Review of stay
Prós: The decor, the green aspect, the products, the staff
Contras: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.
Prós: Sustainable approach and best designed rooms yet experienced in our travels.
Contras: Slightly aloof staff - but maybe that's a NY thing...