Crowne Plaza Dubai

The room and the location of hotel.

There was everything closed, this not the time to take the booking

Cleanliness was terrible, all the furniture was dusty. We expect clean rooms especially during COVID-19. The view was horrible, we requested main road view but were placed where this was a construction site. Room service was very slow, we got water and slippers after an hour of asking. Toiletries weren’t provided. Because of all this, we didn’t bother requesting cleaning or a new room because the process was so slow. Staff wasn’t attending the reception while checking out, we had to wait for so long. The hotel wasn’t well maintained for a 5-star hotel at all. New 4-star hotels have much better standard for the same price. Clear instructions for self parking weren’t provided since there was no valet. We checked out early because the stay wasn’t great. Me and my friends will not book a stay here again.