Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,0
Prós: The care was very nice and the drop off was very easy.
Contras: I had set it all up to skip the counter. The website specifically said that was available at MCI airport. After wasting a ton of time outside I had to go back in and now the line was huge. They didn't care an made lousy excuses. I needed the car another 9 1/2 hours and they charge a huge amount.
avaliação de
-
9,2
Contras: Nice car; good experience picking up and dropping off. However, the car didn’t have any washer fluid, which I discovered when I was driving on a dusty gravel road.
avaliação de
-
8,8
Contras: Several times that I’ve reserved rentals recently, I’ve been given cars other than the class I reserved. None have been upgrades but vehicles that I would’ve paid a lot less for if I had reserved them originally.
avaliação de
-
9,2
Contras: No staff at drop off
avaliação de
-
10,0
Prós: Friendly staff and both check in and out were a piece of cake.
avaliação de
-
10,0
Prós: Great rental process. Nice staff. Easy to pickup and return the car. Loved the car we got!
Contras: Nothing. :-)
avaliação de
-
6,4
Prós: KC Alamo staff friendly and efficient. They got my missing backpack with laptop to lost and found at Alamo, and agent was helpful in returning to me. Only thing was I got laptop back day AFTER 5 hour presentation, not before. Local staff great. Alamo's national lost and found procedure was awful.
Contras: Discovered missing laptop 150 miles from airport. Could NOT contact KC Alamo directly to resolve in timely manner. Had to work through obtuse Alamo online reporting system and indifferent national phone rep. Had to do trainings without laptop. Traumatic experience. Will not use Alamo again.
avaliação de
-
9,6
Prós: Yes
avaliação de
-
10,0
Prós: Super fast and easy picking up and dropping off.
Contras: Help knowing what cars I could pick from. They let us use National's car lot and we weren't fully sure what cars we could grab.
avaliação de
-
6,0
Prós: Friendly staff
Contras: Trash in car from previous renter. Oily film on inside of windshield made driving at night dangerous. Car needed an alignment.
avaliação de
-
6,0
Unknown charge
Prós: Decent price, open late
Contras: Car was dirty, including pet hair, dirty windows. Returned early. They said I would get emailed receipt but I have not. I did receive a charge on my credit card. What is it for?
avaliação de
-
4,0
Long wait for a dirty car
Contras: The car was dirty. Windshields had smudges resulting in poor visibility. Wipers were not helpful. It took way too long to obtain the car. There were three employees present but only one was working. The line was unnecessarily long
avaliação de
-
9,2
Contras: Nice car; good experience picking up and dropping off. However, the car didn’t have any washer fluid, which I discovered when I was driving on a dusty gravel road.
avaliação de
-
8,8
Contras: Several times that I’ve reserved rentals recently, I’ve been given cars other than the class I reserved. None have been upgrades but vehicles that I would’ve paid a lot less for if I had reserved them originally.
avaliação de
-
9,2
Contras: No staff at drop off
avaliação de
-
10,0
Prós: Friendly staff and both check in and out were a piece of cake.
avaliação de
-
10,0
Prós: Great rental process. Nice staff. Easy to pickup and return the car. Loved the car we got!
Contras: Nothing. :-)
avaliação de
-
9,6
Prós: Yes
avaliação de
-
10,0
Prós: Super fast and easy picking up and dropping off.
Contras: Help knowing what cars I could pick from. They let us use National's car lot and we weren't fully sure what cars we could grab.
avaliação de
-
6,0
Prós: The care was very nice and the drop off was very easy.
Contras: I had set it all up to skip the counter. The website specifically said that was available at MCI airport. After wasting a ton of time outside I had to go back in and now the line was huge. They didn't care an made lousy excuses. I needed the car another 9 1/2 hours and they charge a huge amount.
avaliação de
-
6,4
Prós: KC Alamo staff friendly and efficient. They got my missing backpack with laptop to lost and found at Alamo, and agent was helpful in returning to me. Only thing was I got laptop back day AFTER 5 hour presentation, not before. Local staff great. Alamo's national lost and found procedure was awful.
Contras: Discovered missing laptop 150 miles from airport. Could NOT contact KC Alamo directly to resolve in timely manner. Had to work through obtuse Alamo online reporting system and indifferent national phone rep. Had to do trainings without laptop. Traumatic experience. Will not use Alamo again.
avaliação de
-
6,0
Prós: Friendly staff
Contras: Trash in car from previous renter. Oily film on inside of windshield made driving at night dangerous. Car needed an alignment.
avaliação de
-
6,0
Unknown charge
Prós: Decent price, open late
Contras: Car was dirty, including pet hair, dirty windows. Returned early. They said I would get emailed receipt but I have not. I did receive a charge on my credit card. What is it for?
avaliação de
-
4,0
Long wait for a dirty car
Contras: The car was dirty. Windshields had smudges resulting in poor visibility. Wipers were not helpful. It took way too long to obtain the car. There were three employees present but only one was working. The line was unnecessarily long
avaliação de
