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The entrance has no ramp, making it difficult for disabled people or people with heavy -trolleys to come up to the reception. Also, no explicit signs for the Dinner Hall are given. The receptionist insisted in speaking to me in english even though my german is way more fluent.
The location to the Lanexess arena was the main reason for staying - ideal location. Incredibly friendly, accommodating staff, beds were really comfortable. The evening bartender was very professional and made wonderful cocktails. Nothing it was all lovely.
The room was amazing the beds were extremely comfortable! Nothing everything was excellent!
The staff was great and being a new hotel it was perfectly clean and ready for my arrival. The room was comfortable and I found the location to be nice for a business traveler. It was directly across from the arena and walking distance to the Rhine river, downtown, subway and train station. The breakfast was extremely delicious too!
Friendly personel! well located, close to city center and easy acces to the highways.
The Hotel was located close to my meeting.
The lady who checked us in was very helpful and really friendly. The hotel is so close to the train station as well, which is extremely helpful when you have a big backpack/suitcase to cart around.
Very nice staff , perfect location for "Messe" & convinience from airport.
the hotel was in a handy location for transport links 5 min walk to tram + overground trains, staff very helpful and made us very welcome, comfortable,well presented rooms.
Courteous staff, clean and functional room, very good value, charming decor, large breakfast selection. No bad points.
The hotel was very cosy and very charming with all animals that lived there in the garden.
Clean, close to city centre, but quiet, good breakfast.
being close to a tube station & close to Koln centre.
Staff were very friendly and very helpfull. The washbasin was very small.