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Hotel é antigo
A segunda visita. Lugar divertido para ficar. Instalações agradáveis. Primeira escolha para Santa Barbara.
Pátio com mesa e cadeiras e aberto para outro pátio e piscina. Sem microondas ou frigobar para o preço que paguei. Mas este será o lugar em que ficarei quando em Santa Barbara.
It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
The location of accomidations were perfect. They were very dog friendly in everyway!
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location. cleanliness, costs, fees, housekeeping
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
Was not told in advance about the parking charge!
I really liked our room, it had a decent view of the ocean over looking the pool. The walk-in shower is always a plus, big bathroom, comfy bed, fast internet with lan and wifi, perfect location for beach and downtown access, balcony to sit outside and enjoy the weather, and lastly they actually have a lot of good tv channels to sift through at night before bed It's dumb, but I really didn't like that the tv is bolted into the wall with no hdmi access whatsoever. I usually always have my macbook on me for work and it has an hdmi out to view on flat screen tvs. This was actually my first experience where I couldn't hook it up. It's minimal but I was bummed cause I stay up later than most and would of like to watch something of mine. Nothing major at all hahah. Parking is a little minimal as well and tight. I'd advise leaving your car in a spot once you get one. UBER is extremely cheap in Santa Barbara and they're are plenty of drivers.
Great location. Beautiful and close to shops on State Street. I also loved the linens and the soaps in our room. I had a great nights sleep. Other reviews complained about not being able to check in until 4:00. That is the policy so you should plan for 4:00. They stick to the policy. There is plenty to do within walking distance. They let us park our car and called us when the room was ready at about 3:30. For the price, there should be a microwave and refrigerator in the room. There was a stocked minibar refrigerator, but no place for my things.
Huge room. Great location. Little pricey, fee to park
Equipe muito atenciosa, localização perfeita, propriedade confortável, tranquila e limpa. Para um lugar tão pequeno.... tinha todas as comodidades. Muito bem construído. Os hotéis históricos sofrem com os ruídos do ambiente por causa da construção antiga. Você consegue ouvir os hóspedes nos outros quartos. Faz parte do charme.
Atmosphere is nice. Romantic. Room is cozy. Location is by far the best thing. So close to State street. 10 min to anywhere worthwhile. A bit noisy in the room. Rooftop is cute but small. Pool and jacuzzi is small.
Great location with incredible staff who made sure my stay was top notch. They made my stay worth it. Room was becoming worn and torn, with some awkward elements like a flat screen in the bathroom that was too big for the space. I understand they're going for chic, but ultimately fell flat and was silly. Less is more.
This hotel was always beautiful - I like modern boutique hotel which this is not and I still love it - kimpton purchased it and added their touches which are great but didnt change the character of a beautiful hotel nothing
Great service, nice rooms, amazing roof top area with pool/spa Rooms and bathroom a bit small
The restaurant and bar were very nice. Fabulous staff. We will be staying again in July as our daughter is getting married very close to the hotel. The individuals we talked to in setting up several suite reservations and possibly doing a bridal lunch were somewhat customer service lacking.
Beautiful hotel, nicely located downtown. Great restaurant. The pool staff was horrible. So slow, so inattentive, and kind of rude.
Lovely decor, comfy bed. Good location to walk and shop. Free bike loaners. Pet friendly. Complimentary wifi and coffee. Tiny rooms. Loud street noise all night. Inconsistent seevice, some great, some disinterested. Poor shower pressure. Weak air conditioning in bedroom.
In heart of downtown SB, walking distance to Granada Theatre and dining/retail, beautiful Spanish Mission styling. Excellent service at valet parking, front desk, restaurant, and housekeeping. Wonderful canopy bed but definitely used the step stool. Only thing missing was a ottoman to put up your feet. Absolutely nothing. Expensive but worth the splurge.
Friendly, knowledgeable staff High price for valet-only parking
Very Quiet, very clean and friendly staff. Centrally located, walking distance to many venues. Great experience.
The location was good. The hotel was very noisy and only moderately clean. There was mold in the bathroom and several spiders in the room. The bed was also unomfortable.
Ian at the front desk was absolutely phenomenal. He went way out of his way to make sure we were comfortable, and gave us a fantastic recommendation for dinner. The valets were extremely pleasant, willing to help and attentive They seem to be a bit understaffed.
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
nothing specific, ordinary this was my first stay at this location, which I chose because of the Hyatt name. I asked for a "if possible" a room with a view of the ocean, the front office person responded by saying, " I see that you reserved a ordinary room" and she assigned me a room with a view looking over the parking lot. During my stay there, I did see many empty parking spaces in the lot, which requires an additional charge of $26.00 (twenty six dollars), and based on this observation, I think that the hotel was not full ? In any case, would I go back to this hotel, based on this experience, my response is NO ! Many other accommodations in the same area with better value. thanks,
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Location was great. The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
LOVED EVERYTHING!! That it only lasted two days ;)
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
This place is really nice. The service was great especially when I showed up late at night. You do have to walk a little to get to your room since the hotel is mapped out kind of oddly. Trust me though it is worth it. The rooms are nice and clean. The only parking is by vale which they charge for. There is a bunch of parking on the street though that they tell you about so don't worry you will find a spot to park.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
Room small not updated
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
A equipe muito simpática e atenciosa. Os quartos foram muito limpos e confortáveis.
A equipe é muito simpática e prestativa. A localização é excelente, caminhamos até a State Street, os restaurantes e as lojas. A praia, o cais e a Funk Zone ficam a uma caminhada. Caro, mas Santa Barbara é cara.
O quarto era excelente. O pequeno almoço.
Café da manhã incluido e simpatia e atenção do staff. Boa localização.
localização o piso do banheiro estava sujo.
Hotel muito agradável, com uma equipe simpática e em uma excelente localização. Definitivamente ficaria aqui novamente.
Foi bom ter o café da manhã incluido, no entanto não havia boa reposição dos alimentos. Os lençois pareciam sujos e não foram trocados durante nossa estadia.
só tenho a elogiar. Fomos bem recebidos, a localização é ótima, o quarto é simples mas muito confortável e limpo. Bom banheiro. Café da manhã, se comparado aos breakfast continental oferecidos por outros hotéis, pode se considerar excelente. com opções de frutas, sucos, pães, cereais, iogurtes,...
Localização do hotel Nada
Jardim bonito O quarto era pequeno e muito quente, sem circulação de ar. Tivemos que fazer check-out.
O Hotel é bem limpo e o quarto confortável com uma ótima relação custo x benefïcio. Nós chegamos a noite e saímos na manhã do dia seguinte, então não temos como avaliar muito bem...
Otimo hotel, muito charmoso, na frente da praia, oferecem bicicletas para um passeio.
Localização próxima ao pier e à área central. O hotel fornece bicicletas e com elas dá par ir até a rua principal onde estão várias lojas e restaurantes.
Os quartos tinham água engarrafada e frutas, e os produtos de higiene pessoal eram bons
O hotel e espartano,muito simples,mas limpo.Ideal para uma noite de passagem. Localizacao para turismo e ruim ,longe de tudo.
hotel estilo pousada familar,muito limpo,bem frequentado,funcionarios educados,e um excelente cafe da manha
O conforto.Detalhes dos acessórios do banheiro,frutas no quarto,café e cha gratuitos na recepção,internet free.
Simpáticos e prestativos recepção caras Grande cadeira no quarto
Location is good . Front desk staff are rude and unhelpful. I stayed once before but I'd forgotten how rude she was. If I would have remembered I would have never returned .
There was free parking, the hotel was near the places and restaurants we wanted to go to, it was also close to a gas station and a 7 Eleven. There was a free breakfast included in the price saving us time and money. The building has an elevator. The beds were very high and there were no bars in the restroom to help people with disabilities or Senior Citizens who have difficulty moving. There were no Senior Citizen or AARP discount rates.
good location worn and used building, quite noisy inside, breakfast not really good
Clean rooms, friendly staff, nice sized room with a balcony. TV not much good, although there were probably 50 channels listed on the guide next to the TV only about a dozen came in. Seems like they cancelled cable and put up an over the air antenna.
free parking and free internet Very late breakfaste. 7.30 AM, I am on the road at this time
Nice location, close to the beach, but has a baseball field across from the hotel which I was not too crazy about. Quiet area. Free breakfast The place could use some updating. Nasty old carpets in the hallways. The room was somewhat dusty. The whole place can use a facelift. Was not overall impressed with the place, thought it could be cleaner and better kept in shape.
It was a super clean and very modern. Having a microwave and a frig in the room was extremely useful! The shower was spacious and the bathroom was tighty! Would stay here again! I did not like the fact that for both check-in and check-out I was waiting five plus minutes for someone to help me. They have a button that you press for service and I pressed it several times for service. No one came till I had pushed it four times.
The room was really nice
spacious room dirty towel left from last guest
Reception wasn't friendly Very poor shower, almost no running water
The location is amazing. We took the train into Santa Barbara and the hotel was only about a 5 min walk away. It's one block from the beach, close to the breakwater and a short walk to the peir or downtown. Rooms are clean, comfortable and modern.
big and beautiful room with kitchen, outside swimming pool and jacuzzi, close to the West Beach, free Cheese, Wine, Milk and Cookies in the evening simple breakfast in a very little room, not enoug tables for everyone, little bit far from statestreet (downtown) for dinner
The rooms were clean and comfy. The wine evening service and the breakfast were lovely. I thought the beds a bit too soft but the linens and amenities were nice.
The room was comfortable and the hotel location is within easy walking distance from the beach, wharf, and downtown restaurants.
Walking along the beach. The continental breakfast, 4pm snacks and 8pm snacks.
Our mattress was very old and misshappen. It was replaced after one night..however, this should not have happened in the first place..
A clean, comfortable motel with a good level of onsite car parking. Great afternoon complimentary wine & cheese and reasonable light breakfast.The staff were great and easy to deal with. A little "out on the fringe" with a 15 minute walk to Stearns Wharf/town centre shopping.