Good location Seemed to be old. It was clean but compared to the other Hampton Inn's it needed to be updated.
Everything is good! Nothing.
Breakfast choices changed and was not served the same thing every morning.
Your staff was excellent!!! Appreciated the computer room. Shuttle driver to airport was excellent.
Poor advance planning on the part of the management. Several major weekend events were being held in Colorado Springs while we were there, but no extra provisions were ordered, with the result that many items for the breakfast menu were depleted. Plus no maintenance staff was on duty to resolve a terrible odor in our bathroom sink.
Operations - front doors lock after midnight it seems, and no card access for guests (need to wait for staff member), hallways smell like food Rooms - old sheets and garbage were left in the rooms Staff - lackadaisical, lack of communication between housekeeping & front desk (we requested a late checkout yet housekeeping still banged on our door at 945AM and asked if they could clean the room)