The staff were extremely helpful and were fantastic helping me with my disabled husband.
Excellent location, very central to restaraunts, bars, shops. The studio was very clean and spacious & the roof top terrace was fanastic. Receptionist was very helpful. Can't fault Residence La Gancia, will definately return
The Hotel was very clean close to bars and shops, and the staff was first class.very helpful/very friendly. Apart from above. Going down to the local Bar for Breakfast.
Warm welcome hotel is excellent in everyway,well located for shopping eating out a pleasant suprise
Staff were very friendly and helpfull. Hotel is nice and new, roof terrace is very pleasant. Self catering facilities in room/apartment are excellent. If you have the windows open it can be a little noisy at night because of traffic nearby.
O quarto era bastante espaçoso. É um hotel antigo e desactualizado além disso é inconcebível q hoje em dia um hotel 4* não tenha acesso grátis à internet nos quartos.
Amabilidade e falarem português
A localizaçao A falta de pessoal para atendimento ao hospede
conforto do quarto, limpeza do WC,e atendimento da recepção na chegada
Lovely hotel. Probably need a Sat Nav to find it easily but it wouldn't be 100% necessary Nothing
Everything....the room for it's size,air conditioning, cooking facilities, location and friendly service
Everything was well in this residence. Most of all its staff was verry helpfull and well speak in english, Room was good for that sort of money. Good location for all kind of transport, shops, city centre, restorants..... Brekfast was verry poor and every day was same brekfast
Great location, very nice specious room and friendly helpful staff.
The staff were friendly and did their best to help us The noise from the street was so bad it was not possible to sit in the room without keeping the windows closed
This is a friendly family-run place, clean, central and well laid out, with nice decor. Ideal for a short stopover in Trapani.
The location of the hotel being within a quaint narrow street was the best aspect of the hotel. A welcome by a rather tired and fed up looking man. Several lights were not working in my room including bathroom. Toilet cystern was broken, not filing up and making a loud hissing noise so I had to use the toilet brush to stop it from trying to fill -at 2.30am. Disaster at breakfast. Staff may have been new as they did not seem to know what to do or what was happening. The breakfast table was very slow to be laid. Only 3 cereal bowls provided. No milk. When I asked for a cereal bowl I had to leave before it arrived. There was terential rain which was coming down the walls and spraying onto the food table. I had to move the floor lights, electricals and food as the staff were in the kitchen. No tea/coffee making facilities. Had to wait.
Really nice room Not very helpful staff, very basic breakfast
The room was clean Staff were a little off. We had a bottle of wine and they would not supply wine glasses only plastic cups.
quiet hotel with a good family like atmosphere Bathroom facilities - room 8
It was a nice modern hotel with comfortable beds and nice clean bathroom.Staff were friendly and helpful. We were disappointed with the food served in the restaurant.I gave a list of foods I am highly allergic to written in Italian nuts being one of these and my meal came out with pistacchio nuts sprinkled on it so I could not eat it.Food was expensive and highly average.
Very kind reception by serviceminded people with a high ambition to take care of us. Dinner in the hotels own restaurant was very well prepared and followed by a very good local wine. The winelist included a good selection of Italian mainland wines.
The food is fantastic and the rooms are well furnished and clean. Staff is excellent. Would surely recommend.
Everything was perfect. Nothing.
I realy enjoyed! Excellent hotel and value for money, friendly staff, nice breakfast If You arrive by car, it is better to call hotel before to clarify address and driving directions. Address mentioned in web page does not match with real address as street has given new name. Staff will provide You perfect information.
On the edge of Trapani, this hotel is perfectly placed to arrive at in the evening after a day's sightseeing or business, and for a quick dash to the airport in the early morning. It has been cleverly converted from a 19th century stables into a modern, single storey, airy and friendly B & B with a good restaurant attached. Free wi-fi in the room is very welcome. Excellent value overall. Tea and coffee at breakfast were in flasks, and were lukewarm.
whatever we asked for was given and staff was gentle. in fact we booked another night to stay.
Good bed, comfortable clean room. Slightly disappointed by the quality of the dinner served in the restaurant. We wanted to stay here on our last night of our trip just like we did on the first night; we were assured that booking up front would not be necessary to get a room, but unfortunately when we called them to make the reservation it was made clear (in a less friendly way) that there was no room available, which was a disappointment.
The staff were so helpful and friendly
Air conditioning quiet Lack of personal space late book in ata
This place was really a pleasant surprise. The staff was wonderful and made us feel at home. It is a great family vacation spot. The optional evening meal was exceptional. We would definitely go there again if we are in Sicily.
Everything They really must improve sign posting from the autostrada. It is almost impossible to find. They should also make it clear that the hotel is best reached from the autostrada.
Rustic setting but with all the necessary creature comforts. The joint dinners are a nice feature, and I recommend them.
Lovely pool, nice food, friendly staff. We had a very relaxing stay, no hassles. This is a rustic hotel with a very warm familial atmosphere. Owners and staff were very helpful. There was no shop to buy food and the small poolside bar did not stock that much. Realistically, the nearest shop is not within walking distance. However if one came prepared it would be perfect!!
The food they served up at night was so so good. The pool was lovely and relaxing. The rooms were great as they offered up exactly what we were looking for and more. The location to Trapani and the airport was ideal. If you are looking for an agritourismo with great value you can't go much wrong with this place.
Nice country setting near the city. Pool, own room with kitchen The farm animals (roosters) were noisy.
Nice location and good service, property is clean and done up well It was noisy in the room due to noisy plumbing and the dogs on the property barking
Very nice place. Athentic. Staff makes you feel very welcome. Dinner at long table with all te geustes, with excellent food! Rooms are spacious, good airco. Love the donkeys and the poolside bar. Don't frget to bring mosquito repellent.
Very relaxing, excellent food, friendly helpfull staff. Own car essential
It was a wonderful relaxing stay. Grounds and setting are absolutely beautiful. The pool is fantastic. Loved the eating arrangements in the evening of putting all the guests together on one long table - very traditional and certainly made for interesting conversations. The whole experience of staying here was brilliant and will certainly do it again. Dont expect 5* luxury - if anything, that would detract from the charm of the place. The room was spotlessly clean, and loved the buffet breakfast (especially eaten outside in the courtyard).
The uniqueness of the experience; the location, the staff and the value for money Tiny little flies all over the place including in the bedroom.
we enjoyed the original setting and contemporary fittings. The bicycle rides were the highlight, also the small boat that the hotel organized for circumnavigating the island was fantastic. The food was good, a bit more sophisticated than in town, but the local traditional is so good, why change it? while very original, the sleek lines and quarry walls don't make a very cozy atmosphere, but it is still the best on offer on the island. If you don't speak italian, communicating with the hotel is difficult. I didn't appreciate the 5 euro/day charge for the bicycles, its not much but it was a surprise.
Modern and different. Friendly staff and open to suggestions. The hydrotherapy pools are a nice touch! Unavailability of food and drink throughout the day, and only a full-on 5-course dinner menu with no choice (but this may be due to the season just starting right now) and pre-booking. The hotel needs its own little car/bus for transporting people to the town and back, rather than having to pay Euro 12 each way.
Very stylish, well designed hotel A bit hard to get to
Everything. A lovely hotel. Unique design, great food, super staff, immaculate rooms. No
The staff was very helpfull
The hotel was new and clean the rooms were large and comfortable and bathrooms were big. Hotel is very new and the staff were helpful. the hotel is located at a service station on the side of the road with no places to eat close by.
Excellent room Very basic breakfast - coffee + cake
Clean and well presented hotel. Clean linen on beds. Quiet location. Close to airport, close to main town. Little or no English spoken. Very poor breakfast options, basically told to choose anything from the garage shop.
Staff very helpful, adequate facilities, easy to find, very clean and comfortable
The room and the bathroom is very nice, clean and new, much better then we expcted, but it is within gas station, very strange. We stayed only one night before departure so we appreciated that it is located 15min from Trapani airport. Sourondings, le saline, is great The hotel is on the first floor of a gas station faceing the street so it was very noisy and the lights from gas station enter the room. Impossible to sleep with windows opened. If you close the window then it is not rumorous anymore but you still have the light.
free parking helpful staff terrible sewage smell in room - room small with no view - could not open window
very helpful personal, clean, new, everything what you need to spend a night, close to airport and city centr, free parking it just a motel above of petrol station, dificult to find
The staff was the most friendly and helpful of any service personnel we dealt with in 8 days in Sicily. Truly hospitable. It's conveniently located near the Trapani airport, but if you don't have a rental car you'll have to take taxis to it and from it to the airport. Taxis are expensive.
Very modern and clean. The staff friendly and helpful