Welcome Piram Hotel

We are very disappointed about the hotel policy concerning the SPA; when finaly we started to ajust with our bad hotel reservation and decided to enjoy; we went to the SPA and had the turkish bath where the lady told us that it was free. At the spa there was 2 sections: one was reserved to the couples with private area for which we had to pay 20 euros each and one common area that lady told us that it was free. But at out check out: the receptionist girl charged us 30 euros for the usa of SPA which was supposed to be FREE; we tried to explain her but she was so rude and greedy with money that she didn't listen our explaination and said that the person who told us that was free didn't speak english!!! Whereas I cans assure that the lady in the SPA spoke a very good english for an Italien. Moreover, the receptionnist had such an attitude that we had decided to say nothing coz she was not worth our politness, that's way I have decided to write this review. Had a very bad experience in this hotel besides this ROME is a nice city, worth visiting.

Contras: we booked the hotel after seeing pictures on your website but when we got in ROME, we were so disappointed about almost everything in PIRAM hotel; the room with lots of noice with view in the garbage area; no bath in the room; leaking sink and toilet boil