hotéis em Crans-Montana

Prós: The staff were polite, friendly and efficient and we were relaxing in our room very quickly after arriving, a great relief after a long day of hiking. It was a clean and comfortable 3 star room. The hotel is attractive with nice lighting.

Contras: I didn't see the point of having expensive bottled water for sale in the room. With Swiss mountain water in the tap, surely someone would only pay 4 CHF for a little bottle of Henniez by mistake?

Prós: Comfortable rooms. Clean. Pleasant place to stay. Each room had three beds. Plenty of wardrobe space.

Contras: Free bus was good, but we couldn't follow the timetable easily. No vegetarian food option in the restaurant, but easy to find in the village. No security latch on the door to the room.

Prós: The people was very friendly and the hotel was so clean

Contras: i wish they have Prosseco but no complaint

Prós: Friendly and very helpful reception. Room was pleasant, what one would expect for a ski area.

Contras: The rooms with the best view were also on the road side, for me too noisy so I changed to the mountain side.

Prós: The price is reasonable considering the rather nice view over the villages. And breadfast is good in European standard. Room is clean as normally found in Swiss.

Prós: Very warm and comfortable hotel. Buffet breakfast was simple but good quality with excellent coffee. Staff were friendly and helpful. Parking nearby. Good ski storage and shuttle service to the slopes (Euro 4 per day). The entire hotel was spotlessly clean.

Contras: Location is about 10/15 minutes walk from the village centre.

Prós: Located in a very nice place with familiar but extremely professional staff. Rooms are clean with all facilities also for business traveler (internet connection). The food is very good as well.

Contras:

Prós: Beautiful views fron south side rooms on the eastern end of the hotel.

Contras: Inattentive desk clerk (he was on his cell phone most of the time)

Prós: Crans is very expensive, and this is one of the best quality/price options.

Contras: We arrived around 23,30hs and there was nobody, thay have left the keys aat the recpetion.

Prós: Central.

Contras: Make sure you get clear directions to hotel, we didn't and had great difficulty finding the hotel.

Prós: clean contemporary style and quiet

Contras: very bad internet service

Contras: maintenance at pool done at inappropriate time

Prós: the style was amazing and very cozy

Prós: The staff were friendly and helpful at all times. As the hotel is quite small, there was a more personal feeling, and we also liked the imaginative, welcoming decor.

Prós: extremely good attention from owner/manager.willing to do anything to add to your comfort.

Prós: Apart from the wonderful location, there was nothing to like about our stay at this hotel. We were treated badly from start to finish and one wonders why this hotel merits the five star status that it claims to have

Contras: We paid for a "de luxe double room with mountain view" and were shown what can only be described as a cupboard overloking the carpark. For an extra SWFr 100 we were offered the chance to upgrade to a mediocre room with a queen sized bed even though I had specifically requested a king sized bed. This room did have a mountain view but the furnishings were very tired and outdated, as is indeed the entire hotel. The staff was uncooperative and disinterested in our indignation at being treated in this way. The Director of the hotel said that we had no recourse because we had used an internet booking service as opposed to booking directly with the hotel. As far as we are concerned this hotel is a disgrace to the Swiss tourist industry.

Prós: Pessoal super simpático, café da manhã muito bom, restaurante ótimo.Boa localização.

Prós: The spa and the breakfast

Contras: The room was sprayed with a terrible smell/ parfum too, too much

Prós: The apartment was comfortable and having a kitchen was very useful with our two young children. The staff went out of their way to help and were very friendly. I would recommend this hotel to any one traveling to Crans-Montana.

Prós: Claudia, in the restaurant, was Superior. She was attentive and had a wonderful manner.

Contras: The hours for the front desk are not enough and the front desk staff needs to be more attentive to the guests requests.

Prós: The staff was friendly and also the location of the hotel was fantastic

Contras: The room we stayed was very old and it has to be renovated, also the bathroom is narrow a bit

Prós: The hotel staff was very personable and friendly in my treatment. It is not a super fancy hotel but you can tell they take pride in performing their duties. The restaurant again wasn't super fancy, but it was obvious the chef cared about details and making sure the guests felt like they had a gourmet meal experience. I thought it was an excellent value for the money and the right balance for me between costs and comforts.

Prós: Very family-friendly hotel with apartments for families, playroom with pool and table tennis, swimming pool and very close to Montana village for shopping etc. Good shuttle to the ski slopes. Food in restaurant was excellent and the service from the staff was very good.

Contras:

Prós: The front desk staff was excllent and the rooms are spacious. The room service food was pretty good.

Contras: The decor is something out of the 70's or 80's. I know it's mountain/ski type stuff, but it's pretty tired.

Prós: very kind attitude of the staff

Contras: good service

Prós: Nice Shalet Hotel with friendly atmosphere. Helpful staff and friendly management. Cosy lobby bar and nice chimney. Very nice food.

Contras: The restaurant did not have the menu in English however the stuff was happy to assist with the translation.

Prós: Very nice staff, always there to help. Spacious and well maintained rooms with good view. Confortable beds. Excellent restaurant with chalet atmosphere providing delicious meals. Nice location. They have a useful shuttle bus to the ski lift. This hotel seems very well managed.

Prós: The hotel provided free transport to and from the ski station

Prós: very quite position; very good restaurant

Prós: Good location, very friendly and helpful staff, nice room, a very good and cosy bar and restaurant with delicious food. Dogs welcome.

Prós: Great price, great room, great restaurant

Contras: Wireless internet wasn't working

Prós: The position in Crans Montana

Contras: I would have prefered it if there were "No smoking" areas

Prós: Great location and beautiful views from everywhere, comfortable rooms, good value

Contras: Yes. Staff was not prepared to deal with internet booking , therefore the same person gave me two different infos. First, everything seemed to be paid over the net with my credit card ,and when I payed the minibar , she said the bill was not paid so I have to trust her and made the payment again (or not) I will have to check on my next bill

Prós: Fantastic location. Very efficient and friendly staff. Good food.

Prós: Fantastic south facing room with balcony view of the Rhone valley and Alps. Very clean room room & hotel. Good Breakfast

Contras: Stayed at hotel in May. Quiet season. No hotel transport available when we arrived on Funicular rail. Hotel is 20 minute walk from station. Because of low season & few guests hotel did not operate the restaurant for evening meals, (only breakfast, which was good). Booked hotel having read reviews about hotel restaurant. Was dissapointed with this but otherwise everything was good.

Prós: Would recommend it to friends, pleasant location, good service and food

Prós: Staff was amazing and the room was perfect. Very accommodating to special needs and requests. Great view with balcony.

Contras: They double charged me for my room but they were quick to fix the mistake. Very respectful staff. It was about a 15 minute walk from the funicular but you could take a bus if needed.

Prós: very relaxing and pleasant atmosphere. They seem quite fond of music which is always nice.

Contras: The breakfast was ok, but could have been a bit better. The rooms were very nice, but did not have much character

Prós: The view from our room and the restaurant was stunning.The staff were approachable and friendly.The evening meal was outstanding with a good choice of local wines reasonably priced

Contras: The free bus system was erratic and confusing

Prós: Friendly service, great food,good internet access,ample parking,close to the ski slope.All around fantastic!!

Contras:

Prós: quietness, friendliness and professionalism of the staff

Contras:

Prós: nice hotel athough a little dated the staff were excelent and very close to the ski lift

Contras: some strange rule about not baby buggies in the hotel but not a biggie

Prós: view from balcony was excellent. Room was clean and the staff tried to understand English

Contras: The room was a lot smaller than it appears on booking. com, probably due to "fisheye" lens being used to take photos. We felt this room was overpriced.

Prós: This is a friendly family run hotel with excellent food and magnificent views.

Prós: Friendly atmosphere, and comfortable. Good location.

Prós: The spa area, position, restaurant

Contras: I think the breakfest was not so good.

Prós: Qualidade dos produtos do Pequeno-Almoço, Limpeza do quarto e da vista deslumbrante.

Prós: spa facilities, good breakfast, good restaurant, nice view

Prós: Hospitality, cleanliness, location

Prós: the view, the spa and the food

Contras: pillows too soft

Prós: spa facilities included in price are great, restaurant is good, staff very helpful, and we also had an excellent view. would certainly return here.

Contras: i asked for a double bed but got the all-too-common two twins pushed together... many hotels seem to have phased out doubles, but sleeping with a canyon in our midst was not real comfortable.

Prós: Perfect atmosphere

Prós: I like their food in the resturant.

Contras: The location of the room. It was in the back side of hotel.

Prós: Location, nice and friendly staff and procedures in resto, fair room quality.

Contras: Inaccurate room made up (no dust-off works, bed sheets with holes, unleft tips caused no shower gel suspensions nor soap bars left after room make up works on the last day of our stay. Will you stand it?

Prós: I thought the food in the restaurant was excellent and nicely presented. It was easy to get to and easy to get anywhere from there.

Contras: n/a

Prós: da sua localização e atendimento

Prós: Location, Clean, pleasant staff

Contras: All was good

Prós: the staff were so kind and they help us so much . The location is perfect . The wirless network was so good . the bathroom was so clean

Contras: the breakfast was not good . the furneture was so old.

Prós: very kind staff and perfect location

Contras: simple breakfast

Prós: Great location, basic, clean hotel

Prós: Friendly personnel and atmosphere in this simple and neat bed&breakfast style hotel with a perfect location close to the skilifts

Prós: Central location,helpfulness of staff

Contras: No tea making facilities,air con would be useful in the hot weather we encountered

Prós: Polite service, clean room, very good key system.

Contras: Room a bit cold. Extra blankets could be made available if required.

Prós: The location

Contras: The owner can be friendlier

Prós: nice staff, room was clean

Contras: Large bad is bad 160cm, so for 2 people really small. Rooms are not so well isolated, so you can hear people in the hall (not so nice in the 3 a clock in the morning). Breakfast, poor quality.

Prós: Lovely clean comfortable room with big bathroom; very friendly and cheerful staff; central position; very reasonable prices for Crans.

Contras: The coffee could be improved on.