Carros de aluguer em Aeroporto de Melbourne

1 estação em Aeroporto de Melbourne

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Alamo avaliações

Locais de aluguer

Alamo

Estações em Aeroporto de Melbourne

1 Air Terminal Pkwy

+1 844 891 0544

segunda-feira	08:00 - 23:59
terça-feira	08:00 - 23:59
quarta-feira	08:00 - 23:59
quinta-feira	08:00 - 23:59
sexta-feira	08:00 - 23:59
sábado	08:00 - 23:59
domingo	08:00 - 23:59

Todas as Alamo avaliações

Avaliações da Alamo em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Great Help at The Counter

Prós: The customer service was great. A very pleasant helpful staff.

Avaliado em fev 2017

avaliação de
10,0

Prós: Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.

Contras: No negative comments at all.

Avaliado em dez 2016

avaliação de
10,0

Pleasant experience

Prós: The car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.

Avaliado em dez 2016

avaliação de
10,0

De gran ayuda en el mostrador

Prós: El servicio de atención al cliente era estupendo. Un personal muy agradable y servicial.

Avaliado em fev 2017

avaliação de
10,0

Prós: Suv increíble, alquilaré de nuevo! Personal profesional en ambos trayectos. La experiencia fue increíble.

Contras: No tengo comentarios negativos en absoluto.

Avaliado em dez 2016

avaliação de
10,0

Experiencia agradable

Prós: El coche era un 2017, Camry. El coche andaba bien. El servicio fue rápido y eficiente. Sin duda lo recomendaría.

Avaliado em dez 2016

avaliação de

10,0

Great Help at The Counter

Prós: The customer service was great. A very pleasant helpful staff.

Avaliado em fev 2017

avaliação de
10,0

Prós: Amazing suv, would rent again! Professional staff on both ends. The experience was incredible.

Contras: No negative comments at all.

Avaliado em dez 2016

avaliação de
10,0

Pleasant experience

Prós: The car was a 2017 Camry . It was a great driving car. Service was speedy and efficient . I would definitely recommend them.

Avaliado em dez 2016

avaliação de
10,0

De gran ayuda en el mostrador

Prós: El servicio de atención al cliente era estupendo. Un personal muy agradable y servicial.

Avaliado em fev 2017

avaliação de
10,0

Prós: Suv increíble, alquilaré de nuevo! Personal profesional en ambos trayectos. La experiencia fue increíble.

Contras: No tengo comentarios negativos en absoluto.

Avaliado em dez 2016

avaliação de
10,0

Experiencia agradable

Prós: El coche era un 2017, Camry. El coche andaba bien. El servicio fue rápido y eficiente. Sin duda lo recomendaría.

Avaliado em dez 2016

avaliação de

2ª posição

Hertz

9,3 Excelente (7 avaliações)

1 estação em Aeroporto de Melbourne

╳

Hertz avaliações

Locais de aluguer

Hertz

Estações em Aeroporto de Melbourne

1 Air Terminal Pkwy

+1 321 723 0315

segunda-feira	08:00 - 23:59
terça-feira	08:00 - 23:59
quarta-feira	08:00 - 23:59
quinta-feira	08:00 - 23:59
sexta-feira	08:00 - 23:59
sábado	08:00 - 23:59
domingo	08:00 - 23:59

Todas as Hertz avaliações

Avaliações da Hertz em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

9,2

Prós: Easy to pick up and drop off with polite personnel.

Contras: No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.

Avaliado em mai 2017

avaliação de
10,0

Great service

Prós: I needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!

Avaliado em mai 2017

avaliação de
8,0

Contras: I didn't like that I had to purchase window wash, as it was totally empty.

Avaliado em fev 2017

avaliação de
9,2

Prós: Fácil recogida y entrega con personal amable.

Contras: No hay advertencias sobre lo frecuentes, inesperados y eventuales que son peajes que te vas a encontrar. No hay control de crucero. Interiores del coche baratos, pero por el precio estuvo bien.

Avaliado em mai 2017

avaliação de
10,0

Gran servicio

Prós: Necesitaba cambiar la hora de recogida ya que mi vuelo se retrasaba y era muy fácil reprogramar y el servicio de cliente era increíble.

Avaliado em mai 2017

avaliação de
8,0

Contras: No me gustó que tuviera que comprar el lavado de ventanas, ya que estaba totalmente vacío.

Avaliado em fev 2017

avaliação de

9,2

Prós: Easy to pick up and drop off with polite personnel.

Contras: No warnings about the frequent unexpected and unannounced tolls we would encounter. No cruise control. Cheaply made car interior, but for the price it was fine.

Avaliado em mai 2017

avaliação de
10,0

Great service

Prós: I needed to change my pick up time since my flight was delayed and it was very easy to reschedule and costumer service was amazing!

Avaliado em mai 2017

avaliação de
9,2

Prós: Fácil recogida y entrega con personal amable.

Contras: No hay advertencias sobre lo frecuentes, inesperados y eventuales que son peajes que te vas a encontrar. No hay control de crucero. Interiores del coche baratos, pero por el precio estuvo bien.

Avaliado em mai 2017

avaliação de
10,0

Gran servicio

Prós: Necesitaba cambiar la hora de recogida ya que mi vuelo se retrasaba y era muy fácil reprogramar y el servicio de cliente era increíble.

Avaliado em mai 2017

avaliação de

8,0

Contras: I didn't like that I had to purchase window wash, as it was totally empty.

Avaliado em fev 2017

avaliação de
8,0

Contras: No me gustó que tuviera que comprar el lavado de ventanas, ya que estaba totalmente vacío.

Avaliado em fev 2017

avaliação de

3ª posição

Enterprise

8,0 Excelente (1 avaliação)

1 estação em Aeroporto de Melbourne

╳

Enterprise avaliações

Locais de aluguer

Enterprise

Estações em Aeroporto de Melbourne

1 Air Terminal Pkwy

+1 321 951 8830

segunda-feira	08:00 - 23:59
terça-feira	08:00 - 23:59
quarta-feira	08:00 - 23:59
quinta-feira	08:00 - 23:59
sexta-feira	08:00 - 23:59
sábado	08:00 - 23:59
domingo	08:00 - 23:59

Todas as Enterprise avaliações

Avaliações da Enterprise em Aeroporto de Melbourne

4ª posição

Budget

7,8 Bom (71 avaliações)

1 estação em Aeroporto de Melbourne

╳

Budget avaliações

Locais de aluguer

Budget

Estações em Aeroporto de Melbourne

One Air Terminal Parkway

+1 321 951 4809

segunda-feira	08:00 - 23:00
terça-feira	08:00 - 23:00
quarta-feira	08:00 - 23:00
quinta-feira	08:00 - 23:00
sexta-feira	08:00 - 23:00
sábado	08:00 - 23:00
domingo	08:00 - 23:00

Todas as Budget avaliações

Avaliações da Budget em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Prós: Staff was not friendly. Would not take a debit card and would not work with me on a solution.

Contras: Clearly note no debit cards during reservation process.

Avaliado em jan 2021

avaliação de
8,0

Prós: I didn't like the way I was rushed through the registration process. All the information was in small print on a screen that I had to stand on tip toe to read plus the clerk spoke with an accent and with a mask was very hard to understand. She half read each page and told me to press continue. When everything was done she handed me the paperwork and told me to have a safe trip. Didn't tell anything about the car or where it was located. I had to search the paperwork. The car was in space B 6 which was marked AVIS, not Budget. I had to hit the button on the key to be sure that was the correct car. I reserved a car for $ 51. The paperwork said the estimated charges were $ 82.58. As it turns out I was charged $68.75 which was correct as I bought flat rate fuel package.

Contras: The clerk could have been more patient. The information could have been where I could see it. I could have been given time to read it or the explanation of what was on each page a lot clearer. I should have been told the color, make, and model of the car and exactly where to find it.

Avaliado em jul 2020

avaliação de
4,8

Prós: Picking up and dropping off the car were the only good parts.

Contras: Practice what they preach and actually clean the car after another renter uses it.

Avaliado em jul 2020

avaliação de
8,4

Prós: Staff at both locations were accommodating.

Contras: Vehicle did not appear to be cleaned.

Avaliado em jun 2020

avaliação de
8,4

Prós: Pick up and drop off was quick and easy.

Contras: Car was a little old. Newer cleaner car would’ve been better.

Avaliado em jun 2020

avaliação de
2,0

Prós: Staff was unhelpful and I booked and they told me that they didn't have any vehicles to rent to me after I checked online and called budget online to double check. My car broke down and I was stuck.

Contras: Nicer lady at the front desk.

Avaliado em mai 2020

avaliação de
10,0

Prós: Able to upgrade my car.

Avaliado em abr 2020

avaliação de
6,4

Prós: Staff was distracted and more interested in selling insurance.

Contras: A more fair price would have been helpful.

Avaliado em mar 2020

avaliação de
10,0

Prós: very helpful staff!

Avaliado em dez 2019

avaliação de
6,8

Prós: The car was good

Contras: Customer service

Avaliado em ago 2019

avaliação de
8,4

Prós: Rental counter is very conveniently located in the airport. Completing the rental agreement was also super efficient and I was checked in pretty quickly. Super easy to go grab the car and leave the airport once the rental agreement had been completed.

Contras: No one came out with me to check the car and look for any damage. I did this myself before leaving the lot

Avaliado em mar 2019

avaliação de
2,0

Prós: Everything but the price.

Contras: Charged me over $100. more than I was quoted from kayak.

Avaliado em nov 2018

avaliação de

10,0

Prós: Able to upgrade my car.

Avaliado em abr 2020

avaliação de
10,0

Prós: very helpful staff!

Avaliado em dez 2019

avaliação de

8,0

Prós: I didn't like the way I was rushed through the registration process. All the information was in small print on a screen that I had to stand on tip toe to read plus the clerk spoke with an accent and with a mask was very hard to understand. She half read each page and told me to press continue. When everything was done she handed me the paperwork and told me to have a safe trip. Didn't tell anything about the car or where it was located. I had to search the paperwork. The car was in space B 6 which was marked AVIS, not Budget. I had to hit the button on the key to be sure that was the correct car. I reserved a car for $ 51. The paperwork said the estimated charges were $ 82.58. As it turns out I was charged $68.75 which was correct as I bought flat rate fuel package.

Contras: The clerk could have been more patient. The information could have been where I could see it. I could have been given time to read it or the explanation of what was on each page a lot clearer. I should have been told the color, make, and model of the car and exactly where to find it.

Avaliado em jul 2020

avaliação de
8,4

Prós: Staff at both locations were accommodating.

Contras: Vehicle did not appear to be cleaned.

Avaliado em jun 2020

avaliação de
8,4

Prós: Pick up and drop off was quick and easy.

Contras: Car was a little old. Newer cleaner car would’ve been better.

Avaliado em jun 2020

avaliação de
6,8

Prós: The car was good

Contras: Customer service

Avaliado em ago 2019

avaliação de
8,4

Prós: Rental counter is very conveniently located in the airport. Completing the rental agreement was also super efficient and I was checked in pretty quickly. Super easy to go grab the car and leave the airport once the rental agreement had been completed.

Contras: No one came out with me to check the car and look for any damage. I did this myself before leaving the lot

Avaliado em mar 2019

avaliação de

2,0

Prós: Staff was not friendly. Would not take a debit card and would not work with me on a solution.

Contras: Clearly note no debit cards during reservation process.

Avaliado em jan 2021

avaliação de
4,8

Prós: Picking up and dropping off the car were the only good parts.

Contras: Practice what they preach and actually clean the car after another renter uses it.

Avaliado em jul 2020

avaliação de
2,0

Prós: Staff was unhelpful and I booked and they told me that they didn't have any vehicles to rent to me after I checked online and called budget online to double check. My car broke down and I was stuck.

Contras: Nicer lady at the front desk.

Avaliado em mai 2020

avaliação de
6,4

Prós: Staff was distracted and more interested in selling insurance.

Contras: A more fair price would have been helpful.

Avaliado em mar 2020

avaliação de
2,0

Prós: Everything but the price.

Contras: Charged me over $100. more than I was quoted from kayak.

Avaliado em nov 2018

avaliação de

5ª posição

Avis

7,2 Bom (17 avaliações)

1 estação em Aeroporto de Melbourne

╳

Avis avaliações

Locais de aluguer

Avis

Estações em Aeroporto de Melbourne

1 Air Terminal Parkway

+1 321 768 7578

segunda-feira	08:00 - 23:00
terça-feira	08:00 - 23:00
quarta-feira	08:00 - 23:00
quinta-feira	08:00 - 23:00
sexta-feira	08:00 - 23:00
sábado	08:00 - 23:00
domingo	08:00 - 23:00

Todas as Avis avaliações

Avaliações da Avis em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

8,0

Prós: Friendly staff member—Frederick

Avaliado em dez 2019

avaliação de
5,2

Prós: Nice location but could use more parking

Contras: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.

Avaliado em jan 2019

avaliação de
2,0

Contras: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.

Avaliado em mai 2018

avaliação de
6,0

Car and service was good BUT....

Prós: car was clean.

Contras: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.

Avaliado em dez 2017

avaliação de
8,0

Simple dropoff at small airport

Prós: Dropoff was quick and simple

Contras: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.

Avaliado em dez 2016

avaliação de
8,0

Prós: Miembro del personal amable—Frederick

Avaliado em dez 2019

avaliação de
5,2

Prós: Buena ubicación pero podría usar más aparcamiento

Contras: Ninguna opción en los coches y el agente parecía como si yo fuera una molestia para él. Me quedaré con Alamo/National en el futuro.

Avaliado em jan 2019

avaliação de
2,0

Contras: Antes de salir de nuestro viaje, ponemos a su disposición un coche de alquiler. Cuando llegamos había 22 personas en fila y una persona trabajando. Nos cansamos de esperar un coche cancelado y fuimos directamente a Hertz y alquilamos un coche sin esperar. Tenían tres personas trabajando y sin línea. Avis fue UN GRAN FRACASO en mi libro.

Avaliado em mai 2018

avaliação de
8,0

Simple caída en el pequeño aeropuerto

Prós: El dropoff fue rápido y sencillo

Contras: En este aeropuerto usted aparca el coche, después tiene que caminar adentro al contador - una inconveniencia menor.

Avaliado em dez 2016

avaliação de

8,0

Prós: Friendly staff member—Frederick

Avaliado em dez 2019

avaliação de
8,0

Simple dropoff at small airport

Prós: Dropoff was quick and simple

Contras: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.

Avaliado em dez 2016

avaliação de
8,0

Prós: Miembro del personal amable—Frederick

Avaliado em dez 2019

avaliação de
8,0

Simple caída en el pequeño aeropuerto

Prós: El dropoff fue rápido y sencillo

Contras: En este aeropuerto usted aparca el coche, después tiene que caminar adentro al contador - una inconveniencia menor.

Avaliado em dez 2016

avaliação de

5,2

Prós: Nice location but could use more parking

Contras: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.

Avaliado em jan 2019

avaliação de
2,0

Contras: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.

Avaliado em mai 2018

avaliação de
6,0

Car and service was good BUT....

Prós: car was clean.

Contras: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.

Avaliado em dez 2017

avaliação de
5,2

Prós: Buena ubicación pero podría usar más aparcamiento

Contras: Ninguna opción en los coches y el agente parecía como si yo fuera una molestia para él. Me quedaré con Alamo/National en el futuro.

Avaliado em jan 2019

avaliação de
2,0

Contras: Antes de salir de nuestro viaje, ponemos a su disposición un coche de alquiler. Cuando llegamos había 22 personas en fila y una persona trabajando. Nos cansamos de esperar un coche cancelado y fuimos directamente a Hertz y alquilamos un coche sin esperar. Tenían tres personas trabajando y sin línea. Avis fue UN GRAN FRACASO en mi libro.

Avaliado em mai 2018

avaliação de

6ª posição

Thrifty

6,6 Bom (40 avaliações)

1 estação em Aeroporto de Melbourne

╳

Thrifty avaliações

Locais de aluguer

Thrifty

Estações em Aeroporto de Melbourne

One Air Terminal Parkway

+1 321 727 8484

segunda-feira	08:00 - 23:00
terça-feira	08:00 - 23:00
quarta-feira	08:00 - 23:00
quinta-feira	08:00 - 23:00
sexta-feira	08:00 - 23:00
sábado	08:00 - 23:00
domingo	08:00 - 18:00

Todas as Thrifty avaliações

Avaliações da Thrifty em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Contras: According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.

Avaliado em ago 2019

avaliação de
10,0

Prós: Everything went great!

Contras: Keep-up the good work

Avaliado em jun 2019

avaliação de
5,2

Contras: Long wait to get car/keys. Overcharged and charged for services not used or agreed to.

Avaliado em set 2018

avaliação de
8,0

Contras: Slightly higher charge than agreed due to taxws

Avaliado em jul 2018

avaliação de
9,6

Prós: The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !

Avaliado em jul 2018

avaliação de
4,0

Line too long

Contras: I canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.

Avaliado em jul 2018

avaliação de
2,0

Contras: I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.

Avaliado em jul 2018

avaliação de
5,2

Prós: Great customer service during check in /out

Contras: The first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.

Avaliado em jul 2018

avaliação de
6,8

Bogus charges

Contras: :bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.

Avaliado em abr 2018

avaliação de
9,2

Not vehicle I reserved

Contras: Reserved an altima,they had none so I was charged more for a van

Avaliado em abr 2018

avaliação de
2,0

Horrible Customer Service

Prós: Absolutely nothing!

Contras: Absolutely no hello or smile Upon arrival. I asked if the rental agent could go over terms and conditions as she advised they were different from the web site. She refused and also advised that she will not except the coverage I prepaid for. She advised if I didn’t take the coverage she was offering I could not rent the vehicle. Do not rent from Thrifty/ Dollar at MLB airport. This is a franchisee location and they do not have even a mediocre representation of Thrifty/ Dollar.

Avaliado em mar 2018

avaliação de
10,0

Prós: No issues. Great

Contras: N/A

Avaliado em jan 2018

avaliação de

10,0

Prós: Everything went great!

Contras: Keep-up the good work

Avaliado em jun 2019

avaliação de
9,6

Prós: The lady was very accommodating when we had an issue with the first car we had ( low tire pressure) was very easy to work with !

Avaliado em jul 2018

avaliação de
9,2

Not vehicle I reserved

Contras: Reserved an altima,they had none so I was charged more for a van

Avaliado em abr 2018

avaliação de
10,0

Prós: No issues. Great

Contras: N/A

Avaliado em jan 2018

avaliação de

8,0

Contras: Slightly higher charge than agreed due to taxws

Avaliado em jul 2018

avaliação de
6,8

Bogus charges

Contras: :bcgroup Details I am writing to refute the cleaning charge of $75.00 on the following rental car contract #Y28022584. I spoke with the local agent and she says management stated that the car smelled of smoke. Neither my husband or I have every smoked. This is ludicrous! We hardly drove the car. No one was there when we returned the car Saturday April 28th and no one was at the counter. If we thought the car smelled like smoke when we picked it up we would of asked for a different car. This is a complete fraudulent charge. I insist a credit of $75 is issued as soon as possible. Kayak is asking me to comment about my car rental experience and I am going to make them aware of this fraudulent activity! I also going to make Hotwire and Thrifty Customer Service aware.

Avaliado em abr 2018

avaliação de

2,0

Contras: According to my reservation it included unlimited miles. Upon arrival I was told I had a 150 mile limit and roughly $0.50 per mile. Wasted my time and didn’t get to my destination.

Avaliado em ago 2019

avaliação de
5,2

Contras: Long wait to get car/keys. Overcharged and charged for services not used or agreed to.

Avaliado em set 2018

avaliação de
4,0

Line too long

Contras: I canceled my Thrifty reservation (made 6 months prior) as I was staring at a line of 6 people ahead of me, in a mostly empty airport. The man working the counter at the Melbourne International Airport appeared to be extremely slow, and the line didn't move in the 10 minutes I stood there. I decided to quickly access carrentals.com, and found a car at an adjacent agency that had no line. They actually upgraded me from a Ford Focus to an Infinity Q-50. Long story short, the line took way too long. After getting off a plane with a toddler, I'm not waiting 20 minutes or more to pick up a reserved car. C'mon.

Avaliado em jul 2018

avaliação de
2,0

Contras: I was 90 minutes late to pick up and they gave my car to someone else. They never tried to contact me to see if I was still coming. So I was forced to go counter to counter trying to find another company with a car I could rent. So it cost me more money in the long run.

Avaliado em jul 2018

avaliação de
5,2

Prós: Great customer service during check in /out

Contras: The first car was a Nissan Altima, it had over 27,000 miles on it. The car was filthy and been wrecked on the back passenger side. The windows were filthy and the dash was coming apart. I have never in my life rented a car that had over 12,000 miles on it, it almost felt like they gave us the bottom of the barrel car because we got a good deal online. We took the car back on the second day and was given a Chevy Impala that had 18,000 miles on it, the cars they had all seemed to be worn out and to be the cheapest model car you could buy. After looking around the rental car lot at the airport Thrifty / Dollar seemed to have the worst looking cars. We are looking to book another car the last weekend of July and will not use Thrifty.

Avaliado em jul 2018

avaliação de
2,0

Horrible Customer Service

Prós: Absolutely nothing!

Contras: Absolutely no hello or smile Upon arrival. I asked if the rental agent could go over terms and conditions as she advised they were different from the web site. She refused and also advised that she will not except the coverage I prepaid for. She advised if I didn’t take the coverage she was offering I could not rent the vehicle. Do not rent from Thrifty/ Dollar at MLB airport. This is a franchisee location and they do not have even a mediocre representation of Thrifty/ Dollar.

Avaliado em mar 2018

avaliação de

7ª posição

Dollar

6,4 Bom (16 avaliações)

1 estação em Aeroporto de Melbourne

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Dollar avaliações

Locais de aluguer

Dollar

Estações em Aeroporto de Melbourne

One Air Terminal Parkway

+1 321 725 5255

segunda-feira	08:00 - 23:00
terça-feira	08:00 - 23:00
quarta-feira	08:00 - 23:00
quinta-feira	08:00 - 23:00
sexta-feira	08:00 - 23:00
sábado	08:00 - 23:00
domingo	08:00 - 18:00

Todas as Dollar avaliações

Avaliações da Dollar em Aeroporto de Melbourne

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

7,6

Prós: The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.

Contras: No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.

Avaliado em out 2020

avaliação de
4,4

Prós: The staff was friendly and worked with what they had, as it was not their fault personally.

Contras: No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.

Avaliado em jul 2020

avaliação de
10,0

Prós: April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.

Contras: The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!

Avaliado em jan 2020

avaliação de
8,0

Prós: Took only a few minutes to check out and get the car on Christmas Day.

Contras: Auto maintenance. Car had a loud squeak when going over bumps and a loud rumbling at high speeds. it drove well, but needed maintenance.

Avaliado em jan 2020

avaliação de
10,0

Contras: Everything was good, but this survey didn't allow me to enter my opinion

Avaliado em fev 2019

avaliação de
4,4

Contras: My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??

Avaliado em fev 2018

avaliação de
2,0

No unlimited miles

Contras: Booked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.

Avaliado em mai 2017

avaliação de
2,0

No one was at the counter - other agents speculated that she went home

Prós: Nothing

Contras: We were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.

Avaliado em abr 2017

avaliação de
2,0

Dollar rental is a scam and should not be allow on

Contras: Dollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??

Avaliado em fev 2016

avaliação de
9,6

Prós: The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.

Contras: There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.

Avaliado em jan 2016

avaliação de
10,0

Prós: April fue genial y capaz de responder a mis preguntas sobre la posibilidad de ampliar mi alquiler. Incluso me dio su línea directa si necesitaba llamar.

Contras: El aeropuerto (MLB, Melbourne, Florida) no tiene la mejor distribución con respecto a donde están los coches de alquiler. No obstante, ¡no es un fallo de Dollar!

Avaliado em jan 2020

avaliação de
8,0

Prós: Nos llevó sólo unos minutos salir y coger el coche el día de Navidad.

Contras: Mantenimiento automático. El coche tenía un chirrido fuerte cuando se pasaba por baches y un fuerte ruido a altas velocidades. Conducía bien, pero necesitaba mantenimiento.

Avaliado em jan 2020

avaliação de

10,0

Prós: April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.

Contras: The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!

Avaliado em jan 2020

avaliação de
10,0

Contras: Everything was good, but this survey didn't allow me to enter my opinion

Avaliado em fev 2019

avaliação de
9,6

Prós: The people who work there are terrific. Pleasant and efficient. Although it's not on the airport grounds, it's so close that a phone call to them means you'll be in their van within 10 minutes.

Contras: There was a residual smell of cigarette smoke (though it's prohibited by their conditions statement). It was only apparent after the car had been shut for a number of hours, and dissipated easily by driving with the windows open for a short while.

Avaliado em jan 2016

avaliação de
10,0

Prós: April fue genial y capaz de responder a mis preguntas sobre la posibilidad de ampliar mi alquiler. Incluso me dio su línea directa si necesitaba llamar.

Contras: El aeropuerto (MLB, Melbourne, Florida) no tiene la mejor distribución con respecto a donde están los coches de alquiler. No obstante, ¡no es un fallo de Dollar!

Avaliado em jan 2020

avaliação de

7,6

Prós: The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.

Contras: No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.

Avaliado em out 2020

avaliação de
8,0

Prós: Took only a few minutes to check out and get the car on Christmas Day.

Contras: Auto maintenance. Car had a loud squeak when going over bumps and a loud rumbling at high speeds. it drove well, but needed maintenance.

Avaliado em jan 2020

avaliação de
8,0

Prós: Nos llevó sólo unos minutos salir y coger el coche el día de Navidad.

Contras: Mantenimiento automático. El coche tenía un chirrido fuerte cuando se pasaba por baches y un fuerte ruido a altas velocidades. Conducía bien, pero necesitaba mantenimiento.

Avaliado em jan 2020

avaliação de

4,4

Prós: The staff was friendly and worked with what they had, as it was not their fault personally.

Contras: No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.

Avaliado em jul 2020

avaliação de
4,4

Contras: My confirmation quoted a price... at my destination I was told that the confirmation was only an estimate! REALLY??

Avaliado em fev 2018

avaliação de
2,0

No unlimited miles

Contras: Booked on kayak a mini van with unlimited miles. Arrived at counter and van not available but given a equivalent SUV. Then told that this location does not give unlimited mileage, apparently there is some fine print that says not all locations honor unlimited mileage, but you won't know until you get there to pick up. This is an important feature of any car rental deal and should be definitively disclosed not part of a bait and switch tactic.

Avaliado em mai 2017

avaliação de
2,0

No one was at the counter - other agents speculated that she went home

Prós: Nothing

Contras: We were stranded. Agent was not available to rent car. Our flight was due in at 11:30 PM, I arrived to desk about 11:45. Other agencies were busy but dollar was vacant.

Avaliado em abr 2017

avaliação de
2,0

Dollar rental is a scam and should not be allow on

Contras: Dollar rental is a scam and should not be allow on your site. The contract was for unlimited miles as it said on your site. When we got there to rent the truck they gave us a add on stating that we were limited to 125 miles per day.. They refused to honor the contract. I ended up having to go elsewhere to rent a vehicle and payed more.. Who is going to reimburse me for breech of contract??

Avaliado em fev 2016

avaliação de

Carl's

1 estação em Aeroporto de Melbourne

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Locais de aluguer

Carl's

Estações em Aeroporto de Melbourne

103 Cleveland Ave

+1 321 328 3997

keddy by Europcar

1 estação em Aeroporto de Melbourne

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Locais de aluguer

keddy by Europcar

Estações em Aeroporto de Melbourne

Terminal Buildings, Melbourne, Victoria

National

1 estação em Aeroporto de Melbourne