Schlössle Hotel - The Leading Hotels Of The World

Hotel personal in our check in was friendly. We've got offered a drink while waiting to do the check in.

We had to wait more than 40 min to check in- there was only one small group of 4 people before us. Fortunatelly they offered a small drink, for the wait. But that was the only nice experience during the stay. Hotel charged us 200€ for the accident - their explanation was- we dont know how much it will cost. Why not send the invoice after to us, when they know the cost. When we cheked out, the personal wahted to double charge me. I had to prove my previous payment- it made me feel very uncomfortable. The rooms are very small, ceilings very low. Airconditioning in the room made very strange noice. No-one asked how was our stay when we checked out. Room service for breakfast- you have to fill 2 breakfast cards, and they charge you Double money for service. even if you stay together in the same room. Looks like they are only money oriented. I travel a lot and always in 5* hotels, and this one was the most disappointing experience.