The location. I don;t like paying for internet use in what purports to be a 5-star hotel. This is characteristic of Starwood properties and makes me feel unwelcome. I will not be staying at another Sheraton and frankly wish that on this occasion I had chosen the Hilton, which has a similar location (but isn't as cheap and unwelcoming).
Da qualidade das instalações e da localização. A vista sobre a ponte romana e a mesquita é muito agradável. Também o pessoal da limpeza é muito simpárico. O pessoal da recepção do hotel e do ginásio/piscinas. Todas as pessoas com quem lidei são extremamente desagradáveis, não nos fazem sentir benvindas, bem pelo contrário, é simplesmente inadmissível tendo em conta a categoria do hotel.
The rooms were spacious and well done. Good bathrooms. The swimming pool was not in operation. There were lot of road works / Metro works going on in front of the hotel and there was barely any space in front of the hotel. The approach road to hotel is so cramped up, I actually thought the taxi driver is taking the wrong route.
Good location, many shops in the area, elegant and well equipped rooms, rich breakfast, great pools and saunas.
Excellent suites, and great outdoor restaurant by the pool with good food. Also excellent breakfast with good selection, which opened early in the morning (5 AM). Much noise from the wedding on the floor above (We stayed in the top guest floor).
I have never met staff as friendly and eager to please as these people. I was there whilst my wife was in hospital and they were so concerned and caring.A Pleasant stay at a stressful time. They even went out to the pharmacy to fetch medication and never expected a tip Nothing
breakfast was good. because of good location it is easy toget to every destination. the windows could not prevent too much noise of outside.
The air conditiong wasn't working as it should and when I spoke with the reception desk they said that I was the only guess complaining about it.
Confortabel, excellent staff Very noisy because off the trafic
Very comfortable slippers :-)
Good breakfast buffet and since Adana was hitting the 100+ degree mark during the day - the A/C worked great. Would go off when you left the room since you had to take your key card with you and so power went off but didn't take to long to get back to comfortable level once started. Good internet access in the room.
Friendly and efficient staff, very good buffet breakfast, central location in Adana with possibility to walk to many sights. It would be good to have more foreign TV channels in the rooms (only CNN).
it is very close to the airport it is in downtown , the area is crowded , no view from rooms ,how it is claimed that this hotel is 5star ? very narrow corridors , 3 person can fit inside lift with difficulties, no complementary stuff in room even bottle of water ? this hotel is Maximum 3star and thats all, nothing more than that ,
The air-conditioning is not good at all, some of the rooms are newly decorated and some of them are still the old style while they publish the newly decorated room on the website and I was fooled by this and they firstly accommodate me in an old room! then I changed my room to a better one. My stay rate was less than 91USD/night, I was ready to pay 91USD*3nights, but I was charged more than that in Turkish Lira as I have the slip and my account is in USD! Floor carpets are not new..
Clean and comfortable Over hot. A/C did not seem very effective
Good location in the center of the city. Ther is no window in my room. Aircon not adjustable. Otherwise an average Hotel but definetely not 4 star. But for Turkey and specially this area is good enough.
Really a very nice hotel ! REooms are big, clean, and the bathroom is quite pleasant. I really do advise any one to go there if they have a trip in that city.
nıce room, large bathroom
Everything was very fine, good for every purpose visits.
Helpful personnel, cleanliness, particularly compared to other similar hotels across the street. Breakfast was okay, too No alcohol served in the hotel. Rooms 108 is a disaster: a single window that looks out to a wall 3 m away. Lights had to be on the whole day.
I only stayed for 1 night. The room was very comfortable & the staff were very friendly. I ordered room service & the food was very nice. When I placed my order for room service, I wanted soup to start & Spagetti Bolognese for main. I only received my main, no soup. But I didn't mind, I was happy with the main.