We booked for 2, checked in for 2, but room only had a blanket big enough for one and 1 towel. Upon checkout, they said we have to ask for more than one person. TV is locked so you can't play video via HDMI. I can't imagine why this hotel won an award as it is the worst for the money in Denmark.
excellent staff and central but peaceful location no issues
Helpful staff and good location. The hotel rooms are also very quiet. A bit of a queue at check out. Breakfast expensive.
The staff was very helpfull, and there was a good atmosphere. It was a bit cold in the restaurant.
The friendliness of the staff Nothing
Close distance to city centre/music hall, Nice breakfast I like it, Free internet without time limitation. Too expensive prices :-)
Friendly staff, good restaurant and nice rooms.
The room was very comfortable and spacious. Good parking facilities although it was a bit expensive .Well situated very close to the city centre. Parking was a bit expensive.
Staff was friendly, took care of my requests for taxis immediately, provided information on the downtown area for a walk. Staff was professional and available.
Staff were extremely friendly, couldn't do enough to help. Location was excellent, easy walking to the town. Bed the most comfortable I have ever slept in
The location of the hotel is very good, good parking facilities There should be a room for kids with video games and other toys
Nada assinalável. Os quartos para 2 pessoas só deviam ser os classificados como captain. Os commodore têm uma cama encostada á parede sendo portanto muito incomodos para 2 pessoas
A possibilidade de fazer café ou chá a qualquer hora sem ter de sair do quarto
Hospitalidade e simpatia é uma marca do local, o povo é cordial e amavel. A localização é excelente perto de tudo. Facil acesso.
Sala do pequeno-almoço muito espaçosa e com boa iluminação natural. Muita higiene e qualidade dos alimentos e mobiliário Quarto pequeno, de formato enviesado. À entrada o chão precisava logo de ser aspirado
o hall de entrada Detestei:o conceito de hotel/cabina que considero errado para quem viaja porque gostamos sempre de prenoitar num local acolhedor,que não é o caso; o preço(+/-100€)inacreditavelmente exagerado por1cubículo vergonhoso sem condições(dias antes,no centro de copenhaga,paguei por APA cerca de 80€num hotel de3estrelas); o WCé tão pequeno que só cabe1pessoa de cada vez(parece1WC de rua ou de avião); às 22h,em todo o hotel,só estava a recepcionista incapaz de resolver qualquer problema para além das actividades que estava "formatada", nomeadamente não foi capaz de me ajudar a ligar à internet; o quarto não estava bem limpo de tal forma que por baixo do lavatório encontrei um lápis de olhos de senhora... enfim, uma experiência para esquecer...
Eficiência e simpatia dos funcionários, pequeno almoço farto. O espaço da cabine era reduzido embora funcional e bem aproveitado.
Simpatia do pessoal.
Está muito bem localizado, é uma muita boa relação qualidade/preço. Obviamente não se pode esperar muito, os quartos são pequenos mas servem perfeitamente para quem quer visitar Aarhus.
excelent,but not for hadicap
Truly elegant and comfortable with interesting original artwork throughout.
The location, the room & the hotel's decorum were excellent and worth the cost. The quality of coffee for breakfast (espresso and capuccino 'made to order' and charged separately) was awful. The best hotel in Aarhus should be able to fix that easily, no?
breakfast at the room the restaurant was not like the standard of the rest of the hotel
The very welcoming staff and the fabulous decor throughout, positively regal but also comfortable and interesting. Our room was beautiful, very comfortable and furnished with antiques or very good copies. We appreciated the nice range of hot drinks and a TV with more than CNN in English so we could have a very relaxing evening in, after we had eaten out. This was aided by the arm chairs and foot rests.! The position of the hotel is excellent, close to shops, museums and the canal side restaurants. We subsequently stayed for 2 nights in the local Radisson which was modern but also comfortable and has to be given points for the variety in its breakfast over that supplied by the Royal which was fine but certainly not as memorable as its other superb features
Breakfast Two single beds pushed together to make the double I booked
Location, style and service Toilet seat bolts must be tightened. It was not corrected during our stay.
Outstanding rooms and location. Problems with their television system.
The gent on reception was fabulous.The hotel was spotless.The suite was excellant. I would recommend this hotel to anyone.
VEry comfortable hotel. Combines traditional and modern style very well
well positioned for visiting the city the room was very small, as well as the bed. breackfast quite "simple"..., parking not included,
Excellent customer service by the receptions staff. Very friendly, very helpful and clearly seeking to represent the hotel strongly. Spoke briefly to the owner too, and was impressed all round. The MASH restaurant next door (entry via hotel) is near to the best specialist steak restaurant that I have ever been to anywhere in the world. Though a separate business to the hotel, it is a great asset to the hotel. A businessman's steakhouse. My single room was very clean and well appointed, including with internet access, but a little austere. It would have been great to have a little added touch like a vase of flowers, a kettle and complimentary coffee, or a bowl of fruit - something to add to the friendliness of the room.
Very clean, recently refurbished in my judgment, superb shower room, comfortable beds. Very good buffet breakfast No coffee facilities in the room, no room service. The restaurant was closed while we stayed, a temporary measure i expect.
Free wireless available in the room. When you have a non-smoking room, the hotel is fine. Breakfast is good. The hotel has many smoking rooms, and stating you like a non-smoking room on the booking.com form, is apparently not a reason to give you a non-smoking room. I received a smoking room and was not told so, and when trying to sleep I had troubles getting into sleep because of the disgusting smell. At first nothing was possible, without extra pay. However, when really annoyed and complaining suddenly the rest of the night I could spent elsewhere in the hotel, but I did lose some valuable hours of nightrest.
Breakfast was very good. Noise during night from back yard.
The bed and the cover - it was really great! I would have liked a bathtub
Location location location and very friendly staff Beds nice but rolled away from each other at night no truly a double bed since it was two single next to each other
Excellent friendly staff
Free parking at the other side of the road.
Good sense of service of the staffs of the hotel front.Well trained and knowledgeable. Easy morning-call system instructed in English may be necessary.
It was close to the railway station and thus easy to get to the airport, centrally situated close to restaurants and close to the business we were attending
The rooms are bright and delicately furnished and the Hästen beds very comfortable. The breakfast is also very good The rooms facing the railway line, are a bit noisy
Nice desinged quiet hotel. Has it own parking. Nothing super super but very good money for value.
the bed I missed a restaurant and bar
Good breakfast, helpful staff. Great beds. Price - too expensive for what you get.
The little "extra" at breakfast: Freshly squeezed juice, fresh fruit. The location: Very central. The size of the hotel: Small.
The breakfasts were wonderful and the furnishings throughout very nice.
Beautiful relaxing decor and cleanliness. Everything No bad points
Everything was so nice!Starting from the courtyard to the cozy rooms...the wine was excellent and also the breakfast was very good.The staff was so nice and friendly at us!We will reccomend this hotel and we will come back for sure!
Good location. Shower curtain very small resulting in a wet bathroom.
The room The breakfast is not buffet. Everyday the same food.
The hotel has a great ambience and is situated in th eheart of Aarhus The heating in the annex rooms is a little marginal in winter
Helpful and friendly staff. Comfortable well presented room, with good facilities. Overall very relaxing and pleasant. Nothing
Well maintained, clean facilities. Polite, efficient staff. Breakfast was excellent. Location is ideal for visiting Aarhus city centre. Would stay here again. French styling is a little too basic for my taste, but the style was well implemented and very clean.
i had a really good time in this hotel. i love their flim posters decoration in the bedroom and the wines in the reception room. staff are warm and lovely, even the cleaner maiden is a beauty.
Hotel & Brasserie Ferdinand was an appartment hotel which offers all amenities necessary for a sort of pied-a-terre experience: you can cook your own meal, wash and dry your clothes etc. The staff was friendly, the service was good and the rooms were very spacious. It's not a typical hotel experience, but generally it will convenience most needs for a simple fuss free stay. There's a nightclub right across the street which can get noisy even on weekdays. The hotel is quite lovely, however it's a bit pricey for what it offers service-wise. Still, the rooms are very spacious and perhaps for some this justifies the price.
The resturant was awesome for dinner. Rooms are great. Noisy street life in the weekends but you can shut the doors and block most out. Breakfast was basic but ok.
Big room - nice restaurant..... The room had a bad smell, most likely from the kitchen even though it was on the top floor. The windows had to be open during the whole stay and it was freezing.
very good option for Arhus, with a large suite for the price of a small room in other hotels. Strange smell in the bathroom though, not clean enough. brasserie Ferdinand is a good restaurant
Nice people and good service. Nice view from the window I had to good outside to get into the restaurant
Staff were very helpful. Room was excellent particularly for a family as it was 2 separate rooms and a sitting area. Internet access was free which is always a bonus. We ate one night at the restaurant and the food was excellent - one of the best we ate in Europe. The hotel was a bit noisy early in the morning as it was right on the canal but the hotel provided ear plugs. Would have liked a separate small bottle of conditioner as well as the shampoo because now with travelling taking liquids is difficult
the room was adorable, service was charming, breakfast was very good
Cosy feeling No elevator to get to 3rd floor room. Very steep and narrow staircase.
The location of this hotel is superb. Easy-accessed to the city center by feet. Many beautiful and interesting boutiques on the same street where the hotel located. Breakast is also good, tasty and healthy. Our room is rather small and dark.
The excellent organic breakfast, organic products in bathroom.
Quiet location, good breakfast buffet selection Service at breakfast was slow and the dining area quite crowded. The crockery was chipped and cups were stained and had handles missing. Chipped crockery is not very hygeinic.
cosy atmosphere bed too soft
The breakfast - a wonderful range of muesli, fruit and breads Very pleasant and helpful staff No lift. Small rooms