Surtees Hotel

Location of hotel

Had to stand and wait 25 minutes for soneone to come and book us in at the reception No heating provdided apart from mini desk heater which did not provide much heat at all mould on the bathroom ceiling and walls and stunk curtains were not big enough to cover the window which made the room cold and draughty. Waited 40 minutes for breakfast in the morning where we sat in a cold room because of the heating not working

Staff very friendly and helpful

Public areas very worn

Breakfast was freshly cooked.

Was difficult to find - situated in an area that 'has alot to be desired' Outlook was of a rail bridge and underneath it's arch's - the 'homeless' living. Not recommended for a saturday night stay - unless you like the noise/music until 3am of the pubs and clubs.

clean /comfortable room

situation as it was very noisy until about 4am also they ran out of supplies for cooked breakfast

Situation of hotel.easy access to shops,bars.cleanliness