Resorts em El Gouna

Only the location with its natural beauty and the landscaping of the hotel Not 5* - awful food, could be cleaner

This hotel is far from been a 5 stars hotel. It is a step above a motel in the United States standard. The capert and floor of the room were dirty. The lighting of the room was horrible & very bad for the vision. The standard overall was chocking to find in a such a rated 5 stars hotel (the poor quality of the room from marble, to very hard mattress and pillous, to broken items from walls not repaired, tables, missing light bulbs). We also check in with 2 infants & were chocked to be given a room on the 2nd level without an elevator so we had to carry 2 strollers at least 3 times a day. We had to change rooms many times and we were not given a ground floor room. The staff took 4 hours to check us in & we have no response from the manager. Very very low end quality and wrong rating.

very quite place None

Friendly staff helpful and clean. Uncomfortable beds

Great buildings and interior, spacious and clean rooms. Rater than fine sand, the beach is made from gravels. Note that reservations for the a la carte restaurants needs to be made 1 day prior to eating, and they only take one seating per night. Very limited menus, unless you wish to pay extra. This hotel suits best families with small children, and without expectations for great food experiences. The service level in general is not 5 star standard, but this could be related to this being a quite new hotel. The area surrounding the hotel is very nice within, but stepping out of the hotel area, you will find construction sites. 10 minutes by taxi to go into Hurghada. At the private beach, you can expect persistant enquiries by henna tatooers Service level needs improvement. Not corresponding to the 5 stars of the hotel. Better information about the hotel facilities upon time of arrival, especially regarding how reservation at a la carte restaurants works. Opening hours for pools are a little short.

Was told upon arrival that the price on the site is not correct and they wanted to charge me extra however after a big argument the hotel manager opolgise for the mistake occurred. Food was not good at all. All doors licks in the room were not working including the security chain and no safe box in the too

The multiple restaurants and the effort that they take to prepare different dishes daily plus, the continuous cleaning of floors right thru the day. The rooms can be classified between 2 to 3 stars and the prices charged were exorbitant. Beds were very uncmfortable and full of bugs. Restaurant staff are very rude and unproffessional.

I liked best at this hotel the quality of the food, the cleanliess of the room and all throuout the hotel, the goodwill of staff ready to help you at any time, whatever efforts they were supposed to make. Also they had plenty of relaxing areas, with confortable chairs inside and outside. I did not like at all at this hotel: the size of the pools, the fact that just one pool (the smallest one) was heated, too many mosquitos, the beach was too crowded and just one beach bar for two hotels (Alf Leila and Jungle Park), and the size of the plastic glasses (100 ml for one beer)