Mercure Zakopane Kasprowy

Location and general facilities. Their Alpine inn across the way .....totally under-utilised and under-appreciated by guests. Buffet style food was generally good but desserts were usually awful - sweet, colourful, creamy concoctions that are meant to imitate some international standard of cuisine. Far better to stick to simple and delicious Polish cakes & cookies , of which there were sadly none.

Smell of smoke on some floors despite signs given Polish guests' addiction to cigarettes. The prices for a half-decent glass of wine were extortionate for a 3 star hotel. No free tap water or water dispensers.

Everything, location, staff, facilities, restaurant and on and on

I likes the view from the room. The fast elevators. Lots of space everywhere. Free internet. All of the staff except one.