10.0
Check-in and drop-off agent was very good - efficient and friendly.Avaliado em 26 ago. 2023
avaliação de![kayak]()
10.0
Very helpful & courteous people at check in & check out.Avaliado em 17 ago. 2023
avaliação de![kayak]()
10.0
The clerk at Minneapolis site on 229 South 10th was very helpful. Pickup was smooth and quick.Avaliado em 20 jul. 2023
avaliação de![cheapflights]()
2.0
Didn’t have car we had reserved/ any car for us. Offered us a car the next day 7 miles from airport at an additional cost of a couple hundred dollars for vehicle. Bear part of customer service was them canceling with our cost to us. I will stay away from budget as they had a line at their coo fee of customers with same issue, reservations they wouldn’t honor.Avaliado em 29 jun. 2023
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2.0
My reservation had been cancelled when we got to the Budget counter. The staff was slow and unfriendly, but he fortunately was able to provide us a van instead of the sedan I had requested. The van was not cleaned (probably not his fault) and when I returned the vehicle, I was overcharged for the rental, which I was assured I would not be charged extra for the bigger car.Avaliado em 14 jun. 2023
avaliação de![kayak]()
10.0
The staff at the budget I went to was wonderful. They were efficient, friendly and knowledgeable and handled a crowded situation beautifully. I was impressed!Avaliado em 13 jun. 2023
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4.0
Pick up took an hour.....two inexperienced ladies were having a hard time. The two ladies who were in front of me when I arrived were still there an hour later.....no car. A manager came in, thankfully, and took over my transaction and made it infinitely better. Wish I had gotten his name...in Minneapolis, short, dark hair, early 50's from New Jersey....thanks to whoever he is. Otherwise car was fine, drop off was excellent.Avaliado em 25 mai. 2023
avaliação de![kayak]()
4.0
The car didn’t have AC. Also the website must have switched locations. I had to leave the airport to pick up my car-very inconvenient.Avaliado em 11 out. 2022
avaliação de![kayak]()
8.0
The car and the price were good. The execution of the contract was inefficient as I had to renue a second contract for the second month and it wasnt easy. Also the price ended up being more than the original quote by about $150 but was still a reasonable price.Avaliado em 1 set. 2022
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2.0
Charged $100 more than reservation stated. Customer service department would not correct the day the car was turned in. Told me I should call back in 48 hours. Poor service.Avaliado em 19 ago. 2022
avaliação de![kayak]()
4.0
key fab did not work. we were not able to lock car during rental period. not clean on pick up. tank not filled.Avaliado em 5 jun. 2022
avaliação de![kayak]()
10.0
The staff was very helpful. The downtown Minneapolis location could use a little spiffing up but the service was excellent.Avaliado em 19 abr. 2022
avaliação de![kayak]()
