The Palm Court Hotel

Nothing

I gave rating of 1 because I couldn't go any lower. I've not seen a more shabby, outdated and dirty hotel than this. From the pile of mattresses in the carpark with black mould that tells it's been out there for at least 6 months, to the interior that looked old , outdated and falling apart, to the disgusting pool area that had missing slabs and rusty rails to the lift that felt like a death trap. These are all before you get into the room. Room was extremely small with a very small bed that had springs poking me from the cheap low quality mattress, it had outdated old looking funiture, dirty stained carpet and a tiny 14inch television. The bathroom was cheap and shabby with the toilet seat falling to one side, the shower had no pressure, so bad that I checked out without having a shower. And, I paid almost £150 for a night of this nonsense, when I can get Hilton for £80. Such ripoff and greed should be illegal, it should be criminalised. I forgot to mention that the staff were friendly but I will definitely not stay here again, not even for free.