A qualidade dos moveis do quarto e do banheiro, bem como suas decorações de bom gosto e clean. Qualidade dos travesseiros e roupa de cama, shampoo e amenities em geral. Excelente café da manha, conforto e vista do restaurante. Localização perfeita do hotel. A cidade é muito interessante, agradável, intimista e muito limpa. Muito obrigado a toda a equipe do Hilton hotel pelo maravilhoso fim de semana. Um abraço , Marcelo. Achei a toalha de banho um pouco áspera.
O atendimento ao cliente foi excelente. As equipes da recepção e do concierge foram simpáticas e agradáveis. A localização é perfeita para explorar Bath. Estávamos com o nosso filhinho e eles foram muito acolhedores. Foi tudo ótimo - sem queixas.
Localização Falta de Frigobar e safebox
Bem localizado para chegar em torno do centro da cidade e limpo e confortável. Funcionários que tive contato muito agradáveis Custo do estacionamento
O pequeno-almoço e o espaço onde ele é servido, com muita luminosidade e vista sobre o rio Avon e a cidade
conforto e localização muito barulho nos quartos da frente do hotel devido à proximidade de um bar .
localização central,boa para quem passear a pe pela cidade, quarto muito bom, amplo, acolhedor com bom sistema aquecimento, wc pequeno mas funcional Funcionarios da recepção antipáticos e pouco informados.Deram-me um mapa da cidade que era uma fotocopia pouco visivel e muito confusa, perguntei se tinham computador com internet disseram-me que não e mais tarde descobri que havia.Não têm adaptadores de tomada para emprestar, só tinham para vender a um preço superior ao que encontrava nas lojas (10 libras).
da localização. a não gratuidade da internet nos dias de hoje é vergonhoso; o carpet do quarto estava sujo e desgastado e o piso rangia; havia pouca iluminação e ventilação no quarto.
A gorgeously decorated little hotel run by a friendly couple who make you feel like you are a very welcome guest. A truly pleasant change from the big hotels and hotel chains where you are processed through the system.
Wonderful location for walking. Yummy breakfast. Be sure you don't mind stairs.
full english breakfast with all the trimings excellent room on top floor had to climb 6 staircases
Personal friendly service and excellent breakfast Our room was a bit small but perfectly formed
Location perfect and very helpful and friendly owners. Due to being on top floor the water pressure was quite low but this is only a minor problem.
Excellent accomadation, hotel had loads of character and warm feelings, supplied parking permit was a great advantage. Rooms were of excellent quality and staff were excellent and very polite.
The exemplary hospitality, the decor, the closeness to the city centre and the excellent variety at breakfast.
A great location to activities in historic Bath. This was a wonderful place for us to get over our jet lag. Wonderfully helpful hosts who made us fell very welcomed. Yummy breakfasts with gourmet teas and coffees. No elevator so be prepared for a good work out if you're on the top floor. But the view makes it worth while!
Excellent location for historic Bath activities. Lovely view from room 7. Excellent breakfast with assortment of gourmet teas and coffees. Very thoughtful and dedicated owners. None
Great breakfast and perfect loaction with welcoming environment Room was a little on the small side especially bathroom
As instalações são muito charmosas, combinam com o clima da cidade. O café da manhã é ótimo e os atendentes muito prestativos.
A localizacao, central, a poucos minutos do centro da cidade e das principais atracoes. A decoracao e antiga, e o carpete poderia ser limpo. O quarto estava fechado (portas e janelas) e matamos cerca de 15 moscas verdes. Matavamos uma, e outra aparecia, 15 vezes!
Pequeno almoço muito mau. Qualidade do quarto e da casa de banho muito fraca.
The hotel was full of character and well thought out. The staff were unbelievably helpful and nothing was too much trouble... they even dried our swimmers for us on our last day! I would whole heartedly recommend this hotel to anyone visiting Bath. Oh and I love the valet parking!!
no parking available
A very well run hotel perfect location to stroll into Bath - food superb The room was at times a little too hot
The room was good and the beds were very comfortable. The breakfast was very poor; staffed by very inexperienced people; this needs urgent attention.Absence of tea/coffee facility in the room. A small frigde with drinks.
Lovely room, very comfortable Couldn't find any tea making facilities in the room
Lovely rooms. Vey helpful parking arrangement
The staff was amazing, very friendly and helpful, always smiling and happy to help. The complimentary valet service was very much appreciated as the area is very busy. The hotel feels like you are in a luxury version of your own place that landed in a lovely city. A little bit expensive even though I went through booking.com. Breakfast was very nice but only served through 10 on saturdyas and 10:30 on sunday. I definitely recommand the "same same but different" bar 100 m away who served the best breakfast I ever had and for a very good price, cheaper and better than at the hotel and open through 1:30 pm...
Lovely room and excellent service from friendly staff. Our meal in the restaurant was outstanding.
Quietness, design, location For this category of price, we should expect to get natural fruit juices and free newspapers for the breakfast
Friendly staff, top-notch service. The room had a wonderful atmosphere. Meals at its restaurant, the Olive Tree was excellent too.
Beautiful Georgian house in a most central location in the amazing city of Bath. No
Good standard of cleanliness and friendlyness of staff Not really adequate heating (very cold weather)
Small budget hotel in fabulous location. For 2/3 star rating this was excellent value for money. Would definitely stay here again! Small bar fridge would be great but not a great deterrent.
It was very roomy and after our negative experience in our last hotel we felt we were now in the Waldorf. Easy walk into Bath. Very comfortable breakfast room. Shower knob was bit hard to turn.
location, helpfulness of staff stairs!
closeness to town centre, breakfast good and service was fair. Rooms were clean Hotel was very much in need of renovation - bits of plaster falling off ceilings and walls, bathroom ceiling looked as if it was about to fall through. Decor in need of updating. Double room very small and claustrophobic.
We loved the location, just a short stroll to the shops and attractions. The room was clean and comfortable.
The English Breakfast The room we were alllocated was very small and cold. Can't help feeling we were given this room because the room rate was lower than usual. Will not be recommending this hotel
Location, very close to the centre The shower didn't work
Recently renovated the room was stylish, elegant yet the facilities such as bathroom (which was very big) were modern and up to date. Having our own little courtyard with french doors was charming. The breakfast was lovely and it was nice to have the hot food freshly prepared, even taking the rind of the bacon! Need to be ambulant as there it is a bit of labyrinth with numerous stairs. The only other comment is that the carpet in the common area (landing) on the 2nd floor needs replacing as it has a bit of an odour.
The bed was extremely comfortable, breakfast was plentiful and fresh Long walk to room but it is a large hotel!
the room was very spacious and comfortable. It was also a good distance from the town, not too far, but far enough away that we weren't caught up in any late night revellers.
Efficiently welcomed at Reception - useful advice re parking, transport to town. Additional item provided at breakfast on request Room quiet and comfortable - hotel a beautiful Georgian building Ordered a newspaper - this not supplied Room was very far distant from reception, and a good deal of stair climbing involved
Lovely building, pleasant staff and room 'Tired' quality of restaurant dinner
Staff and breakfast was excellent The lift needs a make over the door is not pleasant to look at. Some areas of the hotel need to be freshened up.
The reception staff were friendly and helpful and the location was really good for the city of Bath. The bed was also clean and comfortable. it was not clean. The lift was small, cramped and the doors were filthy. The room had cobwebs and the towels had stains on them before use. the iron and ironing board did not work and when reception brought a spare the base of the iron was too dirty to use. On departure a leak in the roof dripped on our luggage. unacceptable.
Decent sized room, quiet and comfortable. The hotel also had good parking which was hard to find in Bath hotels. It is not necessarily a problem but sitting at breakfast I did wonder if I had wandered into an old folks home by mistake. This may, of course, partially account for how quiet it was.
the welcome was very warm and friendly, staff were very helpful and pleasant. It's on the top of a very steep hill !!!!. But there is bus
Staff were very helpful and eager to please. Sitting in the garden in the early evening sunshine to have a drink before dinner was extremely pleasant. Food, especially dinner, was average.