Prós: The staff was efficient, friendly, and accommodating -- very gracious! The breakfast was delicious and the service was outstanding. The parking was very convenient, and we were close to restaurants.
Contras: The beds could have been more comfortable.
Prós: The Simon Radley restaurant.
Comfort and space with style.
Contras: No biscuits with room coffee and tea !
Unclear on car parking arrangement and difficult to find entrance to the multi story car park at the rear of the hotel.
Not clear when booked that breakfast inclusion is continental only - extra cost for cooked.
Prós: The staff were fantastic especially Luke the manage,r food was excellent, the beds very comfortable had a great time and will go back soon
Contras: No it was fantastic
Prós: a lovely traditional pub, and the staff were all very friendly - the food in the restaurant was excellent.
Contras: The room was a bit lopsided but to be honest it added to the charm of the place so we actually quite liked it.
Prós: the location and the shower
Contras: the missing remote, the lack of hairdryer and shocking breakfast.
Prós: City center location is ideal for shops, bars, restaurants.
Contras: Street noise at night (we stayed on a Friday night). Breakfast was extremely slow - 30-40 minutes wait time. Corners of the bathroom floor looked as if they hadn't been cleaned for many years. Cleaner knocked on our room door in spite of 'do not disturb' sign.
Prós: friendly staff we had lunch there and was very good
Contras: breakfast was poor , and we had to wait 30 minutes to be served
Prós: Localização e atenção dos funcionários.
Contras: Alto nível de ruído externo ou mesmo oriundo do bar do hotel, que funciona até as 23:00h como um tradicional pub inglês.
Prós: Evening food value, and good rage of Real Ales
Contras: Poor service at breakfast.
Prós: The hotel was in the centre, good food, great staff, And next time we go back to chester we are going right back to the pied bull
Prós: The atmosphere in the public bar and the cleanliness of the room
Contras: the mattresses were very uncomfortable, we had to use the bed covers to stop the springs attacking us!
Prós: old world charm. we booked the 4 poster room which was very good.
Contras: food was only ok. could have been better.
Prós: The central location and the "Old World Charm" - very charming and very atmospheric. Also staff were friendly, helpful and service was extremely quick. Breakfast was good and freshly made. Facilities were clean and comfortable.
Contras: Our room was over the public bar and was a bit noisy - luckily we didn't stay on the Karaoke night! Beer deliveries started quite early (but to be fair much what you'd expect staying in a very old but lively city centre pub).
Prós: Lovely hotel, staff very frendly and welcoming. Room was fantastic. Nicest place I have ever stayed in
Prós: The staff were really welcoming and friendly. The room we stayed in was excellent value for money and was designed beautifully. We also had dinner at the hotel which was equally enjoyable and once again value for money. The hotel has a great atmosphere and is really popular in the chester centre. Will be going again in the new year. I went with my Mum for a girlie shopping weekend, however this hotel would be suitable for any occassion.
Contras: No negative feedback is required.
Prós: Great location, very helpful staff
Prós: for the past few years my husband and I have stayed in several hotels in and around Chester, The Commercial Hotel is by far the most superior. The service, room, food and entertainment was absolutely fantastic. I would recommend this hotel to anyone, it's a real treat!
Prós: Lovely rooms and very friendly staff. The Hotel is hard to find but worth it. Might not suit elderly guests as there is late music. But our group really enjoyed our stay.
Prós: The staff were very helpful and welcoming. The room was comfortable and had a wonderful shower. The bed was comfortable. We had dinner at the hotel and it was both economical and delicious.
Contras: The only problem I had was in picking up the free internet in my room - it only worked near the door.