Contras: Room was small, smaller than average hotel rooms and others in town.
Prós: Styling and architecture. Firm bed. Spacious room. Fair pricing. Surrounding restaurants. Views. Rooftop terrace with jacuzzi and gym.
Contras: Confusion with invoicing between restaurant and hotel. Request for payment to receive extra coffee filter bag in room.
Contras: Noisy room.
Prós: good food!
Contras: Too much noise
Prós: very pleasant lady at checkin and the maids were friendly. very convenient to drive into the underground garage and the elevator will take you to your floor. roof top garden has great view. good ...
Contras: fix the jacuzzi on the roof garden and teach the night clerk to speak to guests instead of just looking at them when they walk up. i will stay there again.
Prós: We absolutely love Hotel Nuvo! We were a group of 16 who were doing some mission work. Breakfast every morning was incredible. The terrace was a beautiful gathering place each evening. Staff was ...
Contras: The beds were a little hard, but we will definitely be back!
Prós: the included buffet was good and the location is awesome
Contras: Room must be improved: air conditioning so noisy
Prós: The service.
Contras: The gym
Prós: A very comfortable room, just stayed overnight. The staff was extremely helpful, had a sick daughter who needed medicine and they made some calls until they found one of the two pharmacies that ...
Contras: Actually I didn´t stay too long to see anything amiss, Everything was perfect.
Prós: Easy on and off the road! Breakfast was terrific! Front desk clerk spoke English and was very helpful
Contras: Hot Peppers restaurant was just a very average meal! But great service!
Prós: Localização, próximo a zona industrial e restaurantes, café da manhã.
Contras: Não haviam toalhas de banho no quarto, haviam fios de cabelo na cama, máquina de snacks estava desabastecida no andar do meu quarto, valor da diária muito alto.
Prós: The staff atenttion ! Remarkable!
Contras: Our AC didnt work, they chance us the room and the pther smelled like sewer
Contras: smoking rooms, there should be prohibited, smell bad
Prós: This is a very nice hotel, typical of the Holiday Inn Express chain. The location was good for us, although some distance from the downtown. The breakfast was pretty good and we had a good ...
Prós: I fell in love with the surrounding area and despite being afraid of my first time in Mexico, thanks to the safety of the Hotel I could experience it to its full. Almost.
Contras: The Hotel smelled a little bit funny, not very funny like Louis C.K., but a little funny. There was a homeless man on a lilo in the pool, or it may have been Shia La Boef, I'm not sure. I think ...
Prós: Everything was ok, beds are nice and charging cell phones is easy.
Contras: The television is too small.
Prós: well equipped bath room good check-out time complimentary water in the room
Contras: feels very run-down in the room. the room colours and interior of the room is almost soviet-style. breakfast: no espresso, cappuccino or real coffee. no sugarfree yoghurt, no vegetables.
Prós: very good conditions
Prós: The staff at the registration desk are wonderful. Very courteous, gracious and patient. And they were prompt!
Contras: I should have asked for a different room because mine was right next to the pool and there were young people having a great time well into the night. My fault, not the hotels and I know what to ask ...
Contras: A bit pricey just to sleep
Prós: Breakfast was good
Contras: The room was freezing cold
Prós: Location Comfort
Contras: Noise Filthy air extractor Access to hotel without security
Contras: Old facilities very expensive for what you get
Prós: Hotel was located in a good part of Saltillo, Staff was helpful and always willing to accomadate yor request and needs.
Contras: Construction made it almost impossible to access and with StarBucks located next door getting in and out was sometimes very difficult. Ceilings leaked very bad when it rained, I was in Room 219, also the key entry lock kept malfunctioning.
Prós: The desk clerk was SUPER! Very friendly, excellent English, and recommended a great place for dinner. The breakfast was good too. Chilaquiles, eggs, frijoles plus all the usual continental food.
Prós: The bed was comfortable. And had free breakfast.
Contras: We had reserved a room with 2 bed online that same night and got only a room with one bed.
Prós: Bed really comfy...
Contras: Bar where we ate the breakfast, the place was hot.
Prós: The cleanness and space of the room were awesome. I really enjoy staying and resting inside the room.
Contras: Everything can be heard inside of the building. I mean, we could listen people from corridor's room and viceversa, everybody can listen our tv or noises from inside the rooms. That's so ...
Prós: The location of the hotel.
Contras: The room wasn't ready at check-in time (3 pm) we have to wait almost 2 hours to get to our room.
Prós: Eggs very good!slow
Contras: Slow response to clean room when I left room early and left request to clean in plain sight.
Prós: Good Breakfast Beds were organize and clean.
Contras: I was there 2 nights in the 5th floor the hummy noise from the elevator was terreible couldn't sleep and the first night when I got back from work about 7:00pm it was no hot water.Also it was ...
Prós: Nice breakfast, Location not too far from Center
Contras: Noise in late evening due to customers, Poor facilities
Prós: Clean well kept modern hotel. This was a one night stand between destinations for me. Like all City Express hotels, the rooms are a bit small. Plenty of parking if you're arriving by car
Prós: Stuff is very nice
Contras: At first we got a dirty room, while walking to the room the corridor was filthy. Finally the room's window facing the Main Street was broken letting loud noise in.
Prós: A localizacao é realmente muito boa, próximo (de carro) dos principais pontos turísticos.
Contras: O quarto nao tinha frigobar, e o local do café da manha é muito pequeno, gerando filas e falta de lugar para sentar quando tem muita gente ao mesmo tempo.
No City Express Saltillo, o preço baixo junta-se ao serviço e conforto.
Contras: I made a reservation for a certain price online. When we arrived, the hotel charged me a lot more additional money. Plus, they wouldn't give me a receipt. This is wrong. I am making a formal complaint to the hotel company. I will never stay at a City Express again.
Prós: very comfy bed
Contras: it's a 4 star hotel i expected it to at least have hair conditioner, hair dryer and a minibar, also at the breakfast the cutlery was biodegradable plastic which is cool for the planet but it would...
Prós: Great clean and good
Prós: no cigarette smell, great bathroom. good soap
Contras: Air conditioning set to 23 degress. I could not lower the thermostat. the numbers changed but the temperature didnt
Prós: Service good
Contras: Smell in the room nasty
Prós: Good quality price in the South Saltillo area, everything works, good breakfast
Contras: Eu fiz uma reserva para um determinado preço on-line. Quando chegamos, o hotel me cobrado um monte de dinheiro mais adicional. Além disso, eles não me dar um recibo. Isto é errado. Estou fazendo uma queixa formal para a empresa Hotel. Eu nunca vou ficar em um City Express novamente.
O hotel localiza-se no sul junto à praça Nogalera, em frente à catedral e à paragem de autocarros. Fica também nas imediações de atrações tais como o museu do deserto, o Wonderland Park, a praça Lourdes e o centro da cidade.
Prós: Location was great. Front desk staff were helpful.
Contras: The bathroom floor was dirty when we checked in. I also asked for 2 double beds and we only got one double bed and a couch.
Prós: The location is outside the city centre and took us a while to find but is close to chain restaurants. We took a taxi to the town centre. Parking is close to rooms.
Contras: Pool looked a bit dirty and advertised bar was not open
Prós: Water pressure was excellent
Contras: I was in 2 rooms and the curtains were falling off the wall.
Prós: Liked the inside parking. Nice pool area and common veranda by the pool to sit and relax. There are stores and restaurants close. Room are large with fridge and microwave. Furniture was fine. ...
Contras: First room the window did not lock. My husband did think the bed was comfortable (too low and hard). Ice machine and pool towels would have been nice. Need some work on the outside.
Prós: free laundry, close to a group of restaurant and supermarket, store, spacious room with Kitchen.
Contras: no free shuttle bus to downtown, the breakfast is always keep the same style
Contras: Disappointed, garbage left in room, loud booming noise all night long from pump. Bad Odor in the hallway. No coffee when leaving. Desk person showed no concerns to my problems
Prós: The staff was very good. Also the breakfast was very good. We also like the fact that you are pet friendly. Please stay that way.
Contras: Our room was not very clean. My husband found a used kleenex and an american coin and dust under the night table by the bed.
Prós: The beds were comfortable. It was pet friendly.
Prós: Comfort of beds, security of property.
Contras: WiFi would not stay connected.
Prós: Friendly staff, comfortable beds and pet friendly.
Contras: The room was showing wear and tear.
Prós: Room was clean and comfortable
Contras: Friendlier staff inside as the guard outside was very courteous and friendly
Prós: We stay here 7 or 8 times a year and usually everything is fine BUT
Contras: Our phone rang in our phone twice at 5 AM. Apparently the office set up a wake up call and we never asked for it. The calls disturbed our sleep and were annoying.
Prós: Staff members were personable, professional and very helpful.
Contras: Our room was bare bones. The bed was comfortable but small inconveniences, like a lack of plugs for our computers and no fridge or microwave, were irritating after a long day of travel. We ate at ...
Prós: Pet friendly
Contras: Empty beer cans and old half-eaten pizza under the bed; air conditioner didn't work; room service not very competent.
Prós: The staff is wonderfull
Prós: Infelizmente...Nada, creio que o grupo Sheraton se esqueceu que tinha este hotel, muito sujo e com falta de manutenção. Primeiro dia que cheguei e até cabelos ainda tinha na cama, para não esquecer o...
Prós: Good location for passing thru Saltillo. Have stayed many times and its reliable. Usually dont get charged extra for pet.
Contras: Not fancy at all. Hard beds. Internet very weak.
Prós: The breakfast that was included was not bad, but I can't deny that our expectations were extremely low based on the hotel room itself. The servers were very kind and sweet to our kids.
Contras: The room was dirty. I understand that we didn't pay a great deal, but for what we paid for and what we experienced, we were extremely disappointed. For a hotel that claims to be family ...
Prós: Price and there was a huge.fenced in lot for the dog.
Contras: Walls were filthy and room was sticky. Bad lock on the door. Nothing was as advertised. No restaurant except on Saturdays. No bar with free apps. Totally false advertising.
Contras: Not happy at all, rooms were dirty, showers not working property. Air conditioning went down at midnight we had to sleep with no ac. We had horrible experience, people drinking alcohol in parking lot ...
Prós: Hotel accepts pets.
Contras: Filthy place Very old Zero maintenance Noisy
Prós: Great playground for kids and secure space to walk around. Secure parking and a good place to get off the road while driving down from the U.S.
Contras: Not much for food in the area. The restaurant was closed.
Prós: The desk staff person was very polite and friendly.
Contras: Location of room near traffic. I had asked for a room away from the road and was told they did not have one available. Very interesting considering the hotel was not anywhere near full. Pricey for ...
Prós: Excellent hotel, a lot of room, green comfortable, everything works,
Contras: the distances in the hotel are a bit time consuming...
Contras: The only issue I had was with Booking.com. Apparently the hotel had not received the booking and I had to spend a half hour tracking down (with the hotel staff's help) the reservation.
Contras: Service was horrible, changed the price upon arrival after several attempts to pay in advance. Great place just disappointed in the service.
Prós: Friendly outgoing staff in an amazing property 10+++++++++
Prós: The spaciousness of the room and the cleanliness.
Contras: TV did not work and no matter how hard the staff tried they could not get it to work properly. No big deal as we had books to read and each other to talk to.
Prós: Everything. And breakfast was special!
Prós: The staff, rooms and breakfast were amazing!
Contras: The beds and pillows were kind of hard for my taste
Prós: parking close to rooms, outside seating, good breakfast, spacious room
Contras: WiFi is a little weak in the room
Prós: Park next to room, great room, great breakfast, and very nice staff.
Contras: WiFi a bit less than perfect
Contras: This hotel is more a glorified motel. Unkempt, dirty, bad service and food more in the lines of barely acceptable. 1st and last time at a Camino Real. I'd like my money back please.
Prós: staffs are very nice
Contras: hotel wifi system was very week. i found stain on the bed blanket(sheet) feels like that towels were sit on the rack for a while. donesnt feel fresh when i used towel.
Garantindo que os hóspedes têm uma estadia produtiva e confortável, o Camino Real Saltillo proporciona todos os confortos e benefícios.
Prós: the location is very convenient the staff were friendly
Contras: the room didnt have A/C
Prós: the bed were very noisy
Contras: customer service was rude
Contras: The shower was very weak. But it is an old, colonial style hotel. Overall, a fabulous two weeks.!!
Prós: That it was right in the downtown area of the town
Prós: I liked the attendants' friendliness and eagerness to help you.
Contras: The hotels doenn't offer great comfort, I have to request to turn off the heater due to a cold front coming in. They seemed reluctant to do it. They even offered more blankets before agreeing to ...
Prós: The location was excellent do to business around the area. The weather temperature was nice compared to what we have here.
Contras: No air condition just a ceiling fan which it really didn't matter do to a nice weather.
Contras: It Is an Old place with poor maintenance.
Prós: That it is an old hotel and has a beautiful inner patio with lots of greenery.
Contras: Clothes rack was not accessible, way too high and situated too far back, even for a tall person like me.
Prós: Located close to everything. Round corner of Cathedral and square.
Contras: No air-conditioner.
Prós: The location was excellent. Parking and free WiFi were a plus.
Contras: The room was a little small, and it was a very old hotel. It had been upgraded, but many things are hard to upgrade in an old style.
Prós: The location is great. Close to the cathedral. Good parking
Contras: The street address should be more specific. Like the full street name
O hotel situa-se apenas a cerca de 10 minutos do Museu do Deserto. Até ao centro da cidade de Monterrey são 45 minutos e até ao aeroporto aproximadamente 15 minutos.
Prós: I like the fact that they help me to find me a room even when the reservation was cancelled by the hotel because the payment that i set did not pass 2 days before my arrival
Contras: They have renew some of the areas but the installations are really old, they need to start rebuilding the rooms. please don't misunderstand me rooms are ok but the seem to be really old
Prós: The parking lot
Contras: The staff attention
Prós: All amenities,breakfast buffet was aweso e.
Contras: Staff at desk and restaurant lack training. Property lacks maintenance, very run down. 6:30 breakfast hours- some items out at 6:50 but not all, toaster not functioning(waiter didn't offer to ...
Prós: The breakfast is very good to be free, location was easily accesible.
Contras: The bathroom was filthy, old, not nice, the pillows were horrendous, and in general the room and hotel area 'looked fairly clean' but was not. The breakfast area doesn't fits everyone on...
Prós: Location is great. Service is great.
Contras: This hotel was great probably a decade ago. It hasn't been updated since. Although price was great, the pool needs urgent maintenance.
Contras: Everything is extremely Old and ugly, NO maintenance at this hotel for years!!! Carpet very very old. Pictures at Booking.com have nothing to di with the hotel. BEWARE!
Prós: Hotel staff was awe full. We had kids with us and they don't have the option of a big room.
Contras: Rooms are small.
Contras: I was hurt while at my visit. When I was getting out of the shower the glass door busted and I was left with a cut that needed stitches. The owner sent me to a hospital that only put tape to close the...
Prós: Swimming pool available 8am-11pm. Food is good and reasonably priced
Contras: I don't like the way the price shown on bookings.com is not the total price. The taxes not included are in very small print further down the page. This is the first time I've experienced this...
Prós: Indoor poolFresh squeezed orange juice and fresh fruit for breakfast (I loved that)Clean roomExcellent service
Contras: The hot tub water temperature was colder than the heated pool water
O hotel situa-se a um quarteirão da catedral e a 2 quarteirões da Plaza de Armas, enquanto que o Museu das Aves fica a aproximadamente 300 m e o Museu do Deserto a cerca de 500 m. O aeroporto localiza-se aproximadamente a 15 minutos.