Hotel Brussels

The location and the price

No hot running water (Maybe the hotel should be 3 stars?) Noisy because of repairs going on

Spacious rooms Big windows Clean bathroom

Shower is less than lukewarm (almost cold). Heating is not adjustable anywhere in the room. Shortage of charging plugs for electronics. Furniture (incl. bed) is extremely & visibly old. Found traces of eggshell in my scrambled eggs!

The location wasn’t bad. 20-30 min walk from major things

The shower had black mold on the ceiling! COVERED IN BLACK MOLD. There was also hair in the shower, and the sink was clogged. When staff was notified they told us they were booked and to bring it up in the morning. Which was fine considering we were here for a night and for a pub crawl but I paid over 125€ to stay at this hotel.

The room was so big the location was nice

The bed was not comfortable and staffs in the room was old .

Value of money ok, although I trust for this amount or +10 Eur more we could have had much better standard elsewhere. Big room.

Not sure about 4 stars for this hotel? Doesn’t look as this hotel has been refreshed for very long time or is maintained when some items require repair. It almost looks as it had it good **** stars times - many, many years ago. Bathroom, bath, very used, Hear-drier did not work. We booked the room for a couple, ended up to ask for second items; glas, towel, pillow - room seemed to be prepared for a single person. Also no kettle Tea/coffee option in the room - as in most hotels this days. On the table we found bills of the customer - who must have occupied the room before us. Lack of proactive, nice customer service approach. Did not feel welcomed in this hotel. Was were pleased to depart, so many things were disappointing especially assuming that it was a 4stairs hotel that we booked.