Hotel El Panama by Faranda Grand

The location was excellent, close to the centre and to public transport. The staff were helpful (most of the times, with one exception at the restaurant), but their English was poor to non-existent. I don't speak Spanish and I was struggling. The bed was comfortable. The wi-fi was excellent too.

The worst feature was the air conditioning in the room. It was too cold all the time and there was no possibility to regulate it or stop it. It made my stay very uncomfortable. The room was rundown, the curtains not so clean, the flush in the toilet broke down (although they fixed it), The coffee facilities offered in the room were flawed: Only coffee, no sugar, no milk, no spoon. There was no fridge in the room (they had taken it out). The windows were not so clean and the coating was peeling. Breakfast was average. The variety in fresh fruit was limited, the cheese on offer was low quality. No boiled eggs on offer, just scrambled eggs. They only offered me one water bottle (small one) on the first day, when I asked (there was none in the room). On the second day I asked for one at the restaurant and they charged me 3.30 USD!. Of course I never asked again. I bought water at the shops at a fraction of this price. The lobby was always noisy-too many people and a convention taking place with loud music.

service and restaurants

rooms were beat up and needed upgrading and paint

Bad and even no service at pool area. We could not get a glass of white wine.