Contras: A bit pushy receptionist who receives guests, but overall everything was great !
Prós: We are a couple. We have stayed for one night. We liked everything! The bathroom is brilliantly clean and fresh, as the rest of the apartment as well. Towels, bathrobs, sheets were perfect. Location ...
Prós: Very friendly and very caretaking hotel officers. I felt like home.
Contras: Bathroom drain smells bad.
Prós: Good location with spacious parking , friendly and helpful staff, comfortable bed in a bright, clean room. Food in the restaurant was good with big discounts on Sundays
Prós: Very friendly staff, amazing SPA that works from 6am till 11pm!
Contras: Breakfast wasn't included
Prós: nice big room and bathroom good parking good breakfast
Contras: sound insulation could be better
Prós: Beautiful pool and delicious breakfast...the staff were extremely helpful!
Contras: our only complaint was our room was too hot. We turned down the radiator but that didn't help much.
Prós: Breakfast was great
Contras: It was cold
Prós: The staff were kind and helpful. The massage is excellent value for money. The pool is fantastic.
Contras: The business room while spacious did not feel as special as the more simpler rooms and it's hard to see where the difference in cost goes. In some places the hotel did not appear clean especially ...
Prós: The hotel is new. Highly recommendable. I guess it is the best in Chelyabinsk.
Contras: Coffee. Terrible.
Prós: Clean, polish hotel all in marble-like decor. Nice bed, bathroom, spacious room
Contras: Thin walls. Neighbors were very loud till the middle of the night. Gym costs extra money. View from windows are not cool in every room.
Prós: What is to like ? All of it. Quality of the Rooms, an amazing spa, Karaoke bar and restaurant : all have the high quality you can expect, and even more. At the end, the staff makes the difference: ...
Contras: Maybe i shall mention that the location is a bit far from main street, but 15 min walk and or a 5 min taxi fare is not a bit problem.
Prós: Cheaper rates would be not bad.
Prós: Fitness center is great, friendly staff
Contras: Breakfast is poor (3 star hotel level, even worse). Cheap furniture in the rooms, poor quality bathrooms, cigarette smell in the room.
Prós: staff was very nice and helpfull. Breakfast better to order in room its cheaper and more choice ;)
Contras: Water was very dirty at beginning almost brown color but after 10 min got clean :)
Prós: A lovely fresh hotel with all the identified facilities functioning well. Fairly sized rooms. Seamless checkout process - even at odd hours of the night.
Contras: There was no tea set in the room. In most places on Earth even some 3 star hotels and most of the 4 star hotels have tea/coffee sets in the room. That was a little disappointing.
Prós: We had breakfast delivered to our room every day. We always had to wait quite long for it, but it was totally worh it. The breakfast was delicious.
Contras: We wanted to go to the hotels karaoke bar for a drink, but we were not let in because the doormen and woman found that my friend, a girl wearing winter shoes, was not dressed propperly for the venue. ...
Prós: Excellent staff performance. Great fitness center. Variety of food choices
Prós: Very nice and modern looking hotel. Staff speaks good English and one of them helped me to subscribe and buy a train ticket on a Russian website. Otherwise that would have taken so much time for me ...
Prós: Location is fairly central. Good breakfast. Good sound insulation.
Contras: Arrived after 23:00, and no bar, food available. Guy on reception did not seem very happy. Room quite small.
Prós: Perfect location, just behind pedestrian area, but in a very silent road. Rooms are nice and airy. Very strong wi-fi. Good breakfast. Very very kind and helpful staff! Extremely important plus for ...
Prós: Located very close to the city centre. Modern and stylish decor, comfy room and bed, wifi signal always strong, lunch/dinner available, exceptional quality/price ratio. Kind and helpful ...
Contras: It seems more a B&B than a hotel. An additional power outlet close to the bed would be ok.
Prós: Great breakfast. Clean room.
Contras: need to change supplier of a bottled water in a room.
Prós: New hotel, Great location just in the city center, Staff is very kind. I'll go back to this hotel for sure.
Contras: It was very interesting that they called my room and asked from which departure airport I used! Why do you need such information??? Location is very close to main street but on a strange and a little ...
Prós: position good
Contras: uninsulated windows, resulting in cold room. insufficient heating,courtesy ok. kitchen sufficient.
Prós: Great location. Great staff.
Prós: First of all, many thanks to the hotel for upgrading my room. It was magnificent: great big comfortable bed, amazing bathroom and many services available including even 'pillows menu'. ...
Contras: Gym is pretty small. Sometimes it's cold in the room. There was a nonsence with a minibar: beer in the bottle has been replaced with the water, but the hotel's staff resolved this issue in ...
Prós: Very friendly staff. No problems for an early check in (of course some additional costs as we already checked in at 6 am).
Prós: Helpful staff, clean and comfortable, sauna available for no extra fee, good breakfast, excellent location.
Prós: some services like swimming pool but unfortunately for a work trip it's not so easy to enjoy
Contras: extra services too much expensive.. around 100€ to wash in laundry two times few things.. breakfast a little poor
Prós: The food was excelant and the beer also, weould like to be ther ein the summer when the beach is open, it could be much fun.
Contras: I assumed for a hotel of this quality like all hotel through out the world there would be a good number of staff able to converse in English, I had a very nice laundry lady help me with directions, ...
Prós: Very nice place
Contras: Is not possible swimming in the near lake
Prós: Hotel is new, clean, stuff was very polite and helpful.
Contras: although we had changed three rooms during our stay, non of the rooms had a proper working a/c.
Prós: Difficult to say... large room, fast elevators...
Contras: Pillows are completely uncomfortable - had to sleep on the towel. Soundproof is extremely bad. Breakfast - consider you have no breakfast at all. WiFi is unstable and slow. No shower gel. Was that ...
Prós: good hotel for business trip. everything was good.
Prós: I liked at this hotel everything!
Contras: One night trip to criticise but I thing that also longer stay would bring satisfaction!
Contras: the hotel is rather old and run down. the windows were looking to the busy, noisy street that did not let me sleep.
Prós: There were services available for anything a traveler might need. Staff members were exceptionally polite. Breakfast was great, both quality and selection. The room was HUGE and very comfortable. I ...
Contras: Just being pedantic: 1. WiFi did not have a password. (Without a password any guest with a laptop can eavesdrop on other guests' connections) 2. My room did not have door stops. There were tiny ...
Prós: Excellent gym, sauna and a pool for free
Contras: The room was not that roomy, but was quite OK
Prós: The hostel is located right in the city centre, a few minutes walk to everything. The hostel staff is very friendly and helps you with anything you need. There's also a big living room with a ...
Contras: The standalone family room couldn't be locked, but the staff watches it the entire day. Also, the doors on the room had tiny transparent stripes in the glass and anyone from the outside could ...