Plaza Hotel & Casino

Percevejos

Barato

Percevejos

A água cheirava a esgoto

O hotel em si não é tão terrível, bom estilo, boa localização.

A equipe foi rude e inútil, exceto por 2 pessoas, a água cheirava horrível, tv quebrada, eles nos disseram que o hotel foi vendido e não podíamos fazer o check-in mais cedo, mas quando reclamamos (após desfazer as malas) nos ofereceram para nos mudar para um quarto diferente... e quando dissemos que não queríamos nos mudar porque já tínhamos desfeito as malas, não quiseram dar outras opções. Ainda não sei como eles iam nos mudar se o hotel estava lotado....

As janelas estavam tão sujas que eu não conseguia ver lá fora

A moça na mesa da roleta

A piscina estava turva, sem varanda

Nada

Quarto, comida

Eles me cobrado duas vezes - para taxa de resort 22/dia. E assim taxa hotel 30 por dia !!!

Nenhum serviço de limpeza na minha três poderia ficar

Customer service

Was charged different price for resort fees than quoted by Kayak.

Hotel was very closed to down town.

Rooms very dirty. We had used towels in bathroom & empty water bottles under TV stand. Also the entire hotel smell like marijuana which was horrible. Definitely never again !!

Outdated but not bad

We had a good view of the city and the beds were comfortable

The heating system would come on every 40 minutes or so and would be really loud for a few minutes and then turn off. The sheets on at least one of the beds were clearly not changed as there was small wrappers tucked in between the comforter and sheets. The most annoying thing though was booking through kayak we were comparing prices and Getaroom was the cheapest option at $44 and they said you paid $0 at the hotel. There were other options that came to $53 with a $20 resort fee included but we thought maybe Getaroom had a special deal worked out where you didn’t have to pay the resort fee. Well we got there and they tacked on the resort fee so it was $10 more than what we could’ve paid. That was frustrating