Good all around hotel
Was very clean and quiet The breakfast was not included and I had to pay for that separately and it was not worth the $12.00 a person for the breakfast buffet. I also had to pay for parking separately.
The staff was friendly and very helpful location was excellent Just need a exhaust fan in the bathroom the shower makes it very steamy
Location is excellent (easy walk to the Country Club Plaza) and price is good for the market. Parking is easy and convenient. Breakfast buffet and fitness center are about average for this level of accommodation. Decor is a little dowdy and dated. No mini-frig. In my room on this stay, there was a continuing, intermittent noise of water flowing through some pipe. It would go on for 30 seconds or so, stop for a little bit, then go on again for another 30 seconds. Not real loud, but enough that I woke up one night around 4:30am, and it took a while to get back to sleep.
The location was great with secure parking and excellent staff. I wish I had taken down the young black ladies names as she was absolutely amazing. Best customer service I have experienced in years. Rooms and hallways were a bit dated.
The location is convenient if you want to explore the Plaza area. The rates were reasonable compared to other properties in the neighborhood. The hotel is otherwise lackluster in every way. - The hallways are dark and dingy, - The shower curtains are not water resistant. If you take a long shower the curtain will soak up water and leak onto the bathroom floor. - The toilet would not flush properly and overflowed into the carpeted area of the room. - Parking is limited and the spaces are tight. - The rooms do not have refrigerators. I cannot recommend this location and will stay elsewhere in the future.
Desk staff worked to give the best room opportunity for three people when the hotel was pretty full. Awesome ... awesome shuttle service. We had planned to walk to THE PLAZA in Kansas City, but having the shuttle to and from "made" the trip so much more pleasant. Very minor ... but it would have been nice to have some water cups in the bathroom.
Friendly staff, nice restaurant for breakfast, clean, great beds, quiet rooms! Parking was congested. Underground parking was advertised, although the spaces were limited. We had to park on the street.
Location Outdated decor, lack of a refrigerator or included breakfast
Friendly staff and great location. Nice bar. No refrigerator in rooms. Have to pay for breakfast. Small bathrooms for King room.
Great staff Everything else was subpar. Bed was extremely uncomfortable. But for the price is was a good place to stay for a night. Don't think that I could do more than that.
Staff was helpful in providing directions to local eateries. Condition of building and view from room, or rather lack thereof.
The location was close to the downtown area. The price was good for the location.