Amora Hotel Tapae Chiang Mai

Horrible service-felt cheated

Contras: They overbooked and when arrived at 1030pm tired from our flight they sent us in a car to another hotel. It would have been forgivable had it been another 4 star or better but it wasn't. It was a dirty 3 star at best. After traveling for weeks I had been looking forward to two nights in one spot. It was a hassle to have to repack and get the car back to the Amora in the morning. They offered no refund, they claimed to have upgraded us for our second and final night but the only difference was a higher level floor. Hardly an upgrade. The management staff had no service skills. They were very unreceptive to complaints.