Excellent staff who took initiatives to be of assistance. Internet in room did not work, even though that had been requested as essential
Great destination ... staff is extremely friendly, extremely good spa and gym, brand new and very nice, ... Do not change anything, just perfect
We got excellent service. The spa is one of the best i've every seen in a hotel.
Very satisfied by the high standard of service and facilities. It is an excellent place to relax in the middle of the city.
room was very nice, location perfect entrance is not convenient for cars, and main door is not impressive as it should be
Stayed here many times and "£ per luxury offered" is probably the best value experienced. The rooms are superbly designed and the beds very comfortable. Attention to detail in every aspect of room provisions for business or pleasure. All room electicals modern and working. Buffet Breakfast plentiful and good choices. Immaculate public areas. Free valet parking. Everything you would expect from a 'proper' 5 star hotel. Staff at breakfast slow and couldn't understand basic English words like "tea" or "coffee", or their Turkish equivalent. Annoying, but gave us something to laugh about!! Would have expected fresh orange juice at breakfast, not the sunny-delight-style provided. Tried to stay an extra night but reception insisted they were full, yet booking.com showed plenty of availability.
Very well run hotel with good services in an ideal location Some of the light coloured carpets in the room and corridors were marked/stained.
Very good location, close to the city center and sea site; ecxelent decoration, friendly stuff and clean... Everything was perfect
Hotel facilities and good service.
Fabulous hotel. Huge very luxuous rooms. Perfect, very nice staff. The best breakfast we never had in a hotel.
Perfect view from 12th floor down on Izmir - ask for a room with view! Rooms have style and sophisticated details.
Nice and helpful personnel, nice roof-top. Bathroom lacks odor insulation (air conditioning), it is almost see-through and very awkward for double room which is not for couples.
Close to the fair and the city. Surroundings are not really enjoyable with the building site right in front of the hotel.
Great view of Izmir port
It's new, modern and has a good location. The gym consists on only 2 runways and one bike.
The hotel is near the center and the beach of izmir but the location it is no good. when I check out they told me to pay breakfast separate but breakfast included in room price. they hv taken photocopy of booking com confirmation and I didn't pay finaly.also few persons of the staff speak english. generally staff are unfriendly.also none taxi driver speak english
For the star rating and fo rthe price the breakfast is very poor, must improve.
The help and advice form the front desk staff was excellent at all times. They were frinedly courteous and very professional Dinner at the restaurant was quite poor - we chose a' la carte & so many dishes were not available, and almost no deserts. If we had known that in advance we would have gone elsewhere.
The situation The room smells tobacco
Extremely convenient Hotel for my needs.
Convenient location, no noise during the night, free wifi, friendly people The quality of the breakfast, the cleanliness of the room, old sanitary ware.
First, the quality of room equipment and amenities Second the locatrion, with freearking inclusive, close eveywhere Third the friendly manners of the staff Defintely an hotel to recommend In our sopecific room ( 503) the air condition did not work properly, and I think was because filters were not taken care as should be, but in general we are satisfied with the service.
It was ideally situated for our purpose. Plenty of transport was available. Also close to International Fair. I did not like my glaass of orange removed each time I went to the breakfast buffet. Whilst eating breakfast I did not expect staff to be cleaning and polishing around me.
it's good value for money (around EUR 100 ) - well equipped Gym; good food in the 9th floor rest. The hotel is a bit older and it shows. Expensive food and drink and the topfloor restaurant that they advertise is closed all summer.
location and quality
Extremely kind and helpful staff. Large and clean rooms. Very comfortable beds.
I enjoyed the view from the room, the breakfast was full and the location that is very central. I find it a little old-fashion, a renovation seems necessary.
Location staff was not helpful
First of all, the breakfast was superb and staff was kind&friendly. Unfortunately my partner had a misfortunate accident in the pool changing room due to a fall on the slippery/wet floor and has been in bed since but we would like to thank to your staff who were very helpful to get us some tablets on a Sunday morning while all the neighbouring drugstores were shut. Of course the wet floor :(
the price was excellent and the view of the room was marvelous not at all
Professional staff. Quick check-in and check-out. Restaurant open till late.
We found the hotel to be freindly & very central to all locations of Izmir
world stantard hotel great breakfast friendly helpful staff great view of the ocean
This hotel is fantastic value for your money. The room was large, very clean. Very good shower. The hotel is located on the waterfront and is simply the best. I was very satisfied with this hotel and wlll come back again and again There was nothing to complain about
The staff was pleasant and very helpful. they went out of their way to reccomend great restraurants and tourist agencies to set up our day trips to Ehesus and Pergaman. The rooms were very clean with large bath tubs and large shower heads. also Our hotel room faced the bay and the view was amazing both during the day and night. The hotel was very quiet and relaxing.
Great location, harbour view, helpful staff.
the freindly staff and informative reception the room aırcon was not working the bathroom was very cramped and the hotel drinks more expensive that lovcal 4 star hotels
Excellent hotel and staff. Great location (but see below). Nearby Night Club upon until 4.30 am nearby (not the hotel's fault)
Receptionists were superb! THey helped us with all the information we needed. Beds were very uncomfortable.
Great location. Very nice facilities. Efficient staff. Lovely breakfast room overlooking the harbor. none
Friendly helpful staff ( reception and porters}
Staff was pleasant and helpful. The breakfast was very good with a nice selection of food and the location was great for exploring the city.
The staff were very helpful
The location is great, and the staff are very helpful. Also, there is a taxi stop infront of the hotel. They charged me more that I agreed with booking (I reserved in euros and I payed in YLT) due to conversion problems. They should be able to charge in euros. Also, they wanted to keep my pasport with them ultil my last day, and I do not like being in anther country unidentified. I had to pay in advance to keep my pasport.
Seaside View is the must! Central location. Excellent breakfast.
Helpfulness of reception and staff and doormen. Lack of parking.
Excellent Location Decor quite dated, shabby in parts
The room was well equipped, large and comfortable. I appreciate the free wifi in the room too. No information available at the reception desk to visit touristic places, and the staff at the reception desk could hardly help me.
The location of the hotel in Izmir was fanfastic and the balconies overlooking the water were wonderful. There is noise from the street below but if you close the balcony door it is quite sound proof.
The sea view. The location. Relatively large rooms. Breakfast was of a rather low standard. Messages left for us when we were absent were never received.
the location the breakfast bar
I booked a room with seaview and it was excellent. Clean and got everything you need. Very nice buffé breakfast with coffe,tea juice, different kind of breads, cheese, vegetables etc. The staff was very helpful and friendly. English speaking ! They helped me with when I wanted to go by bus to the other side of the bay and to find a place a map of Izmir and they gave me a map of Izmir which was much better than the one I bought ! I would highly recommend this hotel. It was really a nice view from my room. Of course you could hear cars in the morning, but not disturbing at all. I would especially say thanks to Aidyn and Murat !!
location and view were spectacular. Needs a coffee maker in the room.
We took the train to the Alcansak station, and arrived late at night. We accidently wandered into a VERY sketchy area, with all of our luggage and two small children! Thankfully, we were able to get online and quickly book the Ramada Izmir. A taxi took us there without any problem, and the stay was very nice for the price. Breakfast looked impressive, but not great tasting. Staff was very snooty; they obviously thought their hotel was the best the world had ever seen.
the club room concept was really good and enjoyable
The Crowne Plaza is a wonderful comfortable hotel. For the facilities, it is astoundingly competitive to hotels in the center of Izmir. It seems a bit of a distance out of Izmir, but there is an excellent free shuttle with regular trips downtown and to the airport. The highlight is the spa ... a comfortable pool outdoors, thermal pool, hamman and so on. An unexpected highlight was a decommissioned warship and submarine parked at the waterside out front (closed Sunday and Monday) which gives tours. Although the guides' English is limited, and the signage is all in Turkish, it was fascinating to see inside them, especially the submarine. A simple shopping mall next door provides forgotten necessities. The hotel has bike rentals and although we didn't do it, you can ride all the way downtown on a broad pedestrian/biking path. No. Everything was excellent.
We were very pleased with the standard of the room and the view. The pool was very nice but probably a little too small (access to sunbeds) for the size of the hotel. Also, a tendency to play loud music all day which is not to everyone's taste. For a short trip, it was acceptable.
Staff and services are top quality. Not really a problem, but the outdoor swimming pool was a bit disappointing. Also the menu of the restaurant did not seem special, so we did not try it.
The service was up to its standard The shuttle service. Has to be reserved one hour in advance to travel to downtown Izmir and back to Hotel. They should have a schedule for the departure and return at specific time with no reservation involved.
Friendly Service Very little english spoken, especially in the bar/restaurant
the kindness of the staffs and the facility
All was perfect. Can't think of anything I did'nt like. Extra credits for reception! I had many question and all were answerd. Thanks again !
Very comfortable and excellent hotel. it has an excellent view of Izmir city and coast from it rooms. All in all an excellent hotel. A bit far from city center but the hotel runs a free hourly shuttle service to the city center.
Sea view, quality of used materials in the entire hotel is very high, excelent treatment by staff None
Da limpeza do quarto e do preco. A internet e gratis.O pessoal e muito amavel E preciso incluir si falam ingles ou nao tanto o pessoal do hotel como as pessoas do pais. E muito importante. Tive problemas de comunicacao no hotel e na rua.
Gostei muito do atendimento, limpeza e serviço, A Localização é muito boa, chega-se a pé em alguns minutos a qualquer zona do centro da cidade.
Hotel room was high tech and nicely furnished. Great water view. The breakfast buffet was excellent. Nice lobby bar area.
It was extremely fancy for the price, with automatic window shades, lights and a free mini-bar.