there also absent quite a lot.
Absolutely everything - the proprieters are charm itself - fantastic value,spotlessly clean.I cannot fault this hotel in any way and we will certainly go back. Breakfast is excellent. Absolutely nothing - we have stayed in other larger more expensive hotels and they don't come anywhere near the Richelieu. We are world wide seasoned travellers. This is fantastic value.
The hotel was located in the city center, which was great. The bathroom is not really separated from the room, but this is still OK.
Excellent location, clean rooms, friendly helpful staff, great value.
We just slept at the hotel. We have been visiting the normandien coast. The staff talks perfect english and is very friendly. The rooms are very clean, but basic. But that is all you need if you are visiting for a few days. For a 2 star hotel i am impressed parking during the week is in the street and is payed parking between 900:1200 and 13:00-1800 (expect sundays)
nice staff. comfortable room (good bed), our bikes were safely parked in a garage.
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
everything!the best weekend in my life :) no
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Good clean room There was no air-conditioning & the staff spoke very little in english
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Good basic accomodation, value for money Breakfast was a little dissapointing
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
Good location at a reasonable price
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Very central, comfortable hotel with car parking
Excellent quiet comfortable and clean rooms/linen.Staff very polite and helpful breakfast well organised and very good value for money. Would definitely stay again and recommend it to others no
The receptionist was very helpful. The children could have breakfast free. I was not keen on the sofa bed in the family room. The parking was expensive if you used the hotel car park.
The location, the friendliness of staff and the excellent breakfast Thought room decor a bit sparse
Open until midnight. Place to park tandem inside hotel. Good buffet breakfast. Close to Le Havre town centre & the ferry.
Friendliness of restaurant staff.
it was near the central of city it was very old.
Almost imposible to get to because of city campaign to reduce traffic! Pity because it is in an enviable location. I would recommend to someone who is going to be driven there, but not to someone like me who had a rented car.
The staff were frendly and helpful
The confort the parking
The ease of checking in after arriving at 8.00 A.m and the closeness to the ferry and town
Free WiFi on groundfloor. Nice location, perfectly inbetween beach and city centre. The room we got was old, dirty and very smelly. We went to the reception and they gave us another room. The hotel is very old and really needs a big renovation. In the bar, nearly all the seats were raptured. In our second room, the lamination was broken. It all looks very tired, and priorities aren't right. A new tap and a new showerbath, but all the old waterpipes are still there. It all needs a new floor coating and a new wall covering, but they choose to invest in flatscreens (they installed them when we slept there: early in the morning in the room next to us with a huge drill!). I really don't understand. When we checked out, there was a misunderstanding and I asked some questions. The receptionist went mad and wasn't friendly at all!
MY Honest opinion is : Staff was really friendly....location was amazing...pillow & bed was awesome:). Good people with good service make your day. So this hotel would definitely be my only choice when i go to Le-Havre again No complaints at all
comfortable and I really liked the smell of linen, smelled like home...
The beds were comfortable and the food good. . The shower bracket was broken which meant the shower had to be held in the hand and the curtains did not close correctly which let the light into the room
The hotel was conviently located in Le Havre and it had a private car park. The rooms were looking tired and were in need of redecorating but were clean and comfortable.
Kind hotel staff at front desk. Martime theme all through the hotel makes it look very cheap.
convience,locality,easy booking in,tidy clean room/late bar service cost,expensive local beer, no tea/coffee making faciltys, charge for scooter parkin
quite reasonable price. breakfast was poor
Myself and my two young grandchildren stayed one night so as to catch the early morning ferry to England. The hotel was very close to the ferry port, which as a foreigner I welcomed. We arrived and stayed overnight on a Sunday. Regretably most of Le Havre was closed. This included the restaurants and cafes. I had to drive my young children quite distance out of Le Havre to find food for them. It would have been much better if Les Gens de Mer had been able to provide us with a meal.
Staff were very helpful and the bar opened late No shower over the bath, only a hand held shower
Gostei da localização do hotel, da tranquilidade e do atendimento dos recepcionistas.
Pessoal simpático, jardim bonito Falta ar condicionado
Central, bem situado, próximo das redes de transportes, próximo da praia, tranquilo, bom bufet de pequeno almoço com bom horário.
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
Good location, friendly staff The smell in the badroom
There was no toilet in the room
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
Excellent location and friendly atmosphere. Pretty garden area.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
Ok for one day stay. shortage of hotel staff.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
the hostess was very welcoming and helpful.
the staff were very friendly and helpful
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
The polite staff, the quality of breakfast and ease of parking
The shuttle service into Deauville The car park
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
location is really good, calm place, park. Good swimming pool
Location (only hotel right on the beach for miles); great view from the breakfast room; very nice bath room. Possibility to book a massage - the masseuse came to the hotel. very small closet: a chest of drawers in the room to store things would have helped. The dusting could have been improved. Room towards the road was very dark and did not get much light. Despite the air conditioning not working there was a constant noise from the ventilation system which was worse at night and could not be shut off
Well maintained hotel facilities in general. Very friendly hotel staff. Good location just in front of beach and easy access by car. Small dining room for breakfast. One window in the room could not be closed completely.
The view of the ocean, the cleanliness, the great value for money.
Everything. Staff were very nice and courteous. Room with a clear sea view. Excellent breakfast None whatsoever.
Right on seafront with uninterrupted views. Having balcony was very good. Staff booked us into excellent restaurant nearby. Booked Officer Cabin which, on your website, clearly showed as having a balcony but when we arrived, our room did not have a balcony. On our insistence, we were changed to a room with balcony. Hand-held shower only - very difficult and inconvenient. Hairdryer did not work properly. Would be helpful to have hotel services folder with English translation as well.
The hotel is nearby the center of Le Havre, has a splendid vieuw on the sea and the breakfast is very good!
The location is very beautiful, but ... ... the room comfort is poor, because of the noise from thge VMC - like a big engine 48...50 dB (A)
Excellent location, rooms and good service. Well worth a visit
Room with see sight. Location of the rooms with see sight is above a pub, so there can be noice during the evening
I specially enjoyed the navy style of the furnitures and the kindness of personnel.The view is wonderful and deserves the price of the hotel. Maybe, compared to other hotels, the breakfast was not really on line with the price
The staff were friendly
Conviniently situated, staff friendly and helpful No restaurant is a nuisance on a cold Sunday in Le Havre, where most restaurants are closed. Only available parking nearby is on a meter in the street. The room I had was a little run down.
70's Stye Hotel... But very good position and kindly staff Wc in different and very small room...
The staff at the desk were exceptionnally friendly and helpful. Location is good for the harbor, which can be reached by walking. There is a grocery store one and a half blocks north on the Rue de Paris. This hotel has an elevator.