|Distância do centro||9,6 km|
|Avaliação da localização||8,4|
|Aeroporto mais próximo||Seattle Tacoma Internacional|
|Distância do aeroporto||27,8 km|
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Quarto lindo. Café-da-manhã fantástico. Piscina agradável. Boa academia.
The room was very clean, the staff was so friendly and we loved the breakfast.
All the construction work around.
The hotel room was nicely updated, not old & worn out, and very clean. The bed was comfortable and there were plenty of outlets. I enjoyed breakfast and the wide variety of food offered.
The staff was very young and "green". While they were friendly I think they could have used some additional training. We had arrived earlier than check in but decided to ask if our room was ready. Unfortunately our room wasn't ready, but instead of the associate determining when it would be ready, she responded with 'I don't know" and "I will call you when it will be ready". Better training would have provided her the skills to determine quickly when the room would be ready, thus giving us an idea how to spend our time while we wait. Instead, we randomly drove around the area and within 15 minutes of leaving the hotel we were called to say the room was ready. Its minor inconveniences like these that can affect a rating of a hotel that really shouldn't. I would have preferred to just have sat in the lobby waiting for my room to be available. Additionally, days prior to our arrival, the hotel directly emailed to offer a room upgrade to two queen beds with a balcony. Unfortunately what I didn't know was the room faced the freeway - so there was constant freeway noise. Upgrade offers like these aren't really upgrades.
The facility itself was lovely. Wonderful amenities. Very comfortable mattress and bedding. Full breakfast with healthy options included in price. Safety measures for accessibility given location near Northgate Mall. This would have become the hotel we stayed in every time we visit our daughter, were it not for the problems below.
We were charged for our room on arrival. Despite confirmation that charge had gone through accordingly on our banks online account review, facility stated it had not and requested we run our card again on day of departure, with the assurance that a second charge would not be generated. However upon review with our bank, we were charged an additional $285. Secondly, another guest used his key card to access our room (inadvertently - he was as surprised as we were!). Was not an issue, as we were just watching TV, but should never have occurred. Reported to front desk staff who seemed befuddled. Attempted to reach the property at the phone number listed to discuss concerns, however it is an automated line with no customer service option. Only options are to make a reservation or confirm a booking :(
The breakfast was FANTASTIC! It had hot and cold options, smoothies pre-made, and various meats!
Com uma estadia Hampton Inn & Suites by Hilton Seattle/Northgate em Seattle (Northgate), ficará a 5 minutos de carro de Northgate Mall e de Green Lake Park. As principais comodidades incluem um business center, jornais grátis no lobby e um serviço de limpeza a seco. Planeia um evento em Seattle? Este hotel dispõe de uma área total de 104 metros quadrados para eventos, onde se incluem uma zona para conferências. Há estacionamento no local.
baseado em 471 avaliações
- As instalações do hotel estavam limpas
- Ótimos locais para fazer compras
- Hotel moderno
- Atendimento amigável
As condições variam de acordo com o tipo de quarto e o fornecedor.
Avaliações sobre Hampton Inn & Suites by Hilton Seattle/Northgate
Atrações mais populares
- Green Lake Park 2 km
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|Kenmore Air Harbor||6,3 km|
|Seattle Lake Union SPB||7,9 km|
|Seattle (Ferry - Pier 69), Washington||9,7 km|
|Seattle (King St. Station), Washington||11,2 km|