Colony Hotel

The staff were pleasant and helpful

Room was in poor repair no tea or coffee facilities no extras like shower gel etc and no extra pillows or blankets

The lobby and restaurants looked really nice. The man at the front desk was friendly.

The carpeting in the 6th floor hall and room was shabby and stained. The room was very hot. We ask the front desk to come up and check the air conditioning. They said they turned it up so we went out for lunch and came back in two hours and it was still the same. Hot and stuffy and we knew we would not be able to sleep at night. Plus the area was run down and shabby and we didn’t feel safe as three women to walk around in it. There was trash in the streets and dumpster divers digging through the trash Bins. We checked in at 2 PM and asked for a taxi and check out at 5 PM. They wanted to give us a different room but we knew it would be the same so we said we needed to leave. They would not give a refund and they would not give back our city tax.