Prós: Knowledgeable and friendly staff. Staff moves with a sense of urgency whether helping with getting a taxi or loading/unloading luggage. Believes in customers first. Hot breakfast service was quick and plentiful.
Contras: Breakfast eggs were oily at greasy - too much oil. Draining with a knapkin fixes it.
Prós: Wonderful staff and service that make this budget option a great place to base your visit to Hue. Staff is knowledgeable and super helpful with a warm, inclusive attitude.
The facilities are basic and quite dated but this adds to a certain quaintness and, as long as the shower works and the bed is comfortable, it works for the location and price!
Prós: Almost nothing. I booked for three nights and checked out after one. The only good news is that I wasn't charge a fee for the early checkout.
Contras: The location is isolated with little access to restaurants or shopping. The room(s) were dirty and smelled of mold or mildew. The shower and toilet are in the same enclosure and moisture evaporates slowly making for slippery walking and wet toilet seats. The cover on the sofa was dirty and there was no desk or work area. I can't recommend this hotel!
Contras: ...Umm the passion fruit juice at check in was a tad sweet
Prós: Great Breakfast buffet, Location in "old city" good for sightseeing.
Hotel tours and driver were very good.
Prós: From beginning to end, and everything in between, I was totally delighted with this hotel.
Contras: Like every hotel, the prices of the drinks at the bar are substacially higher than if you went to an outside bar or restaurant, but the were not abusive by any means, just higher than drinks if you exited and went to a town bar or restaurant.
Prós: Equipe incrível. Café da manhã maravilhoso. Excelente no geral.
Contras: ... Hunm o suco de maracujá no check-in estava um pouco doce
Prós: Excelente buffet de café-da-manhã, localizado no centro histórico, bom para passear.
As excursões e o motorista do hotel eram muito bons.
It seems in general that the Mondial is better suited to East Asian than Western tastes. The breakfast buffet was skimpy on Western selections. It's relatively far from Hue's tourist sites. The place needs a modernization overhaul. I would rate this a 2 1/2 - 3 star hotel.
Prós: The staff went out of its way to help us in a all respects, especially when I became ill (no fault of the hotel). Cannot say enough good things about them.
Contras: It needs double-paned windows - the traffic noise was awful. Inconvenient location. The room flooring seems to be coming apart. Poor lighting & one bulb was burned out.
Prós: The breakfast on the rooftop was great w/both Asian & Western options. The staff up there was lovely & they were the only welcoming people/ladies at the entire hotel.
Contras: The staff at the hotel were very cold & not welcoming at all. They did not properly greet me when I arrived, didn't bother to ask where I was coming from, ect...like most other places-they actually didn't have my booking at first even though I did it ahead of time online & showed the reservation #. Hue in general was not kind to me as an Afican American female, & this hotel fit right in w/what I experienced the day & a 1/2 I was there (I left earlier than planned due to feeling extremely uncomfortable). The men in the lobby that sit around & do not do much laughed & talked about me each time I was in the lobby, it was very obvious they found black people amusing. It was extremely immature & uncomfortable. No one was willing to help me w/the train ticket I needed assistance with & when I returned from the tour they originally forgot to book they did not ask how it was, ect...if you are Asian (specifically Vietnamese) stay here because they were treated w/high respect. If you are a Westerner & particully African American do not book here!! the room were clean, as in no dirt, ect...but there were so many ants in my room on the 2nd floor as well as mosquitos. The walls are very thin, I heard the family next to me change their babie's diaper & heard the man snoring the one night.