Design, aesthetics, position. The rooms are way too small, no space for your luggage, too small for the money, breakfast is not included and the key-cards fail all the times and you have to swap them at the reception. You have a writing on the rooms' wall saying "You Are Smart"... I would change it in "You Are Small"
very good breakfast buffett... conveniently located near to starting line of midnight sun marathon
Can't complain. It's a bit snug in the room, but if you know what you're getting, it's a great deal for the price, especially in pricey Tromsø. The bed was very comfy and the staff was friendly.
Very good breakfast - large and panoramic spaces for breakfast - confortable location for city trip and arrivals/departures from Tromso port Everything was all right
The comfort of the hotel was very good. Ice machines in the corridors - excellent idea. The buffet breakfast was excellent- plenty of choice and great quality of food. Would have liked spa facilities, especially with view and situation of hotel as very relaxing.
Location was superb; breakfast was perfect - wonderful choice; lovely room with very large bed No pool!
Location is superb. The lack of certain details such as Kleenex in the room.
Breakfast. Rooms are a bit too small for those travelling with children. Maybe a bed sofa is missing
Central and convenient location for city trip and for reaching Tromso port. - very good breakfast - large and panoramic hall and dining facilities Nothing to remark
A beautiful hotel on a pier right on the harbor. Wonderful views and a professional staff. An excellent buffet breakfast. Some construction is going on at the piers and it's a bit noisy during the day (completely quiet at night though)
Convenient for Tromso stay Curtains in bedroom hang on/over heater which could be a fire hazard
Breakfast was lovely. I was there on business and the hotel was close to where I needed to be.
The excellent breakfast buffet. View of the midnight sun and harbour from my room.
Da localização, do jacuzzi e da sauna grátis no último andar com uma vista maravilhosa tanto de dia como de noite,do acesso à internet grátis em qualquer parte do hotel, da simpatia dos colaboradores, do conforto do quarto e, apesar do abaixo descrito, o pequeno almoço era muito bom. Fiquei 2 noites neste hotel e é incompreensivel como num hotel destes servem ao pequeno almoço do dia seguinte as sobras de ovos estrelados com bacon do dia anterior, pareciam discos de plástico, só depois destes terem sido "comidos" pelos clientes é que vieram ovos estrelados e bacon frescos...
Good breakfast. Good view from top floor. Good location central but not noisy. Indirect view of midnight sun (could read by sky light at 1 a.m.). I don't think it would be fair not to mention this: the lift/elevator was not working. This was known when they took our booking but we only found out about it on arrival late at night, our room was on the top floor and there was no one to help with bags so we left the bulk of our luggage downstairs. On the second night we were given a much better room two floors lower. We also got a 20% discount for the inconvenience (and lots of exercise).
The beds were very comfortable The internet did not work
Location, Cleanliness- the room was spotless, the view from the the front room- you have to pay for that but it worth, the pleasent stuff
Hotel quite cute, well located (ask a room with view on the harbour), nice people, breakfast simple but good. Comfort a little basic (only one hanger - curtains very "light" which is not a "plus" during the midnight sun period...)
Pleasant hotel, great view from the front. Waffle time a bonus with pleasant relaxing area.
Excellent and very friendly staff. Nothing was too much trouble for them. The location could not be better being very central to everything in town. Nothing at all.
Excellent hotel stayed for 2 nights in June 2010. Unfortunately it rained so did'nt see the midnight sun, but the trip was nevertheless fantastic. Expensive country to be in but nature fantastic
Staff were so friendly and helpful. Hotel extremely comfortable and rooms excellent. Food available was beyond expectations. None
The reception staff was very professional and friendly. Great view from the room. Perfect location. Nice light dinner.
free waffle and dinner
Good chairs and beds. Clean and bright room with a clean smell as well.
free afternoon wafles and sufficient buffet dinner is big plus in expensive Norway, nice place in the same city center the room was rather small and we did not feel very well in hospital style washroom ( everything made for handicap )
I didn't like this hotel, the only good thing was the location. We stayed in 6 hotels in Norway, and this was the worst! They were house repairs under our room, with a terrible noise from 8:15h A.M. They didn´t clean the room or emptied the garbage. We had booked a triple room, but the third bed was very uncorfortable. The beakfast was poor. Because of the noise and the grubbiness we tried to wright a complaint but in the reception they said they had'n a complaints book.
We stayed in a three bedroom Viking Hotel Apartment, just a short walk from the Hotel. The apartment was very well appointed. Fast & free wifi included. Our apartment had a balcony area which was perfect for Northern Lights viewings! Check in was very smooth; the staff were professional, efficient and extremely knowledgable about Tromso. We enjoyed our stay immensely & will be recommending the Viking Hotel and Apartments to other travellers. No complaints whatsoever!
The staff were nice and helpful and the breakfast was amazing. We had our own TV and bathroom that were all really nice especially for the price.
The staff were excellent, very friendly with lots of advice on activities and helped us book our tours. The room was warm, clean and spacious for a 4 bed and the bathroom beautiful with heated flooring! The breakfast is very early, only until 9am on weekdays, but worth it.
We booked a family room for four people. On arrival we were offered an upgrade to one of the apartments, which we accepted. I must stress that we viewed the family room, it was absolutely fine and we would have been more than happy with it for our six night stay in Tromso. The apartment gave us 2 seperate bedrooms, sitting and kitchen areas. Both the room and apartment were spotllessly clean. All the staff were very friendly and helpful. Mr Jensen is very friendly and extremely knowledgable. He could not do enough for us, nothing was too much bother for him and he made our stay truly memorable. We can not thank him enough for all he did. We went on a Northern Lights trip with "Guide Gunnar" and experienced an unforgettable sight.
cozy clean room and comfortable bed.... lots of hot water and plenty of soap... heating to dry my clothes.... friendly helpful staff... Limited TV channels English and no mini-bar
very nice , close to all city attractions and city center
typical hotel for business trip, the rest. near to hotel is quite good. staff service need to improve
Extremely courteous staff. Usual scandanavian simple style and good quality No problems really.
Good location in city centre. Good buffet breakfast served in adjacent chain restaurant (Egon). Rooms are smallish but very clean and quiet (except for the seagulls screaming 24h a day, probably unavoidable anywhere in the city). Friendly staff, free internet in the lobby. During our stay the hotel was full, and many breakfast buffet items occasionally run out. Not a lot of locker/drawer space in the room.
Could check in earlier because the room was cleaned up fast. Breakfast served until 11 am in the weekends.
The room was clean,quiet and comfortable. Excellent bathroom. Very ample breakfast. Excellent coffe machine in lobby sitting area.
Staff friendly, rooms modern, nice and clean. Good Wi Fi. Good bathroom. I asked for a 'room with a view' and they did the best they could, putting me on the top floor with balcony and some restricted views across city. On a clear night you could, theoretically, stand outside and see Northern Lights. I suggest you ask for the same. TV didn't work for all 5 days. They offered me another room, but I preferred the one I was in and downloading programs to watch. Not a big deal to me. Rooms might be a little tight for two people but, hey, get outside and enjoy the town!
I liked the location, price and the design. i have nothing to say, did not experience anything that was negative
Pay 35 kr for discovery channel, that's just sad.
The young girl stuff at night was very nice and the sauna was good!The sauna,gym and swimming pool are already included in the price,also the breakfast. It looks like hospital or retired people house but inside the room is fine. the location is not suitable for people who travel with big luggage. You have to take bus 40 or 42 from the Tromso airport but the stop is not in front of the airport,you have to find it. Then you arrive in downtown,change the bus 37. The flybus driver can't take you to somewhere near there (I asked him as the hotel stuff wrote in the email but in vain...)At night, when you are cold and tired, you don't want to do all these movements so I took a taxi and it costed about 150 nok but it's just 5 mins. A little bit expensive!
friendly staff, pool & sauna n/a
Good value Comfortable All ok
Cleanliness of the room
Facilities are excellent. The view in the restaurant are as excellent as their breakfast!
only price was fair ,clean room ,car parking , quit hotel must pay for parking , far for center city 15 min walk
Everything was clean and was not expensve for the money. Far away from the centre, not son many buses during the weekend.
Room was clean and breakfast was excellent. Quite far from the central, but not too far if you are by car. Hotel was easy to find. Free wifi and parking, which was nice. Bathroom had a sliding door, which didn't isolate noise/sounds. This is the only negative to say about the hotel room.
separate beds like in student hostel, not really like 3 star hotel - 2 star would be more fair
The place was real joy... and hotel staff was really helpful Fresh towels should be changed everyday by house keeping..
Good breakfast. A view from the window at the mountains. problems with the plumbing
It was ok, clean room, good breakfast, parking space, wi-fi. The price was a little to high.
ive stopped in many hotels in norway and this one is the woerst by far the service is beyond belive and the staff just dont care less . the manager cant even pour a glass of chanegpane it was really bad i asked for a barcardi on sunday night, the person was to young to serve me and said no. there was 50 of us stopping and could not get food on sunday night
That they had a room available when all other hotels were booked full. The basic services did not work or were highly deficient. See above.